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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Vonage so i helped my parents signup for vonage the beginning of janurary, and sent in



so i helped my parents signup for Vonage the beginning of janurary, and sent in their letter of authorization and then sat back and began to wait...

so recently, my mother asks me why is she still paying the Alltel bills. she thought Alltel was not supposed to be billing her.

after checking it out (and feeling like an idiot) i found out that the LNP had never gone through. Vonage had received the LOA and had forwarded it to Alltel, but nothing happened since then.

so i called Vonage last week and explained the situation and the rep said they would 'expidite' this ticket and that i should get a response back about the exact status of my LNP soon. still waiting for that.

not trusting Vonage to be responsible like they should, i tried calling Alltel's LNP department and seeing if they had any info or anything they could tell me. basically they couldn't tell me anything, but said that they did not have an agreement with Vonage for LNPs and thus the transfer could never take place.

i then learned about the mysterious '3rd party' LNP department/company that handles vonage's LNPs, however, when asked if i could contact them to see what was holding them up, i just get the response that 'i don't know who they are, the higher-ups do, but they don't tell us that. just trust me its being taken care of. we will contact you as soon as there is an update, which should be tomorrow or the day after.' i never recieved this contact and when i called back today, the woman i had talked to wasn't in and i had to start all over.

knowing that being angry with reps does absolutely nothing, i restrained myself from saying bullshit! but now im in this quandry and i don't know what to do...

should i keep nagging Vonage?
should i call alltel and try to figure it out of their end?
should i press Vonage and get them to transfer me to their '3rd party' and pursue it from there?

any help would be greatly appreciated.



Read The Full Thread:

Lexington, KY LNP problem with Alltel


I got my transfer completed from Alltel to Vonage after about a 90 day wait. Alltel
I had a similar issue. I called Vonage LNP last night and had them open an inquiry.
Sorry to here someone is having the same problem as I am in Lexington. On Feb 3 I sent
It took almost 6 months for Altell to do my port. Vonage did give me credit, but it
It has been 2 1/2 months with both Alltel and Vonage pointing their finger at the
I am in Pennsylvania and am having trouble transferring my number as well. I submitted
Well with a lot of help from CS I have now gotten my number from Altell ported over. Thanks

dumezil posted "so i helped my parents signup for vonage the beginning of janurary, and sent in" on 04/05/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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