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In The Forum:
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Topic:
Vonage device drops off network, cannot reconnect
On May 12, 2015 at 00:27:40

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In The Forum:
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Vonage device drops off network, cannot reconnect
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In The Forum:
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Topic:
HELP NEWBIE..
On May 11, 2015 at 23:37:30

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In The Forum:
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Vonage device drops off network, cannot reconnect
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Vonage rkleeman, From what I have read, it looks like we will have to go step by step



rkleeman,

From what I have read, it looks like we will have to go step by step to get you set up. I am concerned that you have DSL because some companies do not let you have only the DSL service. Have you checked on this? It might not save you any money in the long run if you have to keep your phone service with the telco.

Do try out Steve48's suggestion about a 2 line splitter. Not a splitter that lets you share a single phone line but one that actually splits it into line 1 and line 2.

Lastly, it is absolutely imperative as Steve48 said that you need to make sure that you have completely disconnected the phone line from the telco before messing around with hard wiring your phone system.

If you order directly from Vonage and you get a regular router, it will work fine. But as Steve48 said, if it is a special phone that has Vonage built in, it cannot work with your home wiring. Make sure to double check all of this before you get a system.



Read The Full Thread:

wireless phone jack?


My DSL connection is up on the 2nd floor, which means the vonage phone adapter is
Hi, My DSL connection is up on the 2nd floor, which means the vonage phone adapter
Is your house wired with phone jacks? Most people handle your issue by disconnecting
Everything is covered in the Vonage Wiring and Installation Guide . Give that
This seems quite complicated! :cry: I didn't think it would be such a hassle.
There are wireless phone jacks that you could try, but, especially with the DirecTV
was your phone and directTV receiver previously connected through your regular
Thanks, this helps. Sorry for so many questions, but I'm still new to this and
First a word of caution. As you've been told, things are actually a lot simpler

mundy5 posted "rkleeman, From what I have read, it looks like we will have to go step by step" on 01/08/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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