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 Vonage brings broadband telephone service to UK homes and small businesses with

Vonage Press Releases

Vonage signs up Staples to create new retail category in 136 UK stores 120+ dialling codes already available in the UK
Bundled pricing and simplified rates for UK customers


London, 20 May, 2005 – Vonage, the broadband telephone company, today announced its official UK roll-out. The company, which has been in a test phase in the UK since January this year, is now announcing its first national retail supplier and online advertising activity. Vonage’s telephone adapter will be initially available in 136 Staples stores across the UK, with further expansion and additional high-street retailers coming on board throughout 2005. The company is also embarking on an aggressive advertising campaign, which will target broadband users initially through online media.


 Posted by vonage on Friday, May 20 @ 00:00:00 UTC
 (1191 reads)
Read More: Vonage brings broadband telephone service to UK homes and small businesses with

 Vonage Includes Puerto Rico In Free Calling Plans

Vonage In Print News

Vonage Rolls Out Free Calling To Puerto Rico

May 18, 2005

By Staff

EDISON, USA: Vonage, one of the leading providers of broadband phone service, on Monday announced it is expanding its calling packages to include all calls to Puerto Rico.

All Vonage customers, regardless of calling plan, can now reach their friends and family in Puerto Rico free of charge.

"For several months, consumers have been requesting the ability to have calls to Puerto Rico included in Vonage's calling plans so that they can save money and take advantage of Vonage's cost-saving, full featured broadband telephony service," said Jeffrey A. Citron, chairman & CEO of Vonage.

 Posted by vonage on Thursday, May 19 @ 16:54:11 UTC
 (1146 reads)
Read More: Vonage Includes Puerto Rico In Free Calling Plans

 Vonage® Agrees With SBC And Bellsouth To Purchase Nomadic VoIP E9-1-1 Service

Vonage Press Releases

Three of the Four Baby Bells Now Offer Nomadic 9-1-1 Capabilities to VoIP Companies To Deploy NENA’s Proposed I2 Technical Standard


Edison, NJ, May 19, 2005 – Vonage, the leading provider of broadband phone service, today announced they have agreed to purchase access to elements of the wireless and wireline Enhanced 9-1-1 network to offer its customers E9-1-1 service from SBC and BellSouth. As a result of successful negotiations, ongoing since April, between the companies, Vonage will able to deliver both caller’s location and call back number to emergency services personnel for 9-1-1 calls placed throughout three of the four major RBOC territories before the end of the year. The ongoing negotiations with SBC and BellSouth have followed the spirit of the FCC’s goal to forge commercial agreements, outside of a regulatory mandate, to bridge the VoIP-E9-1-1 gap as quickly as possible. This is the first time the ILECs have worked closely with any nomadic VoIP service to ensure emergency calling keeps pace with VoIP technology.

“SBC and BellSouth have really come a long way over just a few short weeks – we now have a good faith agreement to get this done in the marketplace so all of our customers can get E9-1-1, regardless of what number they’re calling from and where. As good corporate citizens and stewards of the E9-1-1 public trust, SBC and BellSouth have agreed to implement an E9-1-1 solution that will serve all customers including those who are mobile and those users on non-local phone numbers,” said Jeffrey A. Citron, Vonage’s CEO. “Fortunately, we have all settled, in principle, to unbundle wireless E9-1-1 elements so VoIP providers like us can implement NENA’s new I2 standard, instead of being restricted to a CLEC for call delivery.”

Providing the means by which broadband phone companies like Vonage can offer E9-1-1 is a major accomplishment and Vonage commends Mr. Whitacre and Mr. Ackerman for their commitment to this project. Three of the four Baby Bells have shown great leadership by working with new technologies to ensure that Internet-based communications services can interoperate with Public Safety Answering Points. Before the end of the year, Vonage will offer a true E9-1-1 solution on par with traditional telephone service, to the majority of its customers, regardless of the phone number they’ve chosen to use.


