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 Vonage Launches Marketing Push With UK Director of Marketing Appointment

Vonage Press Releases

London, 9 May 2005 – Vonage, the broadband telephone company, today announced the appointment of Vincent Potier as Director of Marketing of Vonage UK – a subsidiary of Vonage Holdings Corp. As Director of Marketing, Vincent will be responsible for raising awareness of the Vonage brand and maximising consumer understanding of broadband telephony.

Vincent has 15 years experience in the global consumer marketing arena having held senior marketing and business development posts at R.J.Reynolds International, Lycos, Vizzavi France and Universal Mobile. Vincent joins Vonage UK from Universal Mobile, where he was responsible for developing and implementing the international Mobile Virtual Network Operator (MVNO) strategy. Prior to this, he successfully developed and pre-launched the Vodafone Live! mobile services portal.

 Posted by vonage on Monday, May 09 @ 00:00:00 EDT
 (2083 reads)
Read More: Vonage Launches Marketing Push With UK Director of Marketing Appointment

 Vonage Adds $200M To The VoIP Market Leaders War Chest

Vonage In Print News

Vonage Raises $200 Million

May 6, 2005

By Staff

Vonage Holdings Corp. said it raised $200 million in a late-stage round of venture capital, an investment that gives the company some ammunition in its bid to lead the market for voice-over-Internet telephone services.

Vonage , based in Edison, N.J., has now raised more than $400 million in funding. Boston venture-capital firm Bain Capital Inc. led the current round, which will help the pure-play VOIP provider to expand further in the U.S.

While Vonage has established itself as one of the largest players in the market, it faces stiff competition from big carriers and cable operators hoping to stake their own claims.

 Posted by Vonage on Sunday, May 08 @ 00:40:00 EDT
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Read More: Vonage Adds $200M To The VoIP Market Leaders War Chest

 Vonage E911 For VoIP Users Is Moving Forward

Vonage In Print News

911 Help May Be On Way For VoIP Users

May 6, 2005

By Paul Davidson

A big shortcoming of most Internet-based phone services — the lack of full-featured 911 service — is expected to be remedied this year as providers, regulators and local phone companies quickly coalesce to resolve the growing public-safety hazard.

Federal Communications Commission Chairman Kevin Martin is recommending that Net-based phone companies be required to offer the full-featured service, called Enhanced 911, or E-911, by fall, three FCC officials told USA TODAY.

Commissioners are expected to approve the proposals later this month.

At the same time, after a two-year stalemate, the regional Bells are agreeing to provide Internet phone companies access to their E-911 systems to help them offer the emergency service.

The flurry of activity comes amid cries for action by Congress after several high-profile incidents in which customers of the so-called Voice-over-Internet-Protocol services could not reach 911 operators. As a result, several states are suing, or considering suing, the No. 1 VoIP provider, Vonage.

Low-priced VoIP services allow voice calls to travel over broadband lines. About 1.5 million VoIP customers get their service from cable companies that provide E-911, research firm IDC says.

 Posted by Vonage on Sunday, May 08 @ 00:20:00 EDT
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Read More: Vonage E911 For VoIP Users Is Moving Forward

 Vonage To Inject $200M Into VoIP Market

Vonage In Print News

Vonage Raises $200M In Bid To Capture VOIP Market

May 5, 2005

By Erica Davis

EDISON, N.J. -- Vonage Holdings Corp. said Thursday it has raised $200 million in a late-stage round of venture capital, a gutsy investment that gives the company some serious ammo in its bid to lead the market for voice-over-Internet telephone services.

The Series E round, the largest venture capital investment this year, makes Vonage one of the most heavily venture-backed companies around. Edison, N.J.-based Vonage has now raised more than $400 million in funding, and the latest capital infusion comes just nine months after the company raised $105 million in its Series D round, led by Menlo Park, Calif.-based firm New Enterprise Associates.

This time Boston venture capital firm Bain Capital Inc. joined Vonage 's group of investors, leading the round from its $250 million venture capital fund. Existing investors New Enterprise Associates, 3i Corp., Meritech Capital Partners and Institutional Venture Partners also participated.

