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IP PBX for small business
On Sep 30, 2016 at 00:48:03

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Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.


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Vonage Reviews

 Net Phone Firm Vonage Was Favorite Of Venture Investors

Vonage In Print News

Vonage Was Favorite Of Venture Investors
Net-Phone Firm Got Most Funds In N.J. In '04

January 24, 2005

By Beth Fitzgerald

Edison-based Vonage, the nation's leading supplier of Internet phone service to consumers, raised more than $100 million in venture capital last year, more than any other New Jersey company.

Vonage, which has more than 300,000 subscribers and is adding both customers and employees, took the lead among New Jersey technology firms that seek venture capital to turn their ideas into products and services.

 Posted by vonage on Monday, January 24 @ 21:13:06 UTC
 (981 reads)
Read More: Net Phone Firm Vonage Was Favorite Of Venture Investors

 Vonage VoIP Is Emerging As A Land-Line Alternative

Vonage In Print News

Despite Early Glitches, Internet Telephone Technology Is Emerging As A Land-Line Alternative

January 24, 2005

By Kathryn Balint

You might have heard of an emerging telephone technology that transmits calls over the Internet instead of traditional phone networks.

The technology, known as voice-over-Internet protocol, or VoIP, allows callers to save money on their long-distance bills.

Some VoIP services have reached the point where the sound quality is indistinguishable from those made on a plain old, circuit-switched telephone line.

But others, especially those that send telephone calls over the public Internet alongside e-mail and Web traffic, generally aren't as reliable as traditional phone service. At times, calls won't go through, just like how e-mails get delayed or Web sites don't load fast enough.

 Posted by vonage on Monday, January 24 @ 20:50:01 UTC
 (1125 reads)
Read More: Vonage VoIP Is Emerging As A Land-Line Alternative

 Internet Telephony Company Vonage Opens In The UK

Vonage In Print News

Vonage Jumps The Atlantic

January 24, 2005

By Ed Oswald

Internet telephony company Vonage announced Monday that its service is now available to customers in the United Kingdom. The residential plan will run 9.99 pounds per month, and the small business plan 18.99 pounds. Customers will also be able to select a virtual United States, Canadian, or Mexico City phone number for an extra 2.99 pounds.

 Posted by vonage on Monday, January 24 @ 20:36:59 UTC
 (903 reads)
Read More: Internet Telephony Company Vonage Opens In The UK

 VoIP Provider Vonage Raised $145 Million In Venture Capital In 2004

Vonage In Print News

Venture Capital Reports: Investing On The Rise Again

January 24, 2005

By Staff

After years of declining investments, venture capital (VC) firms have begun pumping money into start-up high-technology companies, according to different surveys.

The MoneyTree Survey, released Monday, reported that nearly $21 billion was invested in start-up and emerging companies in 2004. The survey was prepared by the PricewaterhouseCoopers accounting firm, Thomson Venture Economics, and the National Venture Capital Association.

VC investments had declined to the $18.9 billion invested in 2003, according to the MoneyTree survey, which noted that 2004 was the first increase in VC investing since 2000--the year the telecommunications and high-technology bubble began deflating.

 Posted by vonage on Monday, January 24 @ 20:09:02 UTC
 (877 reads)
Read More: VoIP Provider Vonage Raised $145 Million In Venture Capital In 2004

 Vonage VoIP Availablity

Vonage In Print News

VoIP Availablity

January 23, 2005

By Michael Levensohn

In October, Vince Copello of Warwick canceled his phone service and DSL, and pulled the plug on his satellite television feed. Now he has more channels than he can count streaming into his high-definition living room TV.
He has high-speed Internet access that's three times as fast as his old DSL. And he has a phone plan that gives him unlimited long-distance calls.

For all this, he's spending $40 less each month than he used to.

"You know when you're retired, you have to watch your money," Copello says.

In October, Copello and his wife, Sandy, signed up for Cablevision Communication's "triple play" – digital TV, broadband Internet and Internet-based phone service – with an introductory price of about $90 a month, guaranteed for a year.

 Posted by vonage on Monday, January 24 @ 18:30:33 UTC
 (1299 reads)
Read More: Vonage VoIP Availablity


Vonage Press Releases


Vonage Hires Kerry Ritz as Managing Director of Vonage UK

Edison, NJ, January 24, 2005 - Vonage Holdings Corp., the leading provider of broadband phone service, today announced the local availability of its service to residents in the United Kingdom. Launched on January 6, 2005, UK residents can now access Vonage products through the website

High-speed Internet subscribers living and working in the United Kingdom can now take advantage of Vonage's broadband phone service offering free unlimited local and long distance calling. Each plan includes the most popular features like call waiting, call forwarding and voicemail for one low, flat monthly rate. UK residents can choose telephone numbers within London and the surrounding area. UK subscribers will also have access to International Virtual Phone Numbers with US, Canadian and Mexico City area codes for £2.99/month per number. Virtual Phone Numbers are additional phone numbers that ring to the same primary Vonage phone line.

