| Vonage I've been having the same problem. Cust service offered to replace it with a wired
|
| Vonage I tried to call him on his Vonage number and I hear ligne busy 01610 or something.
|
| Vonage I tried to call my number and I hear a small bip or kind of on the computer and then
|
| Vonage but I can't acces anymore to the call forwarding configuration...
if I click
|
| Vonage no worries, close out VT completely and then restart it, should now be back in the
|
| Vonage I did something that screwed everything up.
I disabled the forwarding call
|
| Vonage Whenever you start VT, 011username gets put in the simulring area. This way if
|
| Vonage sorry found it, but I am really out of the box...
so it seems correctly configured
|
| Vonage ok but what is simulring?
|
| Vonage sometimes there is a problem, your cell phone number might be listed as the number
|
| Vonage Ok I can call but if I want from my cell call my number it doesn't work it goes directly
|
| Vonage Hello,
Is there a way to remove / delete number(s) that have been entered into
|
| Vonage I've tried to search the fourms to find an easy answer to my problem, but no luck.
|
| Vonage I wouldn't be holding my breath on the international calling on Vonage Talk.
A
|
| Vonage so from what I read in the forum, Vonage do whatever they can to keep a client and
|
| Vonage no you can't make international calls on it, even to the free countries. Vonage
|
| Vonage the download is in progress so do you mean I would be abble to make my international
|
| Vonage Did you try the Vonage Talk? works just like the v-phone except the application
|
| Vonage I know about the softphone but I have then to add a 19$ plan and I have no interest
|
| Vonage I found this link for Vonage Talk for the Mac, not sure what version it is good for.
http://alpha
|
| Vonage There is also Vonage Talk, not sure if that is available for the Mac. It is a free
|
| Vonage Hi,
Here's my situation :
I am always on the go... So no cable internet connection
|
| Vonage Hi,
After reading up on the small business accounts (Plan 4) I noticed that a
|
| Vonage *99 sets the bandwidth saver to High with some adapters. There is no extra charge.
|
| Vonage What is the latest version of the PAP2 V2 firmware? Is there an update on the horizon?
|
| Vonage I have not posted any pics here before but basically you need to find a host site
|
| Vonage Your test results aren't wonderful, but they aren't bad either. First, are you
|
| Vonage I have the same question, hoping someone will answer to us..
|
| Vonage When you say you unplugged the Vonage box....Did you actually disconnect the
|
| Vonage Ive had vonage for about 3 years now.. And I just had an issue yesterday. The internet
|
| Vonage Then you didn't read the terms of service.
8.7 Disconnection Fee (Does
|
| Vonage 1. San Francisco
2. Speakeasy DSL: Home Select OneLink ADSL 6.0/768
3. 6.0/768
|
| Vonage My Vonage Account is one year old on Feb. 21, 2008. Yesterday, after 20 minutes
|
| Vonage I've been a using the Motorola VT1000 adapter for 3.5 years now and have been having
|
| Vonage Mundy,
Thanks for jumping in here. I am of the same opinion as you, so in the
|
| Vonage let's take a crack at this. My previous experience with comcast is that if you get
|
| Vonage Yeah, the only way to get the rebates that comes with this package is to sign up for
|
| Vonage the WRTP54G is a pretty poor router. I know, I have one, and I put a much better router
|
| Vonage Do you have DSL on your Verizon line?
|
| Vonage I have a problem. I got Vonage service on Jan 11th and have been waiting for the number
|
| Vonage run the speed test and post all the information that it shows, choose text file.
50
|
| Vonage Sorry about no info
ok here goes.. running basic config..
INTERNET(50MB
|
| Vonage More Info - what router (brand - model number)?
What is your configuration (cable
|
| Vonage I have no clue what to do now..
I have tried just about everything.. I currently
|
| Vonage You're quite correct, it's messy. And the best advice is to add a simple switch
|
| Vonage Hey everybody, I'm looking for some serious tech help here:
Prior to getting
|
| Vonage Been using Voange for 7 weeks.
Couldn't be happier with my results !
I
|
| Vonage That is good news.
|
| Vonage first off Kriss, welcome to the forum.
2nd, you will probably want to post
|
| Vonage yes, these are great and encouraging reviews. we need to hear more of these around
|
| Vonage I don't know, maybe it's because I just bought 2000 shares of VG stock, and now they
|
| Vonage Well, if you read the guide, it points out several times that the best solution
|
| Vonage the office I work in has a call center in it. from my past experiences, corporations
|
| Vonage Oh so true!
I have had Vonage for about 9 months. Various problems in the beginning
|
| Vonage is there a contract with vonage when you buy this item? that would be my guess
edit:
|
| Vonage wow, I have never seen suggestions to an average home user for such a messy configuration.
|
| Vonage I always thought d-link was pretty poor quality, and bad with reliability, but
|
| Vonage am having problems with my brother laserjet fax 4100, i cant send any faxes, it
|
| Vonage It will be a firmware upgrade. It is being tested currently and should be pushed
|
| Vonage I have had Vonage for about 6 months. When I first got it, it was horrible, but it
|
| Vonage No we had no problems before Vonage. I will have to fool around with the setup tomorrow.
|
| Vonage Once you lose internet connectivity, you will also lose your phone connection
|
| Vonage Forgot to add this, sorry.
