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Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews

Vonage 6 Month Review - Motorola VT2142 - Las Vegas, NV

It's been 6 months since I signed up with Vonage with relatively few hiccups, most of which weren't the fault of Vonage, but my local cable company.

I signed up on October 4th, 2006 and by the 9th I had my adapter. In less than 5 minutes I was up and running. The call clarity was just as good as my traditional land-line, except I was paying LESS for MORE.

I originally signed up for the $24.99/mo. Residential Unlimited plan, but then switched in February to the $14.99/mo. 500 minute Residential plan because I knew I wasn't spending 500 minutes on the phone in any given month. Changing plans was a piece of cake, and I did so over the internet in a matter of minutes.

The few times I've had to call customer service I've been relatively pleased with their resolutions to my problems. Which as I've stated before, were very few. I've had more problems with my local cable company, but even then it's no problem because if my cable goes out, incoming calls get routed to my Network Unavailable Number.

That's not all either. With call forwarding, and SimulRing, I can have my number forwarded to another number of my choice whenever I want, or have my number ring simultaneously at home, and at up to 5 other numbers at the same time. I'm NEVER out of reach.

Call waiting is great too! If I get a call while I'm on the phone, I check the caller ID and if it's someone I want or need to talk to right then and there, I take the call, otherwise it gets routed to my Vonage Voicemail which I've set up to send me the message as an attachment to my e-mail address.

But Vonage also lets you know you have voicemail by a blinking light on your Vonage router, or a stutter tone when you pick up your telephone. You can dial in, go online, or as said before, just check your e-mail for your messages. It couldn't be easier!

I LOVE V-Forecast, which is a free service of Vonage. Calling them I can get current temperatures and 5-day forecasts of virtually ANY zip code in the United States.

And that's just the tip of the iceberg in terms of features that Vonage offers, all for NO ADDITIONAL COST other than your montly plan.

Overall, Vonage is a steal of a deal, and I couldn't be happier. I said goodbye to my local telephone company in January and I don't regret it.

Added: April 11th 2017
Reviewer: tmbeem
Score:
Hits: 12684
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Vonage 6 Month Review - Motorola VT2142 - Las Vegas, NV
Posted by pisso on 2014-06-30 20:21:54
My Score:



I have used vonage for 4 years. I haven''t had any hiccups but it appears that I might need a new phone adapter. I have a Motorola MTA - just wonder what the prevailing view is about Motorola VT2542 grateful for a response

  

Vonage 6 Month Review - Motorola VT2142 - Las Vegas, NV
Posted by jeff92677 on 2014-01-06 00:00:40
My Score:



I''ve had Vonage for a couple of years. I really like the Simultaneous ring, including ringing my cell phone. I discovered that I could set my Motorola Cell Phone with AT&T to forward calls to another line (home line with an answering machine). This was needed to avoid having AT&T voice mail immediately pick up the call if the phone was off, and other phones could have taken the call Without setting the cell phone to forward calls if not available, the second the cellphone is off or out of service, nobody can call and get one of the other active lines that is part of the simultaneous ring group. On my iPhone, call fowarding is either ON or OFF, not contingent on "in service" or "out of service, or off" -- BUT if I called AT&T, they can setup the "no service" call forwarding number. The number to call should be one with either no answering machine, or one that won''t pickup immediately unless a human is there to answer that line. This is the only glitch using simul-ring with cell phones.

  


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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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