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dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
...
In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30


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Vonage sukesu, I can understand your frustration in this matter. I have read



sukesu,



I can understand your frustration in this matter. I have read your posts and if I understand you correctly, you have said the following:

1. You had 2 lines coming into your house. One was a regular phone line. The other is for your office.
2. You noticed that the jack in your office is using the yellow and black wires. (this is standard for the 2nd line)
3. The jacks with the phones currently plugged in (the 2 phones you mentioned) are connected by both pairs of wires.
4. You disconnected line 1 from the NIU. (how did you do this by the way?)

The above summary is what I can gather from your posts.

What you haven't mentioned is the jack to which you are connecting your Vonage router to. What are its wiring schemes? is it using the red - green pair or is it connected to the yellow-black pair?

I ask the above question because you said in your latest post the following:

(Bold is mine)

I assume that the above quote is a typo because the other phone jacks should have red and green as its wires, not green and black. Black cannot be used for a different line since it's already used for line 2.

If I were you, I'd do the following.

I would try to figure out how your phone system is connected? Is there a patch panel somewhere? If you have a patch panel, then I would suggest that you disconnect all the other phone jacks (except your office jack) from the yellow and black wires. There is no reason to have that there since it is a live wire pair (Be sure to disconnect your second line first from the NIU before playing with the wires).

Next, I would make sure that all the phone jacks I want to use with the Vonage line has the red - green pair only on the jacks. This also includes the jack to which you are connecting your Vonage router.

If your phone jacks have 2 sets of bundled wires (i.e. 2 pairs of red-green; 2 pairs of yellow black) then your jacks are connected in sequence. Then you cannot just disconnect the unused pair because it will most likely disconnect your 2nd line to your office. Here, you just need make sure that your jacks have the red-green pair as the first pair.

I hope this helps. Mundy5



Read The Full Thread:

Hard wiring


It sounds like you have too many extensions, more than I think 4 is too much resistance.
I am trying to use the existing wiring in my house and have disconnected at the NIC
Generally speaking it is simple, but it's also fraught with danger. You must be
Ok I think the splitter is ok as on the second line it's splits my work phone and fax
Lots' of info there I'll try and answer....thank you. You reply made me check and
sukesu, I appreciate your prompt response. Now the picture is becoming clearer. I
yes the jack with the 3 connections did work before with my old land line plugged
I wouldn't disconnect any wires at this point.
I'm a bit concerned about this. A splitter that splits out 2 lines into 2 separate

mundy5 posted "sukesu, I can understand your frustration in this matter. I have read" on 12/19/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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