Speed test statistics
-
Download speed:
|
| Vonage That's really weird. Which adapter are you using? Does the phone light work as
|
| Vonage 1.Comcast
2.Cable
3. Unknown Speed (sorry)
4. VOIP Adapter(linksys)
|
| Vonage I have had Vonage for a month now and wanted to let everyone know how things are going.
At
|
| Vonage So I checked the phone adapter when there was no dial tone and according to the adapter
|
| Vonage Hook a computer to the LAN side of the Motorola. Go to its admin page and turn off
|
| Vonage I've used call transfer and it works just fine. Once you initiate the call transfer
|
| Vonage Thos seems to be an ongoing issue with the Motorola boxes. See the thread http://www.vonage-forum.c
|
| Vonage Thanks,
but I still have trouble.. I want to use option #3 in that post
The shared
|
| Vonage Got the new Vonage router today (Motorola VT2542)...problem solved! My FTP program
|
| Vonage //whatumean
//Posted: Thu Jan 31, 2008 3:28 am
//Seems like this will be remedied
|
| Vonage I can't explain it any better than natehoy does here.
http://vonage.nmhoy.net/tworouters.html
|
| Vonage if you're a power-user, may I recommend a linux based router called brazil firewall.
|
| Vonage I am having a real hard time with this.
Here is my lay out. I got a Dlink router runs
|
| Vonage technically, you can't. when the initializing party hangs up, the call is terminated.
|
| Vonage senior customer service rep maybe? we'll see tomorrow I guess.
|
| Vonage OK. I had my bandwith meter set to the middle setting. I changed it to the far left
|
| Vonage is it possible they may be changing their tune in their second reply? either that,
|
| Vonage thank you for this :oops:
|
| Vonage here's mine:
Download 2,000 kbps
Upload 206 kbps
QOS 26%
RTT 46 ms
MaxPause
|
| Vonage I decided to run my own pbx server. most people here should already know, vonage
|
| Vonage Perhaps I didn't make myself clear in the original post.
How do I leave a conference
|
| Vonage Okay, it looks like from reading this forum my problem is hardly new.
I've
|
| Vonage Seems like this will be remedied within the next couple of weeks.
|
| Vonage I am just reporting in that I too have experienced the same behavior with my new
|
| Vonage Your post title says it perfectly.
satellite, router and modem equals headache
The
|
| Vonage Click Here it should automatically try to install an ActiveX control
|
| Vonage I cannot install the Active X needed to run the speed test because windows shows
|
| Vonage http://www.vonage.com/features.php?feature=call_transfer
|
| Vonage 1. I receive a call Joe.
2. I answer the call. Joe needs to speak with Bob.
3.
|
| Vonage That stinks
|
| Vonage If you could give us a little more informtion.
What is the "normal" (without
|
| Vonage After several attemps, I managed to get the modem to give me a dial tone, we can make
|
| Vonage Access the router..open an IE and type 192.168.15.1. Enter router for user anme
|
| Vonage tglea is correct, though there are actually two definitions of QoS.
http://vonage.nmhoy.net/qos.h
|
| Vonage yeah, the cable cuts out too when i split it.
the cable guy is comign out today
|
| Vonage First, this site is an independent support forum so it is not tied to Vongae. Second,
|
| Vonage It means Quality of Service. It is a setting that is included in most new high end
|
| Vonage Hi there
I have been reading here about QoS. Can anyone tell me what is it and
|
| Vonage In October I ported my number to another service provider. Your company has continued
|
| Vonage BTW, I have multiple splitters in the house (6 cable TV hookups and 1 hookup to internet).
The
|
| Vonage The Linksys BEFCMU10 v2 (DOCSIS 1.0) is a problem, regardless of anything else.
|
| Vonage Nesy, I assume that when you have this problem your internet service also doesn't
|
| Vonage Without going into horrible detail here, I will tell you that there is a website
|
| Vonage I'm going to go with signal loss. Most, if not all, splitters are going to cut the
|
| Vonage Also, its real easy to screw up a cable signal with the do it yourself junk from most
|
| Vonage You posted this in the hard wiring forum. You will probably get a better response
|
| Vonage I also had this issue several weeks ago. I knew that the PAP2 was going bad, but could
|
| Vonage I used to have the clicking sound and other problems (echos etc.). I tried customer
|
| Vonage This is for the owners of the Whole House Solution.
The documentation for
|
| Vonage You're going to get ~4db of loss for each port on the splitter. If you incoming signal
|
| Vonage iam travling to egypt and want to take my vonage phone with me so i can keep in touch
|
| Vonage That sounds like the splitter is bad. Otherwise your cable signal is poor.
|
| Vonage Thanks for the tips. I have a Panasonic 5.8 ghz cordless that has a built in answering
|
| Vonage Good to know John - I've got a new adapter enroute from Amazon and if it proves out
|
| Vonage I'll look into that. After poking around the forums a bit more, it seems that many
|
| Vonage Although the problem was perplexing and frustrating...I must admit that the
|
| Vonage I have found that by configuring my router to specifically handle my adapter has
|
| Vonage been a few hours, doesn't look good, guess this is junk. V-phone or p2p? I have a
|
| Vonage whatumean, during my trouble shooting of the problem I kept my fax machine, DirecTV
|
| Vonage ok, cable comes into the house, then it goes into my cable modem, from there it goes
|
| Vonage Thanks, I will check the model and numbers on my Verizon modem. The vonage device
|
| Vonage Chances are you have a Westel 2200. I still have mine in a junk drawer from my DSL
|
| Vonage Well, I just got off the phone with Vonage "level 2" tech support. They told me that
|
| Vonage I agree. Your problem would be a lot easier to help if you can provide the exact modem
|
| Vonage Ok, the quality still seems to be better, but there is one new problem since the
|
| Vonage OK, so I lied...it's not great. For some reason, it takes many, many seconds for
|
| Vonage Thank you. Currently I have an external modem (Verizon) The yellow cable comes
|
| Vonage I'm also having issues with port forwarding. All I want to do is be able to use an
|
| Vonage Comcast went down last night, and I had to call and get reconnected. After rebooting
|
| Vonage So it's a DSL modem then?
