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Vonage okay, thanks for the feedback. There must be a problem with Vonage in my area. I



okay, thanks for the feedback. There must be a problem with Vonage in my area. I know my internet was up and running smoothly at the exact times of my outage's. Something else must be occurring. I understand that some calls might not reach me, but my issue is with callers getting a busy signal or an error message (as if the number is not in service). The problem must be a Vonage server issue otherwise my calls would have defaulted to my Von VM... there's really nothing i could have done to help those calls reach me.

I am starting up a new business. I'm on the fence about using Vonage for my Business number. If my clients get a "error" message, they'll think the number is bad and call another agent.

If your feedback is completely unbiased, and you truly believe i was experiencing a random intermittent service outage (serveral times over a two week period) then i will publish my von number...

Thanks,
Sb



Read The Full Thread:

Outages and POOR tech support


I like Vonage. it's cheap and easy to use. I was up and running less then 20 minutes
Your experience may be different than mine, but I've only experienced one outage
I have to agree with Butterman. I have had Vonage for 17 months now with no outages
sounds like you already have enough reason to not use vonage for business. search
thank you, i guess it's back to the ol' land line. Best, Sb
by the way, did those persons dialled the right number? it should be 1+area code+number this
well, after the third complaint i decided to test the Vonage line by periodically

Skull9 posted "okay, thanks for the feedback. There must be a problem with Vonage in my area. I" on 06/05/2006

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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