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Vonage herman106, did you get your problem resolved? I also have the same problem that
herman106, did you get your problem resolved? I also have the same problem that just started yesterday. I spent an hour or so on the phone with tech support yesterday. Unfortunately I was travelling and trying to troubleshoot the problem while on the road away from my adapter. My wife was connected in a three-way conference call, she was located at home where the adapter was. In the end, we could never resolve the problem, and decided it was best to wait until I got home today to try to work with tech support again on the problem. Tech support made test calls using the Vonage network, and they went through fine, but when you (or they) try to call my number from an "outside" line you either get a busy signal, or a recorded message saying the number has been disconnected or is no longer in service. I can't even set it up to forward to my cell phone when someone tries to call. It's as if my home phone number is no longer in use.
Read The Full Thread: Make calls BUT unable to recieve
• As we speak I can make a call but cannot recieve a call. Any ideas what is up with that?
• Based on those results you should be good, with the exception of your QOS that is
• The inability to receive calls is an issue that you are going to have to get resolved
• Darrell thank you I always wondered exactly how the QOS was generated. :)
• The inability to receive calls is an issue that you are going to have to get resolved
• Last evening the issue seemed to have resolved itself. Today is worse than yesterday,
• OK, my problem has gotten niether better or worse. The last thing that tech support
• If Vonage is right, I would be calling the previous phone company and find out WTH
• Having formerly worked in tech support for Vonage I may be able to shed some light
jtolli posted "herman106, did you get your problem resolved? I also have the same problem that" on 03/27/2008 |
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