You definitely need a DSL modem that has an Ethernet
|
| Vonage No fax in my house
|
| Vonage Thank you for taking your time, I am at work at this time, but let me explain the best
|
| Vonage Exactly what model number is your "Verizon modem"? Is this a DSL modem, or is it
|
| Vonage Does everyone who is having an issue have a fax machine hooked up somewhere in the
|
| Vonage OK. Bought a new GE 6.0 DECT phone, installed it, and the problems have ceased.
|
| Vonage I have tried everything and eiither cannot get phone to work or internet to work.
|
| Vonage I have a Verizon modem which has a different (Blue Cable) connection then the type
|
| Vonage I am on a boat, with two laptop computers, connected to the internet via a WiFi connection
|
| Vonage hello,
I have just bought Linksys PAP2T, have configured it for vonage and make
|
| Vonage This is a problem on Vonage's end. There's no way to fix it yourself - at least nothing
|
| Vonage The V-portal problem is an interesting one, and applies to my situation. I'm going
|
| Vonage Resetting your Vonage adapter (unplug, wait a few seconds, plug it back in) will
|
| Vonage In addition, try disabling the VM in on the website, sign out.
Wait a few minutes
|
| Vonage My experience when I first switched to Vonage a few years ago was similar, and I
|
| Vonage I feel your pain. I had the exact problems you are having. I tried to configure the
|
| Vonage if you have change the voice mail pin and still getting the same error message,
|
| Vonage I set up my Vonage phone service a few days ago, but still cannot access my voicemail.
|
| Vonage As update to the problem I was having with V-Portal.
Replacing the V-Portal
|
| Vonage Somewhere in your house is a telephone interface box. Once you locate this box,
|
| Vonage Why would a cordless phone be the problem if my phone is connected directly to the
|
| Vonage Are there cordless phones involved in this mix? 2.4 GHz cordless phones and wireless
|
| Vonage One thing to be aware of is that there appears to be an issue with the new V-portal
|
| Vonage Usually Vonage responds with firmware updates once a problem is clearly identified
|
| Vonage Airport WiFi networks typically want money ($8/day at Newark, over $20/day in
|
| Vonage Since you have deleted them online....Now using another phone call and leave
|
| Vonage Unless I'm misunderstanding what i'm hearing, I have the "voicemail" dialtone
|
| Vonage Not sure what phone you're using, but I had this exact problem and bought a new phone
|
| Vonage Sounds to me like your coax is bringing your phone service as well. Do you have a
|
| Vonage Add me to the list of victims of the mysterious 'error 13' message with the V-Portal
|
| Vonage The house was built in 1970. I had verizon phone ser when I first moved in about six
|
| Vonage It is under Setup and Wan configuration. You will see an option that says override
|
| Vonage You can try puting the Vonage adapter in the DMZ. You need to log into your router
|
| Vonage How old or new is your house? That can really make a difference in wiring. Who did
|
| Vonage Here is an update, I am experience the same problems but only through the router
|
| Vonage Found speed test, sorry.
|
| Vonage Actually, it just has one blue and one white line intertwined, but it is not connected
|
| Vonage Yes you can feed Vonage throughout your home, as well as use multiple phones. I'm
|
| Vonage comcast will be shutting down traditional phone service in my area on april 29,
|
| Vonage Thanks, I did come across this which suggests it would work. I did think about using
|
| Vonage I hooked the pap2 directly to my modem and didn't seem to have any problems, I made
|
| Vonage Hi,
I just subscribed with Vonage yesterday and everything seems ok. I'm
|
| Vonage Let me try that and I will post the results.
|
| Vonage What happens when you plug the PAP2 directly into the cable modem?
|
| Vonage I've never tried it but yeah it would work. No different then having two lines on
|
| Vonage That looks like a good plan! Then I assume you would use a expandable cordless system.
If
|
| Vonage Vonage has Vonage Talk, and it is free. You can call any North American number and
|
| Vonage Ok is there anything else I can do on my end before calling such as downgradeing
|
| Vonage I am using a v-phone on a windows xp laptop. I have been able to use my v-phone from
|
| Vonage as long as the wiring you're gonna use for the vonage is isolated within your house
|
| Vonage I had started to ask this in an existing topic, but wanted to start a new one to see
|
| Vonage Your test results reflect a solid internet connection so I would look at your PAP2
|
| Vonage Excellent advice!
