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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


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  Avaya To Expand Vonage Call Center

Vonage In Print News

Vonage Turns to Avaya To Expand Call Center Solutions

June 20, 2005

By Mike Brody

The fact that Vonage is attempting to improve its customer service is a good sign. The company has been singled out in the past for some customer service deficiencies, and with the latest moves, it seems that they are taking the problem seriously. Avaya's products give Vonage the ability to scale to global proportions and divert calls to other centers worldwide if necessary.

In a move designed to quickly expand its call center capacity and productivity , Vonage today announced its sales and service subsidiary, Vonage America, has chosen Avaya's (NYSE: AV) SIP-based telephony and contact center solutions.

 Posted by vonage on Tuesday, June 21 @ 22:49:29 EDT
 (3211 reads)
Read More: Avaya To Expand Vonage Call Center

 Vonage Rings Up Avaya For Customer Service Equipment

Vonage In Print News

Vonage Calls Avaya For Customer-Service Help

June 20, 2005

By Staff

Equipment vendor Avaya says its SIP-based telephony and contact center systems and solutions were picked by VoIP/broadband service provider Vonage Holdings to quickly expand call-center capacity and productivity at its sales and service subsidiary, Vonage America. Vonage is establishing a main Avaya-based contact center to serve as a hub for the other global customer-care centers it operates.

Based on Avaya’s Customer Interaction Suite and Communication Manager IP Telephony software, the Vonage unit should be able to double its daily call-handling capacity with what it considers to be a customer-care platform applicable to worldwide activities. Vonage said it collaborated with Avaya Global Services on a design that would expand capacity and enable it to serve as the core platform for its worldwide customer-service operations.

 Posted by vonage on Tuesday, June 21 @ 22:45:46 EDT
 (986 reads)
Read More: Vonage Rings Up Avaya For Customer Service Equipment

 Vonage To Employ Avaya’s VoIP SIP-Based Contact Center Solutions

Vonage In Print News

Vonage America Has Announced That It Will Employ Avaya’s SIP-Based Telephony And Contact Center Solutions

June 20, 2005

By Staff

Vonage America has announced that it will employ Avaya’s SIP-based telephony and contact center solutions to quickly expand its call center capacity and productivity.

Building from the company's existing call center, Vonage and Avaya Global Services collaborated on a design that would expand capacity and enable it to serve as the core platform for its worldwide customer service operations. Essential elements of the technology strategy included a SIP-based platform that could tightly integrate with Vonage's own SIP-based, IP phone service and existing network. SIP is an emerging protocol that enables seamless interoperability among various media, including audio, video, instant messaging and presence.

 Posted by vonage on Tuesday, June 21 @ 22:42:36 EDT
 (1256 reads)
Read More: Vonage To Employ Avaya’s VoIP SIP-Based Contact Center Solutions

 Vonage Goes Head to Head with Ma Bell

Vonage In Print News

Vonage Goes Head to Head with Ma Bell

June 21, 2005

By Jim Bray

Voice over IP is starting to make some headway in the marketplace, thanks to companies like Vonage.

Voice over IP telephones take the long distance out of long distance phoning by using the Internet instead of conventional phone lines, because in cyberspace where you are physically doesn’t matter, and this makes every call a local call regardless of who or where you’re calling..

 Posted by vonage on Tuesday, June 21 @ 17:37:32 EDT
 (1278 reads)
Read More: Vonage Goes Head to Head with Ma Bell

 Andretti Continues To Win In The Number 26 Vonage Car

Vonage In Print News

Andretti Continues To Rule Road, Wins Pole In Liberty Challenge

June 17, 2005

By Tim Harms

usgpindy.com

Marco Andretti is halfway to his version of a sweep.

Andretti, 18, who won the pole position and the race in his Indy Racing League Menards Infiniti Pro Series™ debut in early April at St. Petersburg, Fla., captured the SWE Race Car Parts Pole on June 17 for the Liberty Challenge at the Indianapolis Motor Speedway.

Andretti lapped the 2.605-mile circuit in 1 minute, 26.2360 seconds, 108.539 mph late in the 45-minute second session to claim his second career pole, and the first by an Andretti at Indianapolis since Andretti’s grandfather Mario, who won the 1978 Formula One World Championship, sat on the pole for the 1987 Indianapolis 500.

