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 Vonage® Announces Participation In Nena's E9-1-1 Forum

Vonage Press ReleasesVonage® Announces Participation In Nena's Next-Generation E9-1-1 Forum

Forum Slated to Seek the Further Enhancement of 9-1-1 Services to Integrate New Forms of Data and Information Delivery to PSAPs

Edison, NJ, October 14, 2004Vonage Holdings Corp. will become a charter member and participant of the National Emergency Number Association’s (NENA) recently announced “Next-Generation E9-1-1 Forum” to expand development of the roadmap for the future of 9-1-1 calling. The forum will be directed by NENA, and will expand on NENA’s technical, operational and policy development work for all E9-1-1 systems solutions, services and procedures.

“NENA’s announcement of its “Next-Generation E9-1-1 Forum” is exciting because it will look forward at what’s now possible and how the public could be better served by new technology, taking a ground-up approach to the delivery of emergency services,” said Jeffrey A. Citron, chairman and CEO of Vonage Holdings Corp. “In the world of IP, we aren’t limited to voice communications and can deliver much more information than just simply a phone number and street address. Why shouldn’t emergency services personnel have the ability to pull down pertinent information in an instant, such as health records and floor plans? Vonage looks forward to working with NENA to make this new functionality a reality.”

 Posted by Vonage on Thursday, October 14 @ 22:10:13 UTC
 (1068 reads)
Read More: Vonage® Announces Participation In Nena's E9-1-1 Forum

 Next Generation E9-1-1 Forum

Vonage Press Releases9-1-1 Association Announces “Next Generation E9-1-1 Forum:”

Washington, D.C.
– Upgrading the nation’s 9-1-1 systems by implementing ‘next generation’ technologies, procedures and best practices is the goal of a new forum launched by the National Emergency Number Association (NENA).

“The Next Generation E9-1-1 Forum is an open consultative process to improve our nation’s planning, leadership and innovation in the delivery of a fully functional 9-1-1 system that responds any time, anywhere from every device” states an open letter written by NENA President, Bill McMurray.

Recognizing that new innovative ways to call 9-1-1 have emerged, NENA is exploring how these same technologies, service offerings, and capabilities may in fact revolutionize the abilities of all 9-1-1 calls. The Next Generation E9-1-1 Forum is designed to facilitate that discussion.

McMurray added, “We are calling upon all 9-1-1 stakeholders and leaders to join us, as we are asking for their leadership, participation and commitment to make significant progress in realizing the full potential for 9-1-1 and emergency services.”

In the last several years, NENA has made a consistent plea to the federal government, state and local leaders and communications companies to work more closely together to accelerate the progress of E9-1-1 priority. Institutionalizing that plea and request is the impetus behind the NG E9-1-1 Forum.

 Posted by Vonage on Thursday, October 14 @ 22:05:53 UTC
 (1078 reads)
Read More: Next Generation E9-1-1 Forum

 VoIP / 9-1-1 Joint Technology

Vonage Press ReleasesFirst Of Its Kind - VoIP / 9-1-1 Joint Technology

OCTOBER 14, 2004

Re: FIRST OF ITS KIND - VoIP / 9-1-1 JOINT TECHNOLOGY

To Whom It May Concern:

A new wave of technology, Voice Over Internet Protocol (VoIP), is sweeping the country, transforming the way people communicate. With it comes a realm of issues and problems for 9-1-1 call centers and emergency service providers. VoIP technology enables a user to place a telephone call over the Internet using a broadband connection from any area code, regardless of their geographic location. This service is substantially less expensive than traditional phone calls. Until now this service did not allow a caller to place a “traditional” emergency 9-1-1 call.

Rhode Island’s Governor, Donald Carcieri and Jeffrey A. Citron, chairman and C.E.O. of Vonage Holdings Corp. (the leading broadband telephony provider) and George Heinrichs, president and CEO of Intrado Inc., (North America’s leading provider of 9-1-1 systems and services) are pleased to announce that jointly they have developed a system of capturing two critical 9-1-1 elements. Developments are ANI (Automatic Number Identification) and ALI (Automatic Location Identification) from a VoIP based emergency call, which automatically identifies the registered number and location of the device used by the Vonage 9-1-1 caller, residing in Rhode Island. This solution promotes a faster and more accurate response time for emergency services. Further, Vonage customers in RI are covered with 9-1-1 whether they have a Rhode Island or out of state area code.

 Posted by Vonage on Thursday, October 14 @ 22:02:40 UTC
 (1050 reads)
Read More: VoIP / 9-1-1 Joint Technology

 Vonage Canada Names Darrin Lamont Vice-President

Vonage Press ReleasesVonage Canada Names Darrin Lamont Vice-President, Sales & Customer Operations

Toronto, ON, October 14, 2004
– Bill Rainey, president of Vonage Canada, today announced the appointment of Darrin Lamont to the position of vice-president, Sales & Customer Operations. Vonage Canada is a subsidiary of Vonage Holdings Corporation, the leading provider of broadband phone service in North America.

Mr. Lamont is responsible for driving customer acquisition and retention by ensuring Vonage Canada delivers an outstanding customer experience at every contact point. Mr. Lamont is also charged with building solid partnerships with suppliers and sales channels for Vonage Canada, as well as delivering the highest standards of operational efficiency and quality for Vonage Canada’s customer operations and call centre.

Prior to joining Vonage Canada, Mr. Lamont held progressively senior sales management and sales engineering roles at well-known telecommunication providers such as Sprint Canada, Bell Canada and GT Group Telecom. He holds a Bachelor of Commerce degree from Montreal’s Concordia University, a Certificate in Telecommunications Management from Toronto’s Ryerson University and has completed the Executive Sales Management program at Kingston’s Queen’s University.

