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Hello, I think
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For wipe call
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Trafford Posted:
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diazou Posted:
Hello, It's
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? Thanks!
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Hi all We have
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Av8rix Posted:
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tplink Posted:
Im trying to add
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Vonage i know this is a long post and am real thankful if you can read thru it and see when



i know this is a long post and am real thankful if you can read thru it and see when my problems may lie

this started back in december when Vonage moved to their new offices and has just become worst this last 3 weeks

the audio on my phones goes in and out for 2-20+ seconds constantly during calls and a lot of time it just drops the line after it has faded out for over 20 seconds.

i have run the speed test here and the boston call test and they seam to come back good (posted below) does anyone see anything in these results to point to my problem. is it Vonage or my isp or setup

*****speed test here:

Download 3,631,320 bps
Upload 307,736 bps
QOS 79%
RTT 17 ms
MaxPause172 ms

Given your current Internet speeds, we estimate that your Internet connection can support a maximum of 4 simultaneous high quality Vonage® Voip connections

*****Boston call test
**me to boston:

Media Quality
MOS 3.7 / 5.0 (Best with G.711 is 4.4)

Degradation Sources Codec 0.57 44.6%
Latency 0.00 0.0%
Packet Discards 0.71 55.4%
Packet Loss 0.00 0.0%
Codec G.711 (PCM at 64kbps,20ms RTP payload,80kbps IP BW)
Round-Trip Latency 151 ms
Packet Discards 2.7%
Packet Loss 0.0%
Loss Periods
Min: 20 ms
Avg: 20 ms
Max: 40 ms
Random Loss

Jitter
Min: 0 ms
Avg: 8 ms
Max: 61 ms

Signaling Quality
Post-Dial Delay 94 ms
Call Setup Time 109 ms
Media Delay 250 ms

and boston to me:
Media Quality
MOS 4.1 / 5.0 (Best with G.711 is 4.4)

Degradation Sources
Codec 0.58 65.4%
Latency 0.00 0.0%
Packet Discards 0.30 34.6%
Packet Loss 0.00 0.0%

Codec G.711 (PCM at 64kbps,20ms RTP payload,80kbps IP BW)
Round-Trip Latency 151 ms
Packet Discards 1.8%
Packet Loss 0.0%
Loss Periods
Min: 20 ms
Avg: 20 ms
Max: 40 ms
Random Loss

Jitter
Min: 4 ms
Avg: 7 ms
Max: 43 ms

Signaling Quality
Post-Pickup Delay 133 ms
Call Setup Time 138 ms
Media Delay 165 ms


ok now for my setup

isp time warner cable houston texas

cable modem is toshiba pcx 1100u
(plugged into the wan port on my Vonage router)
RP31T2 (192.168.15.1 dhcp on-100 to 150 qos on)
(phone jack #2 feeds the house via a phone jack in the room with the routers... i was on phone jack #1 until vongage tried to fix other problem and they move me to #2 - could not connect to 979-399 exchange-)
port 1 goes to port 1 on my netgear router for wireless
port 2 goes to a netcam
port 3 goes to a printserver

on my netgear mr814 (192.168.15.2 dhcp off)
port 1 goes to port 1 of the RP31T2 (i saw other post on how to link them and this was the best way so i could see all my ip address and access both routers - plugging into the wan port would not let me see all the adresses)
port 2 -empty
port 3 - desktop pc that i only turn on about 1 hr a month
port 4 - linux destop pc that i only turn on about 1 hr every 6 months

my only thoughts are that the cable modem being a dosis 1.0 spec may be the problem

does any-one see problems with my test results or setup.... i have had almost no problems until Vonage moved in december.

misc extra info
i do most of my pc work via my wireless laptop but it is usually not on when these problems happen. there are 4 other wireless networks my laptop can see in my area but i am on channel 6 and all the others are on 1 or 11.

phones are 1 cordless 49 MHz panasonic so i know that 802.11 is not my problem or it would get interferance from the other wireless networks and 1 uniden 2.4 GHz base + 2 handsets

thank-you for reading thru this i know it is a lot but i wanted to give you all the info so we can solve this problem



Read The Full Thread:

The Voip Test show no problems but the audio goes in and out


I'm also having the same Problem with Audio Drops just like you described, I ran
I'm no expert but your problem lies with packet discards. The
**me to boston: Media Quality MOS 3.7 / 5.0 (Best with G.711 is 4.4) Degradation
The audio cuts out on a regular basis every 10 seconds or so for about 1.5 secs. This
it looks like it might be the 2.4 ghz phones we use since there are 4+ 802.11 networks
Regrading a-dhold problem, have you tried connecting your phone directly to
Good News Here. The audio dropout got so bad I couldn't use the phone. I called Tech

a-dhold posted "i know this is a long post and am real thankful if you can read thru it and see when" on 01/21/2006

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