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HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,

In The Forum:
Hard Wiring - Installation
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer

In The Forum:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you

In The Forum:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless

In The Forum:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part

In The Forum:
LNP – Local Number Portability
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have

In The Forum:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

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Vonage tracerbullet, I'm sorry to hear that you are having such trouble with your


I'm sorry to hear that you are having such trouble with your rt. I agree with you that there are only a few options left.
1. The rt is DOA.
2. The rt is misconfigured (somehow)
3. It is incompatible with your cordless phone
4. The rt is incompatible with your modem.
5. Vonage has entered in the wrong MAC address into their database and so your rt is not yet activated.

I am sure there are more options but these are the ones that come to mind.

I will suggest of course that option 1 is our last option.

Jeckler has a good suggestion but if your phone 1 light is not solid right now, changing the type of phone would be irrelevant. In other words, when I power up my rt31p2 with only my cable modem on, the both phone line lights blink about 3-4 times before line 1 light becomes solid.

**Very important** In my brief experience with the rt31p2, I noticed that when my computer is on and plugged into ethernet port 1 of the rt, the phone light does not engage when it boots up and therefore I get no dial tone. I have to unplug the computer ethernet plug from port 1 while the rt31p2 is booting up.

I would suggest trying that if you have not already done so. Your post does not specify that you have tried this.

please get back to us.

If it still fails to get a solid light for line 1 then do the following:

If you don't get a solid line 1 light, then call Vonage and ask them to verify that they can access your rt. If they cannot access your rt something is wrong on their end. Double check their activation and see if they can mess around with your rt. This will resolve option 5.


One simple alternative is to go to a neighbor who has a different modem but has broadband internet to see if the rt can "call home" and get an active phone line 1. That way you can see if there is any incompatibility with your modem or setup.

I will await your feedback before trying some other options.


ps fyi, the mac address being cloned is not the same as the MAC address on the bottom of the router. The cloning procedure is necessary at times because cable operators do not permit the use of more than one computer to access the internet by recording the MAC address of the original computer into their database. Thus when you clone the MAC address on the rt, it now is communicating with the cable company "acting" or "cloning" your NIC. You certainly do not want to clone the MAC address of your cable modem as you found out.

Read The Full Thread:

RT31P2 DOA? Internet- good; phone- nothing

First, for a little background information. I am a former 3com tech support rep
To try something simple b4 I go on. have you disconnected your POTS line from your
I just bought this house, and never got POTS set up. I pulled the phone out of the
Is there a dail tone if you plug a phone in the jack? Not the RT unit. If there is you
Erm. Perhaps I'm not understanding you. This house hasn't had POTS (as in Plain
RJ45 that connects POTS to your phyiscal location on the outside interface. I
Hmm. I see. Well, the RJ12 for the phone is going from the phone to the RT31P2. As
Not quite sure what taylor's talking about. Sounds like he thinks your trying
I don't have a plain corded telephone, to be honest. I might be able to get one for
Tracerbullet: I had a similar experience Is your cable modem recycled? I

mundy5 posted "tracerbullet, I'm sorry to hear that you are having such trouble with your" on 05/24/2005

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