Okay, here's a revised option:
(In hub location)
|
| Vonage Honestly, you are over complicating things a bit. Vonage only offers adapters
|
| Vonage Hey all,
I am having problems with my service, I noticed last week my calls
|
| Vonage I'm thinking of Vonage, but want to make it as practical and easy as possible. Here's
|
| Vonage Hi Guys,
I want to make my N95 work with Vonage. The only info I can find is to make
|
| Vonage Phone giants' rising rates questioned - It appears the "free features" provided
|
| Vonage good luck with Rebates from Vonage and Circuit City, lots of horror stories on
|
| Vonage I have a GE digital 5.8mhz multi cordless phone system. If a message is left on Vonage,
|
| Vonage You are rigtht of course, and I just needed someone to speak up and say the information
|
| Vonage To my knowledge, and subject to correction:
If your telephone number was ported
|
| Vonage you'r egoing to have to change to a CDN acct.. you might be able to keep your number
|
| Vonage With your rock solid internet service and the fact that nobody else is reporting
|
| Vonage I'm not a moderator of this forum but I would like to point out that by taking a problem
|
| Vonage Alan, I'm sure you will be happy with the system....So far I really like it !
PSJ
|
| Vonage Thanks Marc! I too just signed up for Vonage this month. Maybe I will just buy it
|
| Vonage multiple people in different states have been calling me (New Jersey-Bergen
|
| Vonage HELP ME, i have had vonage now 4 almost a month and can not connect it i have a verizon
|
| Vonage That's a good question :-D because the circuit city rebate instructions just
|
| Vonage What I have found with my Uniden phones; the one with integrated answering machine
|
| Vonage Mark, thanks for the response. I seen that advertised for $80 with a $100 rebate
|
| Vonage I was in the same situation....so I upgraded my phone system.
Vonage DECT
|
| Vonage the most puzzling part of all this is....i have been using a vtech mi6897 multiple
|
| Vonage I have a question. My voicemail light works fine on my adaptor but would like to
|
| Vonage There are a couple of problems with keeping a US address while in Canada: first
|
| Vonage Despite the fact that you've tried changing channels, I think Ed56 had the right
|
| Vonage It is awkward, but if you do a search with an author's name specified, you'll get
|
| Vonage It sounds like you are on the right path now. So your Linksys is a router/pone device
|
| Vonage steve,
my network is -> cable modem > wireless router > vonage adapter
|
| Vonage Sorry I did not mean to confuse you. When I was using Charter I used this Linksys
|
| Vonage The first answer is no. Vonage will only show your number and usually city on outgoing
|
| Vonage You lost me here. :roll: I'm not sure why you are even using the Linksys, unless
|
| Vonage Is there a way to get my name to show up on other peoples caller id? I have a new Vonage
|
| Vonage Thank you arther, I understand what you are saying. The coax port is only for the
|
| Vonage if the single phone handset is working, there is no problem on the vonage router,
|
| Vonage The Gov't doesn't apply the Universal Service fee to your bill, Vonage does. Taxes
|
| Vonage In what way would it help you to change to address to a Canadian one? Since they don't
|
| Vonage Thanks for the suggestion, Dick. I wound up writing to his feedback address, since
|
| Vonage You don't have to make contact with Vonage. Just go into the WRTP54G setup and disable
|
| Vonage Bterrier, your first post wasn't too clear about your setup. What does your network
|
| Vonage Noooo. However you can use the whole house system. But before you do anything,
|
| Vonage I don't know, but Nate is still a forum member, though not around as much as he once
|
| Vonage I have a Motorola vt2142. How can I change a port setting. I have a game that requires
|
| Vonage I've never tried it but yeah it would work. No different then having two lines on
|
| Vonage Thanks for all the help. I ended up purchasing the whole package from Circuit City,
|
| Vonage I have had Vonage service for 4 years with US address; now that I have moved to Canada
|
| Vonage Damn!! My billing address and phone number are from Nebraska. I'm tired of all
|
| Vonage I have the Wrtp54g and since September have been having all kinds of issues with
|
| Vonage Alright, I'm installing a Vonage Motorola VT2442 to my sister's computer/phone
|
| Vonage Thanks to Roscopco and brian188 for their feedback.
|
| Vonage I am absolutely stumped! Perhaps someone else on the forum might have an idea.
|
| Vonage Ok, I have used Insight communcation internet service since it was available
|
| Vonage i changed to channel 1. still no dial tone. the single handset phone is a 2.4ghz
|
| Vonage Steve, is there any way of establishing the date when these writings were published?
Hans
|
| Vonage The coax port on your Actiontec gateway/router is used if you have FIOS cable TV.
|
| Vonage Only thing I can think of (and never heard of) is that if your vonage device has wireless
|
| Vonage
|
| Vonage i tried a different cord. checked the power. and we are in the proper unit. the single
|
| Vonage I would try a different cord between the Vonage device and the phone base unit.
|
| Vonage i reset and still nothing
|
| Vonage I believe the dial tone is generated from your Vonage device (locally).
Try
|
| Vonage A topic of conversation from time to time has been the Universal Service Fee and
|
| Vonage i am not getting a dial tone on my phone. it is an at&t cordless telephone answering
|
| Vonage Your router/modem combo from Verizon should have four ethernet ports on the back
|
| Vonage I got Verizon's Fios a few months ago. Now I need to get my vonage working again.
|
| Vonage When I called in they couldn't fix the problem. The sent updates and I would reset
|
| Vonage No need to call Vonage on this matter, Vonage has stopped supporting Click2Call,
|
| Vonage If you want you can just set a static ip on the pc where vphone is connected then set
|
| Vonage Got the same issue with me, i've tried installing a vphone on vista using cingular
|
| Vonage Got the same issue with me, i've tried installing a vphone on vista using cingular
|
| Vonage I'm a little confused. If you are getting the HR-20(1) the HD-DVR and it is networked
|
| Vonage I don't have the identical problem, but similar problems with the tool bars. This
|
| Vonage You know, the only thing they told me is that they "refreshed some settings." It
|
| Vonage I just spoke with a supervisor at Vonage's call center. Believe it or not, this
|
| Vonage I just spoke with a supervisor at Vonage's call center. Believe it or not, this
|
| I_ve_read_a_few_of_Nat_Hoy_s_articles_I_ll_follow_his_advice_and_return_the_router-post-118875.html
|
| Vonage I am a paid subsciber to their service I just wanted to upgrade my phones and could
|
| Vonage I too have noticed that Vonage adapters are not readily available at retail stores.