 Posted by Vonage on Sunday, May 08 @ 00:00:00 EDT
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Read More: Vonage To Inject $200M Into VoIP Market

 Vonage Raising $200M In Private Securities

Vonage In Print News

Vonage Holdings Corp., The Internet Telephone Company, Will Raise $200 Million In Funding Through A Private Sale Of Securities

May 5, 2005

By Staff

WASHINGTON (Reuters) - Vonage Holdings Corp., the Internet telephone company, will raise $200 million in funding through a private sale of securities, according to a filing with U.S. market regulators.

Vonage, which has about 500,000 Internet telephone lines, will sell the convertible securities to 22 investors, the U.S. Securities and Exchange Commission filing said.

The sale brings the total venture capital raised by privately-held Vonage to $408 million. In March, Vonage said it had about $100 million on hand. By renting network resources, Vonage has kept its capital costs low, spending much of its free cash flow on marketing to attract new users.

The company declined to comment on the filing.

 Posted by Vonage on Saturday, May 07 @ 00:30:00 EDT
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 Vonage Files With SEC; Analysts Speculate IPO In 2005

Vonage In Print News

The VoIP Provider Files With The SEC For A Private Sale Of Securities

May 5, 2005

By Katie Fehnrenbacher and Reuters

Vonage will raise $200 million by privately selling securities to 22 investors, according to a filing with the U.S. Securities and Exchange Commission.

The recent funds will bring Vonage’s total funding to $408 million and help the company continue to add customers to its 600,000-subscriber base.

The Internet phone company is the largest independent VoIP provider, and has been adding subscribers at a heated rate.

With less resources than giants in the cable and telecommunications industries, the company has been beating out companies like Comcast and Verizon to offer VoIP services.

Because Vonage doesn’t own networks and rents access, capital costs are low, and the company can spend heavily on marketing. Vonage spends anywhere from $150 to $200 in marketing costs to acquire each customer, bringing the current total cash to create the brand to $120 million.

The company has also been investing in enabling access to emergency services and has recently begun to make deals with RBOCs like Verizon and Bell South. Vonage says it intends to spend $10 million to get emergency service access up and running, along with $1 million per month to keep the services operating.

 Posted by Vonage on Saturday, May 07 @ 00:00:00 EDT
 (1136 reads)
Read More: Vonage Files With SEC; Analysts Speculate IPO In 2005

 Vonage Signs With Verizon For VoIP E 911

Vonage In Print News

Vonage Contracts Verizon For E9-1-1 Service

May 4, 2005

By Staff

Verizon is the first ILEC to work closely with any nomadic VoIP service to ensure emergency calling keeps pace with VoIP technology.

“Verizon is a responsible steward of the E9-1-1 public trust, through their foresight Vonage is able to implement an E9-1-1 solution that will serve all customers,” said Jeffrey A. Citron, Vonage’s CEO. “Unlike other ILECs, Verizon has not recommended Vonage use a CLEC for call delivery, as they recognize the significant limitations of this solution, as it does not accommodate for mobile customers or VoIP users on non-local phone numbers. It is important that all Vonage customers can use this solution, those with native phone numbers and those who chose phone numbers from other areas.”

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 Posted by Vonage on Friday, May 06 @ 23:24:41 EDT
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Read More: Vonage Signs With Verizon For VoIP E 911

 Vonage Calls To Verizon's 911 Will Cost $10 Million

Vonage In Print News

Vonage Calls Verizon's 911

May 5, 2005

By Rhonda Ascierto

Vonage said it plans to spend more than $10m by the end of the year to set up a 911 service for its New York City-based VoIP users using Verizon's wireless and wireline E 911 network. Vonage will pay at least $1m per month for the service on an ongoing basis, the company said.

And a similar deal with Qwest Communications International Inc is likely within the next several weeks, Vonage told ComputerWire.

The agreements reveal Vonage's mettle in becoming a primary phone service for its VoIP users, amid growing VoIP competition from networks, including Verizon, and other companies.

