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Vonage suspect a porting issue. Before I (or someone else) explains the routing issues



suspect a porting issue.
Before I (or someone else) explains the routing issues is this what is happening? A porting issue?

NEW INFO - read your post and this is what is happening.

All of us who have our numbers ported have gone through this. Hopefully I can explain it correctly.

You state that when you call your home mumber from your Vonage account it goes to voice mail and this is how it should be as weird as it sounds. This is because Vonage automatically assigns your old POTS number to your account and forwards the calls to your new Vonage number.

I hope I said that correctly.

But the bottom line is that when you call your home line from your Vonage line your are in effect calling yourself and it goes to voice mail. Call your Vonage line from a cell phone to test it out.

Unless, of course, I am wrong and then you can disregard this message.



Read The Full Thread:

New Vonage setup but 1 problem


Today I bought the IP8100-2 from BB and setup the vonage service. Setup was easy
Can you call your Vonage home phone from a non-Vonage external phone and have it
The problem is not my vonage phone. I can call my vonage phone from different phones
If you haven't already, try power cycling all your equipment, bringing it up in
steve, I can call other phones in the same area code. So the problem is unique
If other people call your home phone do they go to voice mail? I'm not sure I'm reading
Other phone can call my home phone with no problem. Only my vonage phone can not
Yes, its the porting problem. You are Right. I am not sure how long it will take
Right. That's why asked about porting. A call from _any_ Vonage phone to his old

bg4 posted "suspect a porting issue. Before I (or someone else) explains the routing issues" on 12/11/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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