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Vonage Helps To Make Telephone Calls Over The Internet Mainstream |
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This Could Be The Year Making Telephone Calls Over The Internet Goes Mainstream
February 6, 2005
By William Freebairn
Just ask Jef Sharp, president of TechCavalry in Northampton. His computer repair and service company switched all of its phone calls over to a system that uses the Internet to make and complete calls.
The system is cheaper than conventional telephone service and offers some features standard phones cannot provide. The only downside is that users at the company sometimes hear a slight hollowness or echo during calls; those on the other end notice nothing, Sharp said.
"You can manage it from your Web browser and reroute calls to ring on a cell phone if you want," he said.
Using the public Internet for making telephone calls is not new, but the initial experience was suspect.
However, advances in the so-called voice over Internet protocol technology have improved call quality. The spread of broadband Internet connections, which are required for most of the services, has made the service more popular.
Companies such as Vonage, a start-up offering the voice over Internet service, have brought Internet telephone calls to the mainstream. Vonage charges $24.99 per month for unlimited Internet-routed local and long distance calls.
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Posted by vonage on Monday, February 07 @ 22:09:58 CST
(872 reads)
Read More: Vonage Helps To Make Telephone Calls Over The Internet Mainstream
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Vonage VoIP Drives Down Telephone Bills |
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Dialing For Fewer Dollars
February 5, 2005
By Angie C. Marek
Sarah Malik, a Pakistani-born doctor living in New York City, understands the value of a telephone call. With family sprinkled throughout Pakistan and Great Britain, Malik, 29, used to spend $250 a month on international calls plus an additional $70 for domestic service. Then she came across an ad for "voice over Internet protocol" (VOIP), a technology that allows her to chat for less over a high-speed Internet connection. In September she swapped her AT&T long-distance plan for CallVantage, the company's VOIP service. Now her bill is around $100 a month.
VOIP is whittling down the phone bills of a growing number of Americans. While only 130,000 people paid for the service in January 2004, the number was closer to a million by the end of the year, according to the Yankee Group, a technology research firm. Household names like Verizon and AT&T now offer Internet telephone services. And in January, Comcast Cable jumped into the VOIP game, announcing it will offer telephone, Internet, and cable television for a discounted price. The Yankee Group estimates 17.5 million households will be hooked into VOIP by 2008.
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Posted by vonage on Monday, February 07 @ 21:44:25 CST
(685 reads)
Read More: Vonage VoIP Drives Down Telephone Bills
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The Word Is Getting Out |
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The Word Is Getting Out
February 5, 2005
By John Harris
MY daughter's young friend Marc was angry with Santa the other day. "I'm going to write to him and tell him he's bad for not giving me a trumpet at Christmas," he informed his mother.
"What's his address, Mummy? www.what?"
When a three-year-old who's still figuring out how to hold a pencil automatically assumes that Santa has a web address, it shows how deeply the Internet has entered our lives during the past decade.
The two main reasons for the Internet's success are its simplicity and ubiquity.
For example, my brother visited Mexico over Christmas where he used Internet cafes to e-mail friends and family with photos and tales of his travels and travails.
My mother uses the Internet to play bridge with friends around the world she has never met in person.
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Posted by vonage on Monday, February 07 @ 00:00:00 CST
(617 reads)
Read More: The Word Is Getting Out
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Vonage VoIP Phones Will Take To The Road |
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Hybrid VoIP Phones Will Take To The Road
February 4, 2005
By Tim Greene
Take A Wi-Fi Phone With You, And Save Money At Hotspots.
So far, wireless VoIP is finding a niche for situations where staff remain within a building. In particular, hospitals, where cellphones are not allowed, have been the site of early adopters (read our recent case studies, Wireless VoIP features win over IT staff and Nurses get the voice-on-Wi-Fi treatment
For others, VoIP on Wi-Fi is becoming more popular as it overcomes the technical barriers (What barriers? Read our summary Voice on Wi-Fi? Just say NoM).