Under the deal, when a Vonage customer calls 911 within Verizon's territory, emergency services staff will receive the caller's physical location and callback number, similar to the way landline and mobile calls are handled.

Historically, this information for VoIP callers was not sent to 911 services. When Vonage customers opted in for its existing 911 service, their calls were not always routed to appropriate emergency personnel.

The deal means Vonage can offer customers a more comparable service to traditional phone services than before. It also will help mitigate bad press surrounding two lawsuits slapped on Vonage in recent weeks by two US state attorney generals that accuse it of "misleading customers" about the limits of its existing 911 service. The suits were spurred by troubling reports of some Vonage user's 911 calls being sent to call centers or voicemail.

 Posted by Vonage on Friday, May 06 @ 01:29:49 EDT
 (1540 reads)
Read More: Vonage Calls To Verizon's 911 Will Cost $10 Million

 Vonage VoIP Phones Arrive At Home

Vonage In Print News

Internet Phones Arrive At Home (And Some Need No Computer)

May 5, 2005

By Daniel Terdiman

A few years ago, a buzz began spreading about Internet telephony, a technology allowing telephone conversations to be made across the Internet rather than exclusively over regular phone lines.

Such calls, made at little or no expense to the caller, were portrayed as a threat to the established phone companies. But the vision exceeded the actual experience, which early users likened to listening through mud.

More recently, Internet phone technology - also known as voice over Internet protocol, or VoIP - made inroads into businesses using heavy-duty equipment from companies like Cisco.

Now, thanks to providers like Vonage and others, it has found its way into the home. The service is sometimes choppy, but costs are low and quality is satisfactory for routine calls. Moreover, Internet protocol lends itself to inexpensive videoconferencing as well, useful for informal video chats between friends or business associates.

For those with high-speed connections, Internet calling and videoconferencing are finally taking off. And as their use grows, so does the selection of tools. The latest Apple operating system, released last week, incorporates improved tools for online video chatting. And this week a new offering from Motorola, the Ojo, offers Internet picture-phone ability without a computer.

 Posted by Vonage on Friday, May 06 @ 00:55:00 EDT
 (1452 reads)
Read More: Vonage VoIP Phones Arrive At Home

 Vonage Commits $10M In E911 Infrastructure

Vonage In Print News

Vonage’s $10-Million 911 Plan

May 4, 2005

By Katie Fehrenbacher

Vonage will spend $10 million to start providing 911-style services for its customers, partly by using Verizon’s infrastructure to connect callers with emergency dispatchers, the VoIP provider announced Wednesday.

The investment is Vonage’s first substantial attempt to close the company’s emergency calling gap. The cash is a relatively low price to address a shortcoming that has become a publicity nightmare for the company, which has spent tens of millions of dollars to market VoIP service.

Vonage calls the investment a major undertaking, describing the plan as “the first domino to fall” in a plan to offer emergency services nationwide. Vonage and Verizon will implement the system over the next six months.

For now, the Verizon contract includes emergency service access in Verizon’s footprint. A Vonage call will be routed over the Verizon network to connect to the Public Safety Answering Point, or PSAP. The 911 operator is then able

The $10 million includes plans with three other regional bell operating companies, or RBOCs, but covers only the service and operational costs. Vonage has been criticized for not figuring out ways to work with the network owners to collaborate on emergency services.

Because Vonage, along with the majority of startup VoIP providers, doesn’t own the network over which it runs services, companies like Verizon want to charge when companies piggyback onto their networks.

But $10 million is a relatively easy figure for the company to swallow. Vonage CEO Jeffrey Citron has said that the company spends between $150 to $200 in marketing costs per customer. With over 600,000 customers, that’s up to $120 million in branding to secure its subscribers.

Now that Verizon has decided on an appropriate price point to loan VoIP companies network use, the other carriers might follow suit. Vonage says the company is in talks with SBC over a similar plan.

 Posted by Vonage on Thursday, May 05 @ 00:45:00 EDT
 (1276 reads)
Read More: Vonage Commits $10M In E911 Infrastructure

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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