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In The Forum:
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In The Forum:
Hard Wiring - Installation
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Vonage :x I've been a Vonage customer for a couple of months now, and have had many small



:x I've been a Vonage customer for a couple of months now, and have had many small issues, but overall was impressed. However, today I was hit by the proverbial 'last straw'. I run a small business with occasional credit card transactions. Guess what, it won't work on Vonage. You call customer service, and they tell you that Vonage doesn't support credit card machines, and act like I'm stupid for wanting to use my phone line for such a menial task. I proceed to ask where that is posted on the web, or when in the sales procedure for businesses, the salesperson reveals this important tidbit, and the answer is '.........ummm.......don't know.' Since I've been Googling all day in order to find a solution, and haven't found a single entry anywhere, I thought I'd post here to let you new small businesses that are thinking of signing up to save money, think long and hard if you are willing to sacrifice using a credit card terminal to accept customer payments. And for all of you techies, I know that as long as the baud is 9600, you should be golden, but 90% of the CC machines out there run around 1200-2400; *99 doesn't help; and neither does a DSL filter.

If anyone else has run into this and found the solution, it would be greatly appreciated. As for any Vonage employees that peak at this, perhaps your sales line should include all of the things you can't do instead of conveniently skipping important information.



Read The Full Thread:

Vonage won''t work with credit card machines


Geez... I am a little surprised that they don't work, considering the low baud
Yes, I did fool with the bandwidth saver. I always leave it on 90kbps(highest quality),
Low cost machines such as cheap fax machines, cc machines and a slew of others are
I disagree. Not with the fact that a softmodem won't work, but that Vonage clearly
I know that you've said that you have already tried a DSL Filter but, I've had good
Can anybody tell me when Vonage and Directv will be supported by each other. I have
I have 2 credit card machines that work on Vonage with very few problems. One is
I will not respond to a aHole
As you might have guessed, you may simply be SOL in trying to get your specific credit

zmckenzie posted ":x I've been a Vonage customer for a couple of months now, and have had many small" on 05/18/2004

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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