|
| Vonage On the issue of customer service, you may never need it. If you do need it, it may
|
| Vonage yes, the test was run from a hard-wired computer and the computer is set up to get
|
| Vonage No, you're right about that. Oh, there are probably ways, for the networking experts,
|
| Vonage Your test results aren't super, but that wouldn't explain why the PAP2 won't connect
|
| Vonage There is only one reason to delay porting your Verizon number. In NJ, it could happen
|
| Vonage Agreed. Beyond that, the VT1005 should work. It will provide phone service and
|
| Vonage I assume you're an active Vonage customer. Have you registered this VoIP phone
|
| Vonage Also, take a look at your adapter. The phone light should be on. When you plug the
|
| Vonage Ever since I signed up in January 2005, I've been using the RT31P2 which has been
|
| Vonage What exactly did Vonage do for you to get it working? I'm still confused as to why
|
| Vonage The biggest hurdle everyone faces when trying Vonage is the condition of the cable
|
| Vonage I could be wrong, but I don't think you can do this. You could forward your Vonage
|
| Vonage Sounds like a plan I guess. :?
I suppose I was confused by your previous statement
|
| Vonage It sounds like you don't have enough bandwidth to run both the internet and Vonage.
|
| Vonage Yeah, I saw that on the website. I assumed that calls showing up in the dashboard
|
| Vonage This is taken from the Vonage website:
Types of Calls Blocked by Anonymous
|
| Vonage I think you are on the right track. I would try a different phone, preferably a wired
|
| Vonage Hi Folks. I'm a new Vonage user (5 days)...2 lines (1voice, 1fax) and my setup was
|
| Vonage We're being absolutely FLOODED with these miserable, stinking political auto-dialer
|
| Vonage Right now I have the QoS functionallity disabled on my existing router. I'll have
|
| Vonage The title says it all. We bought the Linksys WRTP54G to go wireless in the house
|
| Vonage Glad it helped (at least thus far)
Keep us posted!
|
| Vonage I have a friend with Vonage where everytime he's online, his internet keeps disconnecting.
|
| Vonage That change seemed to made a big difference. As I can tell so far this took care of
|
| Vonage Just purchased a used ip 8100 vtech phone system. I plugged everything in and most
|
| Vonage These results do look better except for the QoS portion. I'm not sure how to improve
|
| Vonage OK. I went from this setting:
To this setting:
I will let you
|
| Vonage I am surprised, with the Vonage device first, I would think the QOS would be applied
|
| Vonage Let me edit my last post. I would by the adapter either direct from Vonage or from
|
| Vonage Okay, I thought they were pretty good, except the QOS was questionable. My ISP
|
| Vonage As stated: I have my internet cable modem going into the Vonage modem and then the
|
| Vonage Thank you, Steve. I have no idea if the NetGear has good QoS capability, but I guess
|
| Vonage Which vonage device do you have?
What is your Vonage adapter and router set
|
| Vonage The problem sounds like the phone.
I would try another phone to see how that
|
| Vonage I am a current Vonage user. Ok, so I found a consistant issue.
Scenario One:
|
| Vonage is there a wire coming out of the house that is loose? I would pull it back or take
|
| Vonage I was thinking of not even doing the rebate, it seems like someone would get confused
|
| Vonage A few points for you to consider.
1. Overall I think Vonage Customer Service
|
| Vonage It would be best if you posted all of your test results. The D-link is just a phone
|
| Vonage 1. Kakinada, India
2. BSNL is the ISP and broadband type is DSL
3. 1.2MBPS download/768KBPS
|
| Vonage Thanks for all the replies. I do not have Verizon DSL, I have a local "municipality
|
| Vonage I got vonage device.
After connecting to the modem and phone. It is responding
|
| Vonage I switched to UniaTelecom 2 months ago due to a similar experience with Vonage
|
| Vonage Sorry Mr. Moderator, but I was only trying to re-emphasize my point...
Maybe
|
| Vonage You should switch to UniaTelecom for better service and lower prices.
http://www.uniatelecom.com
|
| Vonage Ok Buddy! :roll: Go throw your cack and beans around somewhere else!
|
| Vonage True, I may never need customer service. But when I DO need it and its BAD, I know
|
| Vonage Here are the results of my speed test. However, I ran the test several times and
|
| Vonage Based on reports here (I have no first hand experience), it appears that BSNL captures
|
| Vonage I could be a short in the home wiring, or a broken or loose wire or it could be a bad
|
| Vonage The only thing I can think of.. is that maybe the phone is set to default as a pulse
|
| Vonage I have RCA 25424 Visys phones and the first time i picked up the phone and made a call,
|
| Vonage I live in a brand new home so the phone company never even hooked up our phone; so
|
| Vonage I have really only used the DMZ for my setup... I just set the DMZ to the static IP
|
| Vonage Since you mentioned Verizon for your landline service, I thought I might ask if
|
| Vonage Will Motorola VT1005 work with my HUWEI modem?
|
| Vonage Before making your final decision, run the forum VoIP speed test (on hte forum
|
| Vonage It should work for light duty using the laptop. You should already have made sure
|
| Vonage Could you provide a step by step process for setting up the port forwarding / dmz?
|
| Vonage Here's what I did with my Verizon->Vonage switchover.
