Vonage Network Setup Guides

This configuration is for the Linksys RT31P2 Phone Adapter with no additional router.

1. Disconnect the power from all devices on your network. This includes your Cable/DSL modem, and computer.
2. Disconnect any USB cables from the Cable/DSL modem, if present.
3. Connect an Ethernet cable from the Cable/DSL modem’s Ethernet port to the WAN port on the Phone Adapter.
4. Connect an Ethernet cable from the PC port, on the Phone Adapter, to the Ethernet port, on the computer.
5. Connect a telephone to the PHONE 1 port of the Phone Adapter using a standard phone line.
6. Connect the appropriate Power cable to the Cable/DSL modem.
7. Wait about two minutes for the Cable/DSL modem to boot up, before continuing.
8. Connect the Power cable provided with the Phone Adapter to the POWER port on the Phone Adapter.
9. Wait at least five minutes for the Phone Adapter to boot up. The Phone Adapter’s status light will blink in sequence until it has fully connected to the Vonage network. There may be updates that need to be downloaded such as new firmware or changes to your features. Do not interrupt the configuration process by unplugging the power or lifting the receiver on your phone during the startup process. Interruption of the startup may result in interruption of service.
10. Once the Phone Adapter’s status light is off, the Phone Adapter is ready to use.
11. Pick up your telephone receiver and listen for a dial tone. If you hear a dial tone, you have finished the installation and can begin making calls
12. Connect an Ethernet cable from the LAN ports on the router to each of your computers. Power up each computer. Your Internet connection should work as it did before you installed the Phone Adapter.
13. If you have DSL, your DSL provider may require you to enter a username and password for PPPoE setup. Click here to learn how to enable PPPoE on the Phone adapter. Not all DSL providers require PPPoE setup. For more information, please contact your DSL provider.

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Multiple routers (ie) another linksys, Dlink router or linux router and RT31P2.

Note: This configuration does not allow the Phone Adapter to prioritize your voice traffic. The Quality of Service option requires the phone adapter to be connected in front of your router.

1. Disconnect the power from all devices on your network. This includes your Cable/DSL modem, router, and computers.
2. Connect an Ethernet cable from the Cable/DSL modem’s Ethernet port to the WAN port on the router.
3. Connect an Ethernet cable from the LAN port on the router to port 1 on the Phone Adapter.
4. Connect an Ethernet cable from the internet port on the phone adapter to port 3 on the phone adapter.
4. Connect a telephone to the LINE 1 port of the Phone Adapter using a standard phone line.
5. Connect the appropriate Power cable to the Cable/DSL modem.
6. Wait about two minutes for the Cable/DSL modem to boot up before continuing.
7. Connect the appropriate Power cable to the router.
8. Wait about two minutes for the router to boot up before continuing.
9. Connect the Power cable provided with the Phone Adapter to the POWER port on the Phone Adapter.
10. Wait at least five minutes for the Phone Adapter to boot up. The Phone Adapter’s green power light will blink in sequence until it has fully connected to the Vonage network. There may be updates that need to be downloaded such as new firmware or changes to your features. Do not interrupt the configuration process by unplugging the power or lifting the receiver on your phone during the startup process. Interruption of the startup may result in interruption of service.
11. Once the Phone Adapter’s green power light is solid green, the Phone Adapter is ready to use.
12. Pick up your telephone receiver and listen for a dial tone. If you hear a dial tone, you have finished the installation and can begin making calls.
13. Connect an Ethernet cable from the LAN ports on the router to each of your computers. Power up each computer. Your Internet connection should work as it did before you installed the Phone Adapter.

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Multiple phone adapters

Note: This configuration only allows the Phone Adapter to prioritize your voice traffic over the computers that are connected to the PC port of the Phone adapters. Some routers offer their own Quality of Service option that can prioritize voice traffic over all other computers.

