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Vonage kmil,
As I said before in this thread), and have said in previous discussions
kmil,
As I said before in this thread), and have said in previous discussions (I don't expect you to have read everything), this really is nothing new at all. It's the "new code" problem, and it has always existed. The system for distributing and implementing the codes is only as good as its weakest link: human nature , and that's really hard to change.
I've been dealing with the new code problem since the days when there was one Big Bell System, and the problem wasn't any better. I could tell you dozens of war stories just like the two discussed in this thread, but my favorite was the situation that existed for several years, even after complaints (which kept being ignored). Customers with 800 numbers in South Carolina could not receive calls from folks just east of NYC. The reason: the folks running the Hempstead, NY toll switch had decided to route the calls to Charleston - WV, not SC.
Would you please share the NPA-NXX (first six digits) of your phone number and the number of someone who has had trouble calling you. I'd like to see what's in www.localcallingguide.com .
All it SHOULD take to get your problem fixed is for someone who cannot call you to call their local telephone repair and say, "I can't call [your number] from my phone, please fix it." What is REALLY important is to NOT SAY ANYTHING MORE THAN THAT. Don't say "Vonage." Don't say "VoIP". If they want more information, then the ONLY thing you should tell them is "that's a number in <town>, <state>" and you need to give them the town and state listed for the number in www.localcallingguide.com - not any other town or state.
/john
Read The Full Thread: Trouble receiving some local calls, Call cannot be completed
• We've had Vonage for about 4 months. No outgoing call issues except for occasional
• you can tell them to dial whole 11 digit and try. Because in each area code there
• Here is an interesting problem I ran into in Alabama. I am specifically referring
• I just have people outside my calling area to call me collect, I refuse the charges
• Hey galion,
Let's look into this local calling thing. As I've posted a number
• You have posted the wrong link, here it is again.
http://www.localcallingguide.com
• Thanks, roscopco. The problem was no space before the comma.
BTW, under both
• First I ever heard of that being against the law. I will have to do some research
• In the U.S., it's covered under 18 USC Chapter 63 § 1343, Fraud by wire, radio, or
• I looked up the Canadian reference and I didn't read what I am doing is illegal.
Criminal
jcovert posted "kmil,
As I said before in this thread), and have said in previous discussions" on 03/19/2007 |
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