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Vonage pls try this, this might help you. pls contact your internet service provider
pls try this, this might help you. pls contact your internet service provider and ask what DOCSIS are you currently using..because sometimes this can affect the call. if the DOCSIS is 1.1 or higher, you have the better one but if not ask them to provide you the higher versions.
if this wont work. try to simplify your setup. remove all the devices around your Vonage device and all the device connected into it (hus,switches routers). just connect it directly into the internet modem.
if this still dont work. adjust your bandwidth in your web account call the tech support and ask them to adjust your settings to the highest level(jitterlevel, codec and the packet size).
also, remove all electronic devices away from the router atleast 2 or more meters away (including the phone that you use)because this might interfere the signals inside the device.
still, if this wont work,if there is an available phone port on the Vonage adapter,then switch phone ports and inform the tech support so that they can change the settings also.
also, ensure all the wires are free of damages and the cables are firmly connected to the ports.
make sure that the device is well ventilated.
do not download anything or share files while using the phone because this might lessen the signals that is coming from the router.
in case this things wont work just inform me.
so that i could research again.
dheiy
Read The Full Thread: dropped calls -intermit go to dialtone
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dheiy posted "pls try this, this might help you. pls contact your internet service provider" on 06/06/2006 |
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