1. Disconnect the power from all devices on your network. This includes your Cable/DSL modem, router, and computers.
2. Connect an Ethernet cable from the Cable/DSL modem's Ethernet port to the WAN port on the router.
3. Connect an Ethernet cable from any LAN port on the router to each of the WAN ports on the Phone Adapters.
4. Connect a telephone to the LINE 1 port of each Phone Adapter using a standard phone line. If you have activated LINE 2 for phone or fax service, you may also connect a telephone or fax machine at this time.
5. Connect the appropriate Power cable to the Cable/DSL modem.
6. Wait about two minutes for the Cable/DSL modem to boot up before continuing.
7. Connect the appropriate Power cable to the router.
8. Wait about two minutes for the router to boot up before continuing.
9. Connect a Power cable provided with the Phone Adapter to the POWER port of a Phone Adapter.
10. Wait at least five minutes for the Phone Adapter to boot up. The Phone Adapter's green power light will blink in sequence until it has fully connected to the Vonage network. There may be updates that need to be downloaded such as new firmware or changes to your features. Do not interrupt the configuration process by unplugging the power or lifting the receiver on your phone during the startup process. Interruption of the startup may result in interruption of service.
11. Once the Phone Adapter's green power light is solid green, the Phone Adapter is ready to use.
12. Pick up your telephone receiver and listen for a dial tone. If you hear a dial tone, you have finished the installation and can begin making calls.
13. Repeat steps 9 through 12 for each phone adapter you will be connecting.
14. Connect an Ethernet cable from the LAN ports on the router to each of your computers. If you do not have any available LAN ports on the router, you can connect your PC's to the PC Port on each Phone Adapter. Power up each computer. Your Internet connection should work as it did before you installed the Phone Adapter.
* NOTE: Local file sharing is not supported with this set up. To enable this option, you will need an additional switch/hub to connect to the router for your computers.
15 If you are adding a router to an existing DSL connection, you may have to reconfigure your PPPoE settings on your existing phone adapter, and on your new router. Click here to learn more about PPPoE on the phone adapter. For information regarding PPPoE and your router, please contact your DSL provider or router manufacturer.

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This configuration is for the Linksys WRT54GP2 Phone Adapter.

Note: This wireless router has additional security features, please view the Linksys website for wireless security information.

1. Disconnect the power from all devices on your network. This includes your Cable/DSL modem, and computer.
2. Disconnect any USB cables from the Cable/DSL modem, if present.
3. Connect an Ethernet cable from the Cable/DSL modem’s Ethernet port to the WAN port on the Phone Adapter.
4. Connect an Ethernet cable from the PC port, on the Phone Adapter, to the Ethernet port, on the computer.
5. Connect a telephone to the PHONE 1 port of the Phone Adapter using a standard phone line.
6. Connect the appropriate Power cable to the Cable/DSL modem.
7. Wait about two minutes for the Cable/DSL modem to boot up, before continuing.
8. Connect the Power cable, provided with the Phone Adapter, to the POWER port on the Phone Adapter.
9. Wait about two minutes for the router to boot up before continuing.
10. Connect the Power cable provided with the Phone Adapter to the POWER port on the Phone Adapter.
11. Wait at least five minutes for the Phone Adapter to boot up. The Phone Adapter’s status light will blink in sequence until it has fully connected to the Vonage network. There may be updates that need to be downloaded such as new firmware or changes to your features. Do not interrupt the configuration process by unplugging the power or lifting the receiver on your phone during the startup process. Interruption of the startup may result in interruption of service.
12. Once the Phone Adapter’s status light is off, the Phone Adapter is ready to use.
13. Pick up your telephone receiver and listen for a dial tone. If you hear a dial tone, you have finished the installation and can begin making calls
14. Connect an Ethernet cable from the LAN ports on the router to each of your computers. Power up each computer. Your Internet connection should work as it did before you installed the Phone Adapter.
15. If you have DSL, your DSL provider may require you to enter a username and password for PPPoE setup. Click here to learn how to enable PPPoE on the Phone adapter. Not all DSL providers require PPPoE setup. For more information, please contact your DSL provider.

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This configuration is for the Linksys PAP2 Phone Adapter.

1. Disconnect the power from all devices on your network. This includes your Cable/DSL modem, router, and computers.
2. Disconnect any USB cables from the Cable/DSL modem if present.
3. Connect an Ethernet cable from the Cable/DSL modem's Ethernet port to the WAN port on the router.
4. Connect an Ethernet cable from the LAN port on the router to the Ethernet port on the Linksys PAP2 Phone Adapter.
5. Connect a telephone to the PHONE 1 port of the Linksys PAP2 Phone Adapter using a standard phone line.
6. Connect the appropriate Power cable to the Cable/DSL modem.
7. Wait about two minutes for the Cable/DSL modem to boot up before continuing.
8. Connect the appropriate Power cable to the router.
9. Wait about two minutes for the router to boot up before continuing.
10. Connect the Power cable provided with the Linksys PAP2 Phone Adapter to the POWER port on the Linksys PAP2 Phone Adapter.
11. Wait at least five minutes for the Phone Adaptor to boot up. The Linksys PAP2 Phone Adapter's blue status light will blink in sequence until it has fully connected to the Vonage network. There may be updates that need to be downloaded such as new firmware or changes to your features. Do not interrupt the configuration process by unplugging the power or lifting the receiver on your phone during the startup process. Interruption of the startup may result in interruption of service.
12. Once the Linksys PAP2 Phone Adapter's blue status light is solid, the Linksys PAP2 Phone Adapter is ready to use.
13. Pick up your telephone receiver and listen for a dial tone. If you hear a dial tone, you have finished the installation and can begin making calls. If you do not get a dial tone, please refer to the Advanced Installation and Troubleshooting section of the Installation Guide.
14. Connect an Ethernet cable from the LAN ports on the router to each of your computers. Power up each computer. Your Internet connection should work as it did before you installed the Phone Adaptor.
15. If you have DSL, your DSL provider may require you to enter a username and password for PPPoE setup on your router. Not all DSL providers require PPPoE setup. For more information, please contact your DSL provider.

