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mikebrown Posted:
there, Please
check out -

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to

In The Forum:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
and get free
access while

In The Forum:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address

In The Forum:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

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Vonage nickle - No offense intended, but "Sit and wait" is the last thing you want

nickle -

No offense intended, but "Sit and wait" is the last thing you want to do when you discover that 911 is not working.

Now, don't get me wrong, I know that Vonage is working their collective tushes off to try and get everyone up to E911 code, and I'd be the last one to argue that what they are doing is supposedly simple, or cheap, or can reasonably be expected to happen immediately.

However, Vonage offers three, and only three, 911 services:

- E911, where the call goes to your local PSAP with address.
- Basic 911, where the call goes to your local PSAP without address.
- Vonage Call Center, where the call goes to the Vonage call center (usually without address) and they look up your local PSAP and forward the call.

"your call is forwarded to a non-energency number where someone may bother to answer assuming the office is open, or someone may not, if they are too busy on their union breaks" is not a Vonage 911 feature. Their web site does not list this as an option. It is especially not an option when 933 (admittedly prone to error) tells them they have full blown E911. Therefore, there is a problem that needs to be rectified, even if it means moving the user to "Vonage Call Center" status while the routing tables get fixed.

I applaud the original poster for taking the initiative to test 911. I think everyone should (after making the appropriate arrangements with their local PSAP, which they can probably contact by calling their local police station). Now they need to follow up and take the next step toward fixing the problem.

Resolving this should be a two-step process.

#1. The "personal responsibility" bit. Using your local phone book, or calling your police station, get the EMERGENCY non-911 telephone numbers for your local PSAP. Put them numbers on speed dial, and/or write them down next to every phone. NO ONE is truly responsible for your safety but YOU.

#2. The "Vonage responsbility" bit. Contact Vonage and let them know, loud and clear, that 911 is not working for your area. They need to fix it. Test it occasionally until it works. Then keep the numbers on your phone anyway. Because things break.

Read The Full Thread:

E911 routed to non-emergency number

Hi, I live in Delray Beach, FL. My wife just tested our 911 service and turns
I think there is a dedicated menu option for 911/E911 issues at Vonage customer
Sit and wait. E911 is trying there best to get all issues resolved and all PSAPs
No offense...but when the only thing you CAN do is sit and wait..then that is all
Maybe I'm misinterpreting your "sit tight and wait". I understand that there
what i am trying to say is that it takes time for vonage to make all the calls and get
Understood. Then, until they do get it activated, do you agree that Vonage's
I 100% agree with you. I am not a VOnage customer so I was not aware of that.
Understood. Then, until they do get it activated, do you agree that Vonage's

NateHoy posted "nickle - No offense intended, but "Sit and wait" is the last thing you want" on 04/12/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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