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Vonage is redefining communications by offering consumers and small business - VoIP Internet phones, an affordable alternative to traditional telephone service.
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With headquarter in Holmdel in New Jersey in USA, Vonage is a broadband connection company that was founded in the year 2001 in Edison, New Jersey. It is a public limited company. Jeffrey A. Citron holds the key post as the chairman, interim CEO, Chief Strategy Officer, and Co-Founder. Total strength of staff is approximately fifteen hundred as per 2005 data.
This U.S. based broadband phone company, Vonage furnishes telephone service through a broadband connection. It has 2.4 million subscribers. Subscribers of this service have to bought Vonage’s VoIP router or a phone adapter and connect it to their main router or broadband modem. The working speed is around 30–90 kbit/s. It is not necessary for QoS optimized connection holder to use substantial lag or jitter to make the call.
Vonage is one of the leaders in the internet phone revolution. With excellent marketing strategy the company has led the voice over broadband and broadband phone industry across the US, Canada, UK and other countries round the globe. Originally Vonage was based at Edison in New Jersey but now it is located at Holmdel in New Jersey in a building, which was previously the office of Prudential.
In 2007 Jeffrey A. Citron became the chairman of the Vonage and interim CEO when Michael Snyder stepped down as CEO and resigned from Board of Directors. Vonage offers virtual numbers to its customers in Mexico, Canada and also in the entire Europe. It does not provide phone numbers in every area code in US but supports porting a telephone number via Local Number Portability.
Vonage enables to run a soft phone application on the computer through its USB port device and altogether with internet access makes the portable telephone fully
functional and get the access to the worldwide telephone network. It is mandatory for the customers to register their address with the company in case of Vonage emergency phone service. The emergency phone service is not available in case of an internet connection disruption or power failure.
To cancel service of Vonage, the customers can call a toll free number as request for cancellation of service cannot be made on-line. It charges its customers a fee for cancellation if the service period is within two years. If a customers cancel his/her account before the end of money-back guarantee period which generally ranges from 30 days to 60 days, can avoid paying cancellation fee. |
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Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
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