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It's important to note that by modifying your telephone wiring to distribute Vonage throughout your home, you'll be totally disconnecting yourself from the phone company. But the process is completely reversible. So if you sell your house in the future, for example, you can restore your old phone configuration with minimal difficulty.

STEP ONE - ISOLATE YOUR INSIDE WIRING

• To re-wire your home for Vonage, you first need to isolate your inside phone wiring from the lines that come into your house from the phone company. This is a step you shouldn't skip, even if you think your phone line is already dead. If you don't isolate your inside wiring, and the phone company decides to send voltage across the line you thought was dead, it could damage the telephone equipment inside your house or worse, cause a fire.
• To begin, find the box on the outside of your house where the telephone lines come into your house from the street. This is called the Network Interface Unit (NIU). It's the legal demarcation point where the outside wiring from the street (owned by the telephone company) meets the wiring inside your house (owned by you). When you open the box, which is usually locked or fastened with a screw, you will have access to the side containing the wires going into your home, but not the side with the lines coming from the street. You'll also see a ground wire coming out of the phone company's side of the box. This wire protects you against lightning strikes, so make sure you never disconnect it.
• Once you've opened your side of the NIU, you'll see one or more sets of screw terminals inside. Each will have a short piece of telephone wire coming out of it with a phone connector on the end plugged into a corresponding jack. If there's only one line coming into your house, you'll most likely have only one set of screw terminals. To disconnect from the phone company, simply unplug each of the short telephone wires from its corresponding jack.
• Next, you need to make it obvious to others that you've unplugged the wires on purpose and they shouldn't undo your modifications without risking damage to your inside equipment. Start by wrapping the end of each of the telephone wires you just unplugged with electrical tape so it can't be plugged back in without unwrapping the tape. Then, clearly label the inside of the box with a message that says something like: "Do not reconnect! May cause damage to inside equipment!" A sign written or printed in waterproof ink and taped inside the box works well. No matter how you choose to label the box, be sure it is obvious, clear, and easy to read.
• Once you've clearly labeled the inside of the NIU, close and refasten the box. Then, just to be safe, label the outside of the box as well. To be extra safe, you can also wrap a cord or nylon tie-wrap around the box so it can't be opened without cutting it. Remember, to avoid damage, you want to make it as inconvenient as possible for someone to change what you've done without your knowledge.

STEP TWO - CONFIRM THE LINE IS DISCONNECTED

• After you've isolated your wiring from the phone company's, it's important to confirm the line is disconnected before installing Vonage.
• Go back into your house and pick up a phone plugged into a jack that previously worked. You should hear absolutely nothing; the line should be totally dead. If the line's not dead, go back and check your work. If your work looks correct and the line's still not dead, it means that voltage is somehow still being carried on the line and it's not safe for you to proceed any further. Consult a professional electrician or telephone technician for help.

STEP THREE - CONNECT YOUR PHONE ADAPTER

• If you've successfully isolated your wiring and you've confirmed the line is dead, the hard part's over. It's time to connect to Vonage!
• Simply plug your DSL/cable modem into the Vonage phone adapter. Then plug your phone adapter into any telephone jack using a standard telephone cord. Finally, plug regular phones into the other jacks in your house. Telephone jacks are wired in parallel, so when you plug your phone adapter into any working jack, it will spread the signal to the other jacks in your home.
• Like any telephone line, there is a limit to the number of phones you can connect to a single Vonage line. If too many phones are connected, the signal will fade, and not all of the phones will ring when a call comes in. Therefore, we recommend you only connect five phones maximum to a single Vonage line.

  Congratulations! Your home is now wired with Vonage!