“We made a bad change early, came in and changed and went back out,” said Andretti, who drives the No. 26 Vonage Dallara/Infiniti/Firestone. “As soon as I saw the lap time, I knew it had to be good for at least front row.”

 Posted by vonage on Monday, June 20 @ 20:54:46 EDT
 (1286 reads)
Read More: Andretti Continues To Win In The Number 26 Vonage Car

 Vonage Adds Avaya VoIP Platform For Better Customer Service

Vonage In Print News

Vonage Adds Platforms, Software for Better Customer Support

June 20, 2005

By Russell Shaw

TMCnet columnist David Sims offers a detailed analysis of Vonage's Vonage America sales and service arm hooking up with Avaya to deploy its SIP-based telephony and contact center solutions.

The deal will enable Vonage contact centers to run Avaya's Customer Interaction Suite. The suite is powered by Avaya Communication Manager IP Telephony software.

Vonage's goal, Sims writes, is "to improve its customer service, expand its customer service capabilities and increase the number of callers the company handles daily."

 Posted by vonage on Monday, June 20 @ 19:58:13 EDT
 (1578 reads)
Read More: Vonage Adds Avaya VoIP Platform For Better Customer Service

 Vonage Aims to Plug Scots In to Phone Revolution

Vonage In Print News

Vonage Aims to Plug Scots In to Phone Revolution

June 18, 2005

By Alastair Reed

THE voice-over-internet-protocol (VoIP) revolution in Scotland looks to be picking up pace after Vonage, the US-based industry leader, announced that it expects to have almost 100 per cent coverage of the country by the end of the year.

VoIP, which allows individuals to make calls via broadband at a fraction of the cost of fixed lines, has been slow to make an impact in the UK despite a growing customer base in North America.

 Posted by vonage on Saturday, June 18 @ 20:19:50 EDT
 (1165 reads)
Read More: Vonage Aims to Plug Scots In to Phone Revolution

 Vonage Seeks New Ad Agency for $2 Million Gig

Vonage In Print News

Vonage Seeks Agency for $2 Mil. Project

June 17, 2005

By Lisa van der Pool

Vonage has sent out a request for proposals seeking an agency to handle a $2 million marketing communica-
tions campaign that will run in conjunction with national image work from Havas' Arnold, which won the company's estimated $75 million ad account last October.

According to the RFP, Vonage is searching for "an organization that can create a concept for and lead the implementation of an integrated marketing campaign that reaches various influencers (both male and female) whom our user base and potential Vonage customers aspire to emulate or view as an authority on lifestyle tools."

The RFP continues: "As part of this effort, we want to identify the main influencers relevant for our consumer base and target the in a high impact, creative manner through an integrated cross-platform marketing campaign."

 Posted by vonage on Friday, June 17 @ 22:00:00 EDT
 (3123 reads)
Read More: Vonage Seeks New Ad Agency for $2 Million Gig

 Vonage CEO Citron On Skype: Not Impacting Vonage

Vonage In Print News

Vonage CEO's Thoughts on Skype

June 17, 2005

By Russell Shaw

By subscriber count, Skype and Vonage are the two largest VoIP providers. Some folks automatically lump one with the other.

That's not the way Vonage CEO Jeff Citron sees it, though.

He tells telcom industry publication Light Reading:

 Posted by vonage on Friday, June 17 @ 21:31:44 EDT
 (16121 reads)
Read More: Vonage CEO Citron On Skype: Not Impacting Vonage

 Vonage Adding 200 Jobs A Month

Vonage In Print News

N.J.'s Unemployment Rate Falls To 3.9%

June 15, 2005

By Michael L. Diamond

New Jersey's economy added 3,800 jobs in May as the state unemployment rate fell to 3.9 percent from 4.2 percent in April, the state Labor and Workforce Development Department reported Tuesday.

The report means job seekers are having an easier time getting hired, and employers are having a tougher time recruiting qualified candidates.

 Posted by vonage on Wednesday, June 15 @ 17:07:04 EDT
 (1513 reads)
Read More: Vonage Adding 200 Jobs A Month

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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