I signed up for
|
| Vonage On the issue of customer service, you may never need it. If you do need it, it may
|
| Vonage 1. Make sure you get an adapter that is labeled for use with Vonage and with the Vonage
|
| Vonage I was looking at the DECT 6.0 3 cordless phone system at Circuit City, $80 plus a
|
| Vonage Hello:
I have a cabel modem connected to a Motorola router VT2442, which in
|
| Vonage I hae an OLD linksys BEFS41 router (updated firmware) with a Linksys access point
|
| Vonage I am getting incomplete data as well, it has been this way for at least 3 months.
|
| Vonage Just for the benefit of anyone else who comes across this post. This was the issue;
|
| Vonage Probably similar to what happened to me, the Vonage reps were clueless. Level
|
| Vonage If you don't currently have a router, I would recommend the VT2542 if you want wireless
|
| Vonage I will be switching over from landline to Vonage and I want to set it up right from
|
| Vonage Hello all, I'm working on modifying my home network configuration with Vonage
|
| Vonage I will try to answer your questions in the order you posed them.
1. CS - I haven't
|
| Vonage Hello,
Can anyone tell me if it's possible to personalize our voicemail greetings?
|
| Vonage I try calling NJ and get a busy signal. Is something wrong when dialing to Jersey?
|
| Vonage I am very happy with my business service. If faxes are important to you, it might
|
| Vonage You didn't offend me, I was just thanking you for your help. Sorry if I came off harsh.
|
| Vonage I apologize if I offended you with the dialing instructions. I have read a number
|
| Vonage I am dialing the number correctly. Thank you.
I also checked Vonage to make
|
| Vonage let me see if i can take a swing at this.
what numbers are you dialing exactly.
when
|
| Vonage I have been extremely happy with Vonage. The only contentious issue is their discontinuance
|
| Vonage Talked to the CSR (1.5 hours). They claim that:
1) The receipt for a disconnection
|
| Vonage Used to be, those of us with a clue could send support email to dslreports@vonage.com
|
| Vonage It's happening to me again this. Trying to call a specific number in the US and past
|
| Vonage I have a few concerns and I hope you would be kind enough to share your Vonage experience
|
| Vonage EDIT: Change Subject from {WARNING: Vonage charging disconnect fees violation
|
| Vonage Hello,
Does anyone know if it's possible to personlize our voicemail greeting?
-arturo
|
| Vonage Ah, very interesting! I think I'm going to reset the settings to what they were
|
| Vonage Actually, changing the settings as suggested in the 2nd post of the thread is the
|
| Vonage 2 - 3 weeks sounds about right. From what information I can gather, Feb. 15th is
|
| Vonage Please excuse the ignorance here, but I believe there are 5.8Ghz phone systems
|
| Vonage basically sitting on top of each other? think I will try to move it.
|
| Vonage How far is the phone base from the wireless router and from the computer? Even with
|
| Vonage You don't need to uncheck the "SPI" selection to fix this issue. Only change the
|
| Vonage Some thoughts:
(1) I wouldn't uncheck the SIP box, as that provides stateful
|
| Vonage WOW, that's weird. I have (2) sets of 5.8 GHZ phones, one for the upstairs and one
|
| Vonage Please forgive me as I am new to this whole Vonage mess. I looked up this topic before
|
| Vonage it is a wireless issue I beleive because XBOX live works fine while phoning,, XBOX
|
| Vonage 4233kbs down
2333kbs up
nothing changed the 900 just broke from my son throwing
|
| Vonage did you have this problem with the 900 Mhz phone?
I did an installation using
|
| Vonage I upgraded from a 900khz phone to one which is 5.8ghz, there were no changes to the
|
| Vonage That is strange because I get the same thing and the ip address is a Vonage IP. But
|
| Vonage Now this is interesting, when I connect the RTP300 directly to my cable modem (powered
|
| Vonage I have been unable to get incoming calls for more then a week now. I spoke with tech
|
| Vonage Thanks for all the help. I did call them back and complainted that I could not get
|
| Vonage Other people reporting problems in Chicagoland tonight not related to Vonage.
http://www.dslrepor
|
| Vonage I am in Lombard, and have no issues on the net at all tonight. I had an MOS of 4.1 earlier
|
| Vonage I just bought the Vonage Whole House Solution and have a question regarding the
|
| Vonage I ran another sites test earlier tonight and got a MOS of 4.4
Speed test statistics
-
Downloa
|
| Vonage Have you run the VOIP speed test? This can tell you if it is an internet connection
|
| Vonage Me and my neighbor are both having the same problem. We can receive calls fine,
|
| Vonage 1.5 hours to do 5-7 test calls and a reboot of the adapter with no resolution, refusal
|
| Vonage Newer D-Link routers have a "feature" called Application Layer Gateway. It basiclly
|
| Vonage Issue started tonight, I can receive calls but can't make them. I have rebooted
|
| Vonage WTF!?! I've been a vonage user since 2002 (early adopter) I've had 4 different
|
| Vonage Yes, that's the exact "work around" the tech suggested. I'll be doing the same.
|
| Vonage That is good news. I was hoping to not go down that road, so I appreciate you doing
|
| Vonage murr2k, thanks for the offer, I had to really think about this one, but right now,
|
| Vonage Just an update...I received an email today stating the trouble had been resolved.
|
| Vonage Murr2k
PM sent :-D
Let me know.