Mobile users want voice on Wi-Fi
While roaming within a building might be good enough for staff inside a hospital, salespeople that roam the country also can benefit from wireless VoIP phones and save customers money, says Keith Waryas, an analyst with IDC.
Using VoIP wireless phones or even VoIP softphone software on a wireless PC can turn public hot spots into havens where users can avoid dipping into cellular minutes that may cost a lot of money, according to Waryas.
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Posted by vonage on Sunday, February 06 @ 00:00:00 CST
(668 reads)
Read More: Vonage VoIP Phones Will Take To The Road
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Vonage CTO Writes An Open Letter To The Vendor Community |
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An Open Letter To The Vendor Community
February 1, 2005
By Louis Mamakos
Dear vendors,
Here we are, a few years into the 21st century, and we're still using an old, obsolete network protocol to control and operate our network devices. Why is this? You might say it's about being backward compatible, but I attribute it to the most powerful fundamental force in the universe: inertia.
Imagine that you're a network architect at a large enterprise or service provider-in my case, I'm the CTO of Vonage-and you have to operate and interact with a wide variety of network elements. If your network consists of nearly 400,000 pieces of networking gear like mine, configuring and revving just 1 percent of those elements through the Trivial File Transfer Protocol (TFTP) can take a long time. Managing this process takes effort and patience, as anyone with a big network knows.
The problem with TFTP is that it performs poorly. TFTP was built for small footprint, not high performance. It uses the simple "send a packet, wait for an acknowledgement, then send the next packet" approach to transport protocols. Each of those packets can only contain 512 bytes. The combination of short packets and relatively long time required to receive an acknowledgement can cripple TFTP performance, especially when the devices being managed are on the other side of the globe. By contrast, file transfers over TCP-based protocols take advantage of TCP's ability to have more in-flight data to improve performance.
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Posted by vonage on Saturday, February 05 @ 00:00:00 CST
(1393 reads)
Read More: Vonage CTO Writes An Open Letter To The Vendor Community
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Vonage To Sell Wi-Fi Phones |
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Phones To Use Wi-Fi Instead Of Cellular Systems, Or Both
February 3, 2005
By Anne Eisenberg
Today people take laptops to wireless hot spots in coffee bars and airports to check their e-mail messages and to explore the Internet. Soon they may pack a new type of telephone and take it along, too, to make inexpensive calls using those wireless connections.
The phones are called voice over Internet protocol over Wi-Fi (or, simply, voice over Wi-Fi) handsets. Like conventional voice over Internet protocol, or VoIP, services, they digitize the voice and send it as data packets over the Internet. But they do it wirelessly, over an 802.11, or Wi-Fi, network.
And also like conventional VoIP, the technology may become popular with people who want to economize on their long-distance bills by using Wi-Fi connections when possible. "If you make a large number of calls, it could save money," said Philip Solis, a senior analyst at ABI Research in Oyster Bay, N.Y., and author of a report on prospects for the technology.
Wi-Fi handsets will soon be common on the consumer market, Mr. Solis said. "Probably we will see dual-use handsets that are cellphones as well as voice over Wi-Fi."
Vonage, a company that offers VoIP service, will soon sell portable Wi-Fi handsets that people can use at public access points or on wireless networks in their homes and offices as an alternative to cordless phones. Vonage, which is based in Edison, N.J., expects to offer the handsets by midyear, its chief executive, Jeffrey Citron, said.
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Posted by vonage on Thursday, February 03 @ 11:38:37 CST
(897 reads)
Read More: Vonage To Sell Wi-Fi Phones
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Consumers Are Cool To VoIP |
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Consumers Are Cool To VoIP: Survey
February 2, 2005
By Preston Gralla
Forrester survey finds that only 13% are interested or very interested in using the technology.
Despite a significant industry push, consumers are cool to VoIP, with only 13% interested or very interested in using the technology, according to a new survey by Forrester. Only 43% have even heard of the technology, and only three percent of consumers are using it, the survey of 1,132 online households concluded.