 Posted by vonage on Thursday, May 19 @ 12:17:00 UTC
 (1357 reads)
Read More: Vonage® Agrees With SBC And Bellsouth To Purchase Nomadic VoIP E9-1-1 Service

 Vonage Canada Sponsors The Toronto Molson Indy and Distillery Jazz Festival

Vonage Press Releases

Mississauga, ON, May 18, 2005 – Vonage Canada, the country’s leading provider of Internet telephone service, today announced its sponsorship of two of Canada’s most anticipated summer events, the Molson Indy Toronto and the Distillery Jazz Festival in Toronto. As part of its strategy to aggressively market Voice Over Internet Protocol (VoIP) to Canadians, Vonage chose to make these two popular events its first sponsorships in Canada.

“The Distillery Jazz Festival and the Molson Indy attract outstanding audiences of diverse and tech-savvy Canadians,” said Joe Parent, vice president of marketing and business development for Vonage Canada. ”Our goal is to make VoIP synonymous with Vonage just as speed and excitement are associated with the Molson Indy and cool rhythms and warm nights are with the Distillery Jazz Festival. With these sponsorships we will reach Canadians who are attracted to the innovative and budget-friendly Internet telephone service that Vonage has pioneered.”

 Posted by vonage on Wednesday, May 18 @ 17:52:05 UTC
 (1714 reads)
Read More: Vonage Canada Sponsors The Toronto Molson Indy and Distillery Jazz Festival

 VoIP: End Of The Line For Phone Bills

Vonage In Print News

Special Report: End Of The Line For Phone Bills?

May 16, 2005

By Paul Durman

More and more people are hooking up to internet telephony, enabling them to make calls for next to nothing.

DIETRA BREEDON, an American living in London, likes to phone her mother in Newport, Virginia, a couple of times a day.

They can speak across the Atlantic as often or as long as they want, but since Breedon starting using a firm called Vonage, the cost will never be more than a monthly fee of £2.99.

“It helps the bank account,” she said. “My father’s happy and my husband’s happy.”

When The Sunday Times called Breedon on her London number last week, she was in South Africa, accompanying her husband on a business trip. But the call to her Mayfair home found her instantly, rerouted to a mobile phone thousands of miles away.

“You just called me on a British number and I’m in South Africa,” said Breedon. “How cool is that?”

Welcome to the wonders of internet telephony, or voice over internet protocol (VoIP) in industry jargon. Proponents claim it offers a tantalising mix of greatly reduced bills and sophisticated new services.

It could also mean the end of the traditional phone bill. If VoIP takes off, paying per-minute charges for individual calls will soon become a thing of the past. At most, customers will pay a monthly service charge — and with some providers even that will disappear.

 Posted by vonage on Monday, May 16 @ 22:13:20 UTC
 (1495 reads)
Read More: VoIP: End Of The Line For Phone Bills

 Vonage Testing Mobile VoIP Service Routers

Vonage In Print News

VoIP Firm Vonage Testing Routers For Mobile Service

May 13, 2005

By Ben Charny

The ongoing customer trials involve a new Linksys Wi-Fi router that Vonage could market along with its calling plans, according to an e-mail sent to customers and seen by CNET News.com. Vonage has in the past acknowledged that its customers are also testing a handset equipped with a Wi-Fi antenna and radio.

With the special router and handset, individual customers would be free to roam about their home or office, untethered from a modem or phone jack and without a connection to a laptop or desktop computer. Vonage could also market the routers to hot spot providers such as Boingo Wireless for installation in airports, coffeehouses and other such locations where wireless hubs have slowly begun to appear.

 Posted by vonage on Monday, May 16 @ 16:35:00 UTC
 (10798 reads)
Read More: Vonage Testing Mobile VoIP Service Routers

 Colin Doyle Named Vonage MVP In NLL Championship

Vonage In Print News

Toronto Wins Edge NLL Championship Game, 19-13

May 14, 2005

By Staff

In front of an NLL record crowd of 19,432 fans at the Air Canada Centre and a national television audience on NBC in the United States and The Score in Canada, the Toronto Rock captured their fifth NLL Champion's Cup after defeating the Arizona Sting, 19-13. Colin Doyle was named Vonage Most Valuable Player, lead the Rock offense with five goals and three assists.