PSJ aka Marc
.
|
| Vonage Ok I went out and bought another kit. Not only can I register a 4th handset, I can
|
| Vonage yup, won't get much better than your results.
|
| Vonage Yikes, I was hoping for some help here ;-)....
I guess I'm also hoping to find
|
| Vonage That one IS a head-scratcher. Good luck in getting it resolved.
|
| Vonage Currently my call forwarding is disabled, website says will forward to voice
|
| Vonage It would be ideal if I could get a dual mode mobile phone (one for regular mobile
|
| Vonage That was the Call Forwarding that is configured in your Features section of you
|
| Vonage Oh yeah, I'd be happy to post the results from the voip-speed-test but this site
|
| Vonage Check the values in your Call Forwarding. It sounds like your calls are being snatched
|
| Vonage Probably should have mentioned, been there ;-). It was at 40 seconds, I changed
|
| Vonage When you log into your Vonage 0n-line account and click Features>Voicemail
|
| Vonage I've been trying to get this resolved via vonage support for nearly a month now.
|
| Vonage Thanks much, fixed my issue as well........
H/W: A1/A2
F/W: 1.11
Dan
|
| Vonage I've got the following, and those firewall changes fixed my issue.
Hardware
|
| Vonage From your test results alone, VoIP should work very well for you.
|
| Vonage Same fix.
Thanks for reporting it!
|
| Vonage Just in time for my trip to Europe, Vonage provided me with a most effective phone
|
| Vonage I started having the same problem today, although I upgraded router last week
|
| Vonage I started having the same problem today, although I upgraded router last week
|
| Vonage Thanks for the info Steve48; I too am glad for Azteen and thankful there are forums
|
| Vonage What's the brand and model of your router?
You might want to look at this post:
http://www.von
|
| Check_out_this_link_http_www_vonage_forum_com_ftopic21681_html_It-post-118688.html
|
| Vonage Mine is the same as yours:
Firmware Version: 1.11
Hardware Version: A3
1.11
|
| Vonage Firmware: 1.11
Hardware Version: A2
I did go back to 1.10 when I was haivng
|
| Vonage What hardware version and firmware version is your DIR-655?
Mine is:
Firmware
|
| Vonage I've experienced the same situation here starting late last week. I was able to
|
| Vonage Location: Fort Mill SC, just south of Charlotte
ISP: Comporium Cable
Modem:
|
| Vonage Here are the test results. Does it look like VOIP is something that would work decent.
Download
|
| Vonage Will the Linksys SPA3102 allow me to receive calls on my land (telephone) line,
|
| Vonage Yes, I'm still having trouble with this; I'm getting "INCOMPLETE DATA" on my phone's
|
| Vonage DIR-655 Router
Linksys PAP
Embarq DSL (6Mb/640Kb)
Problem started
|
| Vonage Thanks for satisfying my curiosity. I'm afraid that tech support is still your
|
| Vonage Actually, I agree. Nevertheless, I'm glad that Azteen found what was a satisfactory
|
| Vonage My results from the test call to Boston below. Not sure what that means. I ran the
|
| Vonage Change the settings to "Endpoint Independent" for both UDP and TCP and now it works
|
| Vonage Oh ok. No CompUSA near me :-(
|
| Vonage According to a user manual I have, the PAP2 is 3.98x3.98x0.59. My VT2442 measures
|
| Vonage That's 3! I was told again this evening that my ticket remains open and no resolution
|
| Vonage I'm afraid only tech support will be able to address this. However, I'm curious
|
| Vonage I have setup my device and both * and # keys do not get recognized when setting up
|
| Vonage I am having exactly the same problem starting today. My equipment and service
|
| Vonage When you attempted to cancel your service did you hop onto Vonage's website and
|
| Vonage YAY!! I'm not crazy!! Sorry you have to deal with the same problem I'm having, but
|
| Vonage I just started my Vonage service this past week and am experiencing the exact same
|
| Vonage Well afterVonage could not fix the problem after hours of talking to them I decided
|
| Vonage Well, CompUSA is closing all their stores and has discounted all their stock.
|
| Vonage I have been having the same issue with my Pap2 since Saturday. I can receive incoming
|
| Vonage I'm glad you took that as humor. I meant to include a smiley face to seal the deal,
|
| Vonage Here is my set up:
Linksys PAP2
DIR-655 Router
Comcast Cable
8K Down
|
| Vonage Brian, oops forgot one thing: You mention if I did want to connect to Vonage it does
|
| Vonage OK, couple more questions then: I will also order multi-room install, since I
|
| Vonage I have two lines and two answering machines. One is a Sony and the other is a combination
|
| Vonage That's it. Simplicity and convenience LOST. The provisioned, WiFi phone can
|
| Vonage We are having a similar problem. It doesn't happen very often, but we lose our internet,
|
| Vonage Yep, I believe that after 8 months of hell my connection is solid. Unless they sign
|
| Vonage LOL! Ok u got me. I take it back.
