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Vonage we dont have a specific reason for using a hub instead of a router, mainly just havent



we dont have a specific reason for using a hub instead of a router, mainly just havent bothered to change our setup. we've had our network for about 6 years, and when we originally set it up, hubs were a lot cheaper than routers, so we went with the hub. ive been meaning to upgrade to a wireless router, and started looking into them a couple months ago, just havent finished the process yet.

we have tried the pap2 directly connected to the modem, multiple times, and with both pap2s that we've tried. unpowered everything and powered up in order, still no phone light or dial tone. internet access has worked fine this entire time (except when we disconnected the computers entirely of course).

the second pap2 mac is registered correctly with Vonage, i called them right after we got it to switch mac numbers, and we checked the number again when we called tech support a couple hours ago.

i have a hard time believing both pap2s are bad, but am getting pretty frustrated with the lack of help from Vonage. they gave us absolutely no help when we contacted them, only telling us things we've already tried numerous times, and insisting we need a phone at home to troubleshoot, yet the problem doesnt seem to be on our end.



Read The Full Thread:

New service but no phone light and no dial tone


Location: Blaine, Washington ISP: Comcast cable Upload: 307 kpbs Download:
My guess is its the hub. Try hooking the PAP2 directly to the modem. At best
thats listed in my previous trials, ive connected the adapter directly to the
I reread your post and notice that you have two ip addresses and cannot reach the
colormeblu, Do I understand correctly that your setup is as follows? modem
Ignore some of what I said - I took the time to look up the PAP2 manual and see that
comcast (at least here where i am) uses dhcp, so its not a static ip. im positive
You must have a reason to be buying two IPs from your ISP instead of simply buying
oh and yes, the phone is plugged into jack 1. i tried jack 2 in case the wrong port

colormeblu posted "we dont have a specific reason for using a hub instead of a router, mainly just havent" on 10/09/2005

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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