 Posted by Vonage on Thursday, October 14 @ 22:00:02 UTC
 (2595 reads)
Read More: Vonage Canada Names Darrin Lamont Vice-President

 Telecom Equipment Market Growing

Vonage In Print News

Analyst: Telecom Equipment Market Growing

October 12, 2004

By Zev Stub

Israeli telecommunications equipment providers have turned the corner into recovery mode, with exciting opportunities for growth in 2005 and 2006," CE Unterberg, Towbin senior equity analyst Richard Church told The Jerusalem Post on Tuesday, following a whirlwind tour of 13 local telecom equipment firms.
"Church noted that the trip was part of a general effort by the investment bank to increase its focus on the Israeli market since opening up an office in Tel Aviv in May.

The new office, headed by Mark Green, has "significantly ramped up" Unterberg's status here, giving it the same level of importance as major players. The firm, which has been involved in Israel for many years, has already managed six public offerings this year, for Pharmos, VocalTec, M-Systems, Retalix, Tower Semiconductors, and Optibase.0D

Church declined to comment on individual companies, but said the market for Voice over IP (VoIP) technology presents one of the greatest market opportunities in the coming years. The convergence of voice and data over a single network poses the most significant opportunities in the realms of broadband and wireless.

 Posted by Vonage on Thursday, October 14 @ 00:00:00 UTC
 (1178 reads)
Read More: Telecom Equipment Market Growing

 Mexico: VoIP Becoming A Hot Market

Vonage In Print News

Mexico Industry: Internet Telephony Becoming A Hot Market

October 11, 2004

By Staff

As Internet telephony begins to revolutionise the Mexican telecommunications sector, it is uncertain which firms will benefit, and how. Domestic cable-TV companies are eager to exploit their broadband capabilities by offering voice, video and data services, but want to do so alone, not in mandatory alliance with local telecommunications companies, as the government has proposed.

Meanwhile, such savvy foreign Internet entrepreneurs as US-based Vonage and Dialpad Communications are already exploiting pent-up demand for flexible and low-cost Internet telephony services.

Commonly known as Voice over Internet (VoIP) telephony, the technology offers significant savings to consumers. VoIP telephone calls, made via the Internet, cost a mere 2-4 cents per minute to the US or Europe, compared with average rates of 50 cents per minute via a traditional telephone line. Nor do the benefits stop there: VoIP is continuing the erase price distinctions between domestic local and long-distance calls.

 Posted by Vonage on Wednesday, October 13 @ 22:45:32 UTC
 (3111 reads)
Read More: Mexico: VoIP Becoming A Hot Market

 Top VoIP Companies

Vonage In Print News

The Fierce 15 Top VoIP Companies of 2004

October 12, 2004

By John Edwards

Why It's Fierce: There are many VoIP service providers -- the number grows almost daily -- but Vonage is the fierce startup that is best positioned to fight the traditional telephone companies and cable operators. Vonage claims it controls about 50 percent the consumer and small business VoIP markets. That's not surprising, given the company's name recognition and the marketing alliances it has formed with retailers, including Staples, Office Depot, RadioShack, Circuit City, and others. Vonage is expanding its presence in the US, UK, and Canada while planning service in Asia and Latin America. The company currently has 240,000 lines in service and is adding about 25,000 new lines per month. To solidify its base, Vonage is moving rapidly into wireless networking by forming partnerships with hardware vendors Linksys and Netgear. Vonage is also well positioned financially to take on any comers: investors have pumped over $200 million into the company's coffers in four rounds.

 Posted by Vonage on Tuesday, October 12 @ 22:20:15 UTC
 (4515 reads)
Read More: Top VoIP Companies

 VoIP Price War Is In Full Swing

Vonage In Print News

Fight Club

October 11, 2004

By Staff

Now that a price war is in full swing, rival VoIP providers Vonage and AT&T are trying to lure customers by offering more features. Videoconferencing is being developed for AT&T's "CallVantage," while Vonage is planning to use
MP3 playback technology for voice mail. Last month, both cut the monthly rate for unlimited calling plans by $5.

 Posted by Vonage on Tuesday, October 12 @ 22:18:07 UTC
 (1400 reads)
Read More: VoIP Price War Is In Full Swing

 Vonage® To Test Enhanced 9-1-1 For VOIP

Vonage Press ReleasesVonage®, Rhode Island E 9-1-1 And Intrado Test Enhanced   9-1-1 For VOIP

Edison, NJ, October 12, 2004
Vonage Holdings Corp., the leading provider of broadband phone service, the Rhode Island PSAP and Intrado Inc., North America’s leading provider of 9-1-1systems, will announce successful trials for broadband telephony emergency services calls.

 Posted by Vonage on Tuesday, October 12 @ 22:15:09 UTC
 (986 reads)
Read More: Vonage® To Test Enhanced 9-1-1 For VOIP

 Nena Creates Next-Generation E 9-1-1 Forum

Vonage Press ReleasesNena Creates Next-Generation E 9-1-1 Forum

Vonage® to Serve as a Charter Member and Participant

Edison, NJ, October 12, 2004Vonage Holdings Corp., the leading provider of broadband phone service will join the National Emergency Number Association (NENA), the voice of 9-1-1, in announcing Vonage’s participation in the “Next Generation E 9-1-1” forum. This body, led by NENA will facilitate discussion on next generation technologies and services that serve as an exciting opportunity to improve our nation’s 9-1-1 system. Joining the NENA process, Vonage will serve as a charter member.

 Posted by Vonage on Tuesday, October 12 @ 22:11:22 UTC
 (1093 reads)
Read More: Nena Creates Next-Generation E 9-1-1 Forum

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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