The Forrester report, "Who Wants To Buy VoIP?" also found that consumers will have to see significant savings before considering using VoIP over their existing phone service. It concluded, "The needle on interest doesn't move until consumers can save at least $15 on their combined local and long-distance spending. At this point, the consumers surveyed who are 'very willing' and 'extremely willing' to purchase VoIP more than doubles to 38%. At a savings of $25, the percentage skyrockets to 52%."
Consumers would be most willing to consider VoIP services from their local phone companies, with 38% of respondents pointing to that as their top choice. In second place was a wireless carrier, with nearly a third of respondents. Specialty VoIP carriers such as Vonage were cited by only 19% of respondents.
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Posted by vonage on Thursday, February 03 @ 00:00:00 CST
(695 reads)
Read More: Consumers Are Cool To VoIP
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Vonage Blurs Area Code Boundaries |
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Area Codes Blur Boundaries ("The Customer")
January 31, 2005
By Elisa Batista
Thanks to cellular and internet phones, anyone can make a call from anywhere -- and use any area code in the country.
But the added mobility doesn't always bode well for businesses trying to operate in a messy world of multiple personal phones, calling numbers and area codes that differ from a person's home address.
Some companies may ask what's the point of even having an area code? If anything, the invention of the mobile has been a headache for Domino's Pizza (DPZ).
The fast-food delivery chain has an internal group of people looking for a technical solution for accepting cell-phone orders. Right now, most Domino's restaurants accept orders only from land-line telephones tied to a local address, to ensure that drivers make deliveries to legitimate homes.
"One of our best customer-service and driver-safety tools is caller ID," said Domino's Pizza spokeswoman Holly Ryan. "Cell phones have added the extra step of verifying and tying a legitimate address to a cell-phone number. It's not an insurmountable challenge, but it has added the extra step of verification."
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Posted by vonage on Tuesday, February 01 @ 00:00:00 CST
(829 reads)
Read More: Vonage Blurs Area Code Boundaries
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Internet Telephony Takes The Spotlight |
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PluggedIn: Internet Telephony Takes The Spotlight
January 28, 2005
By Justin Hyde
WASHINGTON (Reuters) - One technology promises to harness the power of the Internet for voice communications. Its competitor has been around for a century, and has an industry shorthand that needs two adjectives -- "plain old telephone service" -- to describe just how boring it is.
The battle between the two is expected to heat up in 2005, as we move further into the much-hyped "Year of the Internet Phone." But even if the most optimistic predictions come to pass, industry analysts say, plain-old telephone lines will still have a tight grip on much of the market. The Internet-based business has a number of hurdles to clear before it becomes a mainstream technology.
Still, even if it doesn't take over the phone market, Internet telephony, or VOIP (voice-over-Internet protocol), seems poised to make inroads in the United States, thanks to growing numbers of high-speed Internet connections and companies pushing Internet phone services.
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Posted by vonage on Saturday, January 29 @ 00:00:00 CST
(797 reads)
Read More: Internet Telephony Takes The Spotlight
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Vonage Net Based Phone Service Lures More Users |
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Net-Based Phones Lure More Users
January 27, 2005
By Michelle Kessler
When Kevin Cocco's friends in Montreal want to chat, they dial a local Quebec phone number — but it rings 2,300 miles away in his Utah home.
Cocco's Salt Lake City friends dial a different number, local to them. It, too, rings in his home. All his calls also simultaneously ring on Cocco's cell phone, letting him stay connected while snowboarding the Utah slopes. Think of it as a kind of high-tech call-forwarding that lets the phone ring at home, too.
The phone system costs Cocco, 34, about $20 a month because he uses a fast-growing technology called Voice over Internet Protocol, or VoIP.
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Posted by vonage on Friday, January 28 @ 00:00:00 CST
(1918 reads)
Read More: Vonage Net Based Phone Service Lures More Users
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