 Posted by vonage on Monday, May 16 @ 16:18:24 UTC
 (1389 reads)
Read More: Colin Doyle Named Vonage MVP In NLL Championship

 Vonage(R) Rolls Out Free Calling to Puerto Rico

Vonage Press Releases

EDISON, N.J., May 16 /PRNewswire/ -- Vonage, the leading provider of broadband phone service, today announced it is expanding its calling packages to include all calls to Puerto Rico. All Vonage customers, regardless of calling plan, can now reach their friends and family in Puerto Rico free of charge.

"For several months, consumers have been requesting the ability to have calls to Puerto Rico included in Vonage's calling plans so that they can save money and take advantage of Vonage's cost-saving, full featured broadband telephony service," said Jeffrey A. Citron, chairman & CEO of Vonage. "By including Puerto Rico we are now opening up more savings to current and future customers, making Vonage attractive for a broader market than we serve today."


 Posted by vonage on Monday, May 16 @ 10:12:55 UTC
 (1183 reads)
Read More: Vonage(R) Rolls Out Free Calling to Puerto Rico

 VoIP 911 Help May Be On The Way

Vonage In Print News

911 Help May Be On Way For VoIP Users

May 12, 2005

By Staff

A big shortcoming of most Internet-based phone services - the lack of full-featured 911 service - is expected to be remedied this year as providers, regulators and local phone companies quickly coalesce to resolve the growing public-safety hazard.

Federal Communications Commission Chairman Kevin Martin is recommending that Net-based phone companies be required to offer the full-featured service, called Enhanced 911, or E-911, by fall, say three FCC commissioners.

Commissioners are expected to approve the proposals later this month.

At the same time, after a two-year stalemate, the regional Bells are agreeing to provide Internet phone companies access to their E-911 systems to help them offer the emergency service.

The flurry of activity comes amid cries for action by Congress after several high-profile incidents in which customers of the so-called Voice-over-Internet-Protocol services could not reach 911 operators. As a result, several states are suing, or considering suing, the No. 1 VoIP provider, Vonage.

Low-priced VoIP services allow voice calls to travel over broadband lines. About 1.5 million VoIP customers get their service from cable companies that provide E-911, research firm IDC says. But another 1.5 million use smaller providers such as Vonage. They typically offer a bare-bones 911 service that doesn't show operators a caller's number or address, wasting precious seconds in an emergency. Also, calls often aren't answered promptly because they ring on administrative lines in the dispatch center rather than on emergency lines.

The problem is that the Bells, such as Verizon and SBC, control the E-911 systems that contain the numbers and addresses and route the calls.

Vonage says the phone companies had been unwilling to share those systems in a way that would accommodate all of their subscribers.

 Posted by Vonage on Saturday, May 14 @ 00:00:00 UTC
 (1176 reads)
Read More: VoIP 911 Help May Be On The Way

 Vonage: SBC VoIP 911 Deal Is Half-Baked

Vonage In Print News

Telecom: SBC, Vonage Feud Over 911 Service Offerings

May 11, 2005

By Chloe Albanesius

SBC Communications on Wednesday unveiled an enhanced 911 service for Internet telephony customers, an offering voice-over-Internet protocol (VoIP) provider Vonage immediately characterized as half-baked.

Vonage requires its customers to request activation of its 911 service, and in some cases, directs those customers with activated 911 who call for help to unmanned emergency facilities. This policy has spelled disaster in several states when customers in distress were either met with a recorded message saying their phone did not provide 911 services or were directed to the voice mail of local police administrative offices.

SBC's service would provide VoIP providers with access to its E911 database, so VoIP customers could reach a live operator when dialing 911. Vonage contends that SBC's offering would be useless for the 40 percent of its customers who travel with their VoIP service or who do not have a non-local phone number.

"SBC offered a fixed solution, which would only work for local phone numbers," said Brooke Schulz, vice president of communications at Vonage. "The problem is that the 911 network in this country ... only knows and understands local phone numbers."

 Posted by vonage on Friday, May 13 @ 00:30:00 UTC
 (1885 reads)
Read More: Vonage: SBC VoIP 911 Deal Is Half-Baked

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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