Yes it does say right on the front of the box "Expandable
|
| Vonage Since enabling DMZ broke the VT2442, I had to forward the same ports on it as my D-Link.
|
| Vonage Yes the latest version of the HR20(1) (HD DVR) have a direct connection to Direct
|
| Vonage Forget VoIP tests. The real test is to get on the phone with a friend (one who will
|
| Vonage I have the DPH540 it will work with Vonage (as mentioned) if you PAY for a softphone
|
| Vonage So get in the very long line and sue them like everyone else.
|
| Vonage Well, I first made it up and I believed it so much that it made the words appear on
|
| Vonage I have two reasons for believing this. The router log files look all too much like
|
| Vonage I'd be interested to know where you read that. It seems to me that the Vonage DECT
|
| Vonage the Linksys PAP2 is pretty tiny, and has a multivoltage power supply. the box itself
|
| Vonage Yes, this only occurs when I go into a "recording mode" in the voicemail system
|
| Vonage Update. The people out of state can call me just fine. However when I tried calling
|
| Vonage Hi,
I have the same firmware version on my VT2142.
I was wondering if maybe
|
| Vonage Does this only happen when you try and record a greeting or when you try and retrieve
|
| Vonage With all due respect to Steve48 - luckily stumbling on a solution by purchasing
|
| Vonage Once the V-Phone has launched, on the bottom right there is a "settings" link.
|
| Vonage Disabling the DMZ worked for me as well. Even though I've been running this way
|
| Vonage I live in California, and I've noticed today that I cannot call out of state. I've
|
| Vonage To answer my own question,
Yes the whole house system does come with a D-Link
|
| Vonage They certainly have an Ethernet port and that is used for downloading video-on-demand.
|
| Vonage So are we saying the new ones no longer need a phone connection? They now have a direct
|
| Vonage I agree. However, I would repeat the test from time to time. That download pause
|
| Vonage It looks like a work around, NOT a straightforward provisioning. The Q&A
|
| Vonage Your intial test result was excellent. The second test result is not as good as
|
| Vonage That is the question . . . can it be provisioned? Seems Dlink says it can through
|
| Vonage I just bought a v-phone yesterday and i notice everytime somebody calls me i cant
|
| Vonage I'm a new Vonage user. So far I've been pleased with the voice quality, although
|
| Vonage I am not an expert. But, my experience has shown me, the problem is almost always
|
| Vonage ah ok i'll repost it then thanks.. And i think we already did that
|
| Vonage Natalie,
On the VoIP test, go to the advanced tab and post everything there.
On
|
| Vonage While it does say that it "supports" Vonage, unless Vonage supports IT, through
|
| Vonage I was curious as to the wifi phone product offerings out there,who the service
|
| Vonage Yes, you can still use the Motorola VT2442 as a wired router if you cancel Vonage.
|
| Vonage That may be true, however, I think that the WiFi phone was an early, hardware staple
|
| Vonage I rebooted my regular router and that seemed to fix it.
|
| Vonage It is the DMZ setting that is breaking the inbound audio. This morning I remembered
|
| Vonage Nope, not with Vonage.
|
| Vonage Can I have the same number in two adapters?
|
| Vonage I had my cable modem for 10 days, never lost connectivity. Got Vonage and since
|
| Vonage Just tried calling my friend and I could heard dial tone but then nothing. Then
|
| Vonage It may or may not work, but why bother. The Directv HR20 and HR21 HD DVRs don't need
|
| Vonage Well, I just received an email indicating the problem had been fixed from an "Advanced
|
| Vonage Thanks for the replies. I guess I asked the wrong question as I stated before I wasn't
|
| Vonage I called tech support and they elevated the problem to their "advanced" or "top"
|
| Vonage I think you may have hit the nail on the head. The V-portal is new, and yours is the
|
| Vonage To each his own, but I personally feel that one of Vonage's biggest mistakes has
|
| Vonage You've posted this in the hard wiring forum. You'll probably get a better response
|
| Vonage Hey all. I just setup my Vonage account, and purchased the new V-Portal adapter.
|
| Vonage Thanks...
My Vonage Speed Test Results:
"Quality of Service" is in the
|
| Vonage The latest Vonage firmware for the RT31P2 is 1.30.01. It has been for several years.
Vonage
|
| Vonage Linksys lists a firmware 1.30.07 version upgrade available for RT31P2 (version
|
| Vonage All i get is a fast clicking sound, was working,
Please advise?
TIA
1.
|
| Vonage Hi guys,
:roll: can anyone tell me if what is the problem with my set-up. I have
|
| Vonage Same problem here, but reset is doing nothing and all of my LAN ports are dead. GAHH!!
|
| Vonage While I do believe that Vonage will weather the storms of the judgments against
|
| Vonage Anyone wanting to use Linksys WIP330 Please read. I called Vonage as a 3 year customer
|
| Vonage An update:
Some time after getting it working, I received a call and guess
|
| Vonage The hard reset didn't work for me. What did work was logging into the adapter and
|
| Vonage Hi,
Been having the very same problem about 36 hours now give or take.
Was
|
| Vonage I am sure glad you posted this solution. I am going to try it (even though I'll loose
|
| Vonage Never mind, I figured it out using info on this page...http://vonage.nmhoy.net/tworouters.html
|
| Vonage I REALLY want to dump my cable and switch over to DirectTV. However, I use Vonage
|
| Vonage Does anybody know if I use the Motorola vt2442 to extend my network off my linksys
|
| Vonage Just spent 1-hour with Vonage support. What ultimately fixed the problem was
|
| Vonage What to post when having technical difficulties (sticky at top of forum)
http://www.vonage-forum.
|