 Posted by vonage on Monday, January 24 @ 10:41:04 UTC
 (955 reads)

 Growing Pains Of VoIP: Managing Customer Care

Vonage In Print News

The Growing Pains Of VoIP: Managing Customer Care

January 21, 2005

By Michelle L. Hankins

With the emergence of VoIP, several customer care challenges must be addressed if service rollout is to be successful. Today there is no common way in which providers are offering VoIP. Instead, as these providers roll out VoIP services, they are doing so with different products, different marketing messages and different OSS in the background. What exists in the back office ultimately affects the customer service representatives and the quality of customer care, says Yaron Raps, VoIP practice lead at Business Edge.

"You have to involve customer care from day one," Raps advises. From the moment a provider thinks about rolling out VoIP services, it should be considering how customer care fits into the equation. He has witnessed big carriers leaving customer care to the last minute and paying the price. "They're almost on the way out the door and they say, 'We have to involve customer care.' That's a disaster," he says.

VoIP more closely follows the Dell model of self-service. A customer who wants VoIP must get a telephone adapter, which is subsidized or highly rebated in a retail scenario. To obtain this adapter, the customer can self-order via the Web, receive the necessary equipment within days from a provider and then begin using the new connection. "It is a self-service product," says AT&T's Catherine Bagin, vice president of marketing and product for CallVantage.

 Posted by vonage on Monday, January 24 @ 00:00:00 UTC
 (1088 reads)
Read More: Growing Pains Of VoIP: Managing Customer Care

 New York’s Broadband Gaps

Vonage In Print News

New York’s Broadband Gaps

January 21, 2005

By Laura Forlano

In seven neighborhoods in New York City, businesses still can’t get high-speed Internet access (known as broadband) at prices they can afford according to a new reportby the Center for an Urban Future. These neighborhoods include Long Island City, Williamsburg, Hunts Point, Red Hook, Sunset Park, DUMBO, the Brooklyn Navy Yard and several other commercial areas.

“It is unacceptable that in huge areas of the city, in some of the fastest growing business sectors, small businesses have to choose between dial-up access and broadband that costs $1000 a month or more,” said City Councilmember Gale Brewer, the head of the Technology in Government Committee, who is leading the council’s investigation of this issue. “There has been a market failure in providing affordable broadband access – a failure that is hobbling the economic growth of businesses outside of Manhattan.”

The “broadband gap” is a problem because the high-speed, “always-on” Internet is critical for New York’s economic competitiveness since the neighborhoods affected are the areas with the greatest potential for growth in industries such as health services, the arts, film and music production, air transportation and food production, which typically locate their offices outside of Manhattan’s central business districts.

Broadband refers to the high-speed Internet delivered in a variety of ways -- over copper wires by the telecommunications company (called a “digital subscriber line” or DSL), cables by the TV company, a T-1 line, fiber optics or wireless. The benefits of broadband include the ability to use much cheaper (sometimes even free) telecommunications services provided by companies such as Vonage, Lingo and Skype, which only work with a high-speed Internet connection. These companies allow you to make phone calls over your Internet connection for a fraction of the cost charged by Verizon. Tech-savvy businesses and non-profit organizations have already started using these alternative services for all of their telecommunications needs in order to save money.

 Posted by vonage on Sunday, January 23 @ 00:00:00 UTC
 (2168 reads)
Read More: New York’s Broadband Gaps

 Vonage VoIP Phone Service Gains Ground

Vonage In Print News

Phone Service Via Internet Gains Ground; As Competition Grows And Technology Improves, More Consumers Are Considering Bargain-Priced VoIP

January 20, 2005

By Mike Himowitz

Suddenly, everyone wants to be your Internet telephone provider.

Once the province of startups catering to adventurous geeks, Internet telephone service is drawing cable giants, long-distance providers and even regular phone companies into the battle for your communications dollar.

Just this month, Comcast said it would offer telephone service to all of its 21 million cable customers by the middle of next year. Over five years it hopes to snag 8 million of them, which is pretty ambitious considering that only 1 million Americans talk over the Internet today.

Comcast will also have to compete with AT&T, Verizon and a host of smaller outfits with names such as Vonage, Packet8, Primus, VoicePulse and VoiceGlo.

 Posted by vonage on Saturday, January 22 @ 00:00:00 UTC
 (1451 reads)
Read More: Vonage VoIP Phone Service Gains Ground

 FCC Chairman Powell is calling it quits today.

Vonage In Print NewsVonage writes "From the Wall Street Journal


After Michael Powell
January 21, 2005; Page A8

The bad news is that we are told that Michael Powell, one of Washington's better bureaucrats, is calling it quits today after four years at the helm of the Federal Communications Commission. You read it here first. The good news is that his exit affords the Bush Administration an opportunity to re-evaluate its stepchild treatment of telecom policy.

Given the media coverage, you might think Mr. Powell's tenure has been about little more than Janet Jackson's wardrobe malfunctions and Howard Stern's potty mouth. In fact, Mr. Powell has spent the past four years focused on much more substantive matters regarding the government's role in overseeing a telecommunications sector that has never been more dynamic.


 Posted by vonage on Friday, January 21 @ 18:36:37 UTC
 (1412 reads)
Read More: FCC Chairman Powell is calling it quits today.

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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