| Vonage What do you mean by cable seems normal?
Have you already checked the status
|
| Vonage Cable seems normal, I do have a netgear wireless in the mix pre vonage box. Phone
|
| Vonage First and most simple thing to check is the status LED's on your Comcast cable modem.
|
| Vonage Have had vonage for some time now and running into a problem. About 4 months ago
|
| Vonage I get this too. One ring, no CID, and no record from Vonage. Very occasionally there
|
| Vonage Well nothing new per se. Sometimes at my house for whatever reason there is a delay
|
| Vonage Is there any way or trick to block non-standard numbers or even specific phone
|
| Vonage That is kind of what I thought... I did find a Vonage feature to block anonymous
|
| Vonage I have some software, VOIP Recorder, that is currently in beta. It can block calls
|
| Vonage Hi,
I have started facing call disconnects after 5 minutes since yesterday.
|
| Vonage Yes in both cases. I've had the current setup for about 3 years without incident.
|
| Vonage Another helpful tip if the V-Portal is behind the router is to disable the Application
|
| Vonage I have the following setup:
Verizon FIOS 20 down , 10up -> Actiontec MI424-WR
|
| Vonage Can you log into the V-Portal? First make sure you Mac is getting a 192.168.15.x
|
| Vonage There is no way to perform selective call blocking through Vonage at this time.
|
| Vonage Just spoke with Vonage CSR .. After diagnosis we found that tracecert gives timeout
C:Documents
|
| Vonage Based on some experimentation, I have concluded that under certain circumstances
|
| Vonage Had V-Portal for about a year now.
Comcast Cable Internet Feed
-to-
Netgear
|
| Vonage Hello,
I have begun getting some strange calls that leave voicemails from
|
| Vonage The ping tests performed don't really show any major problem though in both the
|
| Vonage Slyster- I actually have a vportal for another line (I disconnected it when I started
|
| Vonage Call into vonage and if they have done extensive troubleshooting with you on your
|
| Vonage ksig,
A fair rational response to my rather snarky post :-). I do understand
|
| Vonage So, this started last Friday.
I can hear the person at the other end just fine.
|
| Vonage I don't think that anyone here is going to argue with you about Vonage's first and
|
| Vonage Are you using vonage's voicemail? Do you also have a router in between your internet
|
| Vonage Could any one help me on this?
is it the intenet connection that is causing the
|
| Vonage I purchased a new phone system (AT&T CL82359) and was having trouble with
|
| Vonage Ok.. Sorry I didn't know that
C:>ping -n 100 69.59.248.70
Pinging
|
| Vonage I seem to be getting more and more calls that ring once and then stop. Nothing happens
|
| Vonage Using the "-n 100" option will causing ping to repeat 100 times. The point of doing
|
| Vonage Here is the output
C:>ping -n 100 69.59.248.70
Pinging 69.59.248.70
|
| Vonage Is 512k upload or download speed? If its upload, it should be ok. If its download,
|
| Vonage The testyourvoip.com test result mirrors exactly what you describe is occurring
|
| Vonage I'm planning on changing internet companies. If I get broadband 512kbps will
|
| Vonage You can only log in to the VDV21 from its LAN interface. You are attempting to log
|
| Vonage PLease note that I have corrected the modem name and vonage adapter. I am vaonage
|
| Vonage Yes that is correct When I try to run speed test I get License Expired.
I ran the
|
| Vonage Is it posible to login to the VDV21's web interface when the device is connected
|
| Vonage That's an option, but I'm not sure about the VPN router settings. Should it work
|
| Vonage When you try to run the speed test, all is says is "License Expired"
|
| Vonage I'm confused. Why can't you run the test? There isn't a lot we can help you with in
|
| Vonage Why don't you just connect both v-portal's to the ethernet ports on the VPN router?
|
| Vonage 1. Your location : New jersey
2. Your ISP name and type (cable, DSL, wireless
|
| Vonage Hello,
I'm looking for recommendations on how to best configure a Linksys
|
| Vonage I live in Germany on a Air Force base and had to recently renew my internet service
|
| not_really_all_you_need_is_a_good_technician_to_properly_wire_everything_make-post-130074.html
|
| Vonage I want to get an extra phone line, but I don't want to deal with my phone company.
|
| Vonage Thanks for the post! Are you referring to the Linksys router or the Vonage adapter/router?
|
| Vonage Check to see what your DNS servers on the router. If you're using AT&T DSL there
|
| Vonage i heard from someone that we can put both devices with class B ip addresses.
then
|
| Vonage I did mean only for testing but with any network problem, you always want to simplify
|
| Vonage Okay, so first, this is what I got when I typed "netstat -a" in cmd on the computer
|
| Vonage OK so that is not the way your listed the IP addresses in the original e-mail. However,
|
| Vonage My default gateway at this point is 70.178.114.1. At least, that's what the VDV
|
| Vonage Not directly, but you can do it indirectly by transferring the call to your own
|
| Vonage This is very simple. First thing I want to point out is you must have typed an error
|
| Vonage Is there a feature code to send a call to voicemail? I want to be able to answer a call,
|
| Vonage I have tried just about everything to be able to forward a port, but have had no success
|
| Vonage Thanks a lot for your prompt and comprehensive reply. It's greatly appreciated.
re:2)
|
| Vonage Can't really help you much with the setup but can offer a few suggestions and have
|
| Vonage I think there is something close to what you are looking for. Since I have no idea
|
| Vonage Hi ,
I was wondering if someone can offer some advice on how to consolidate
|
| Vonage I just converted over from AT&T CallVantage.
One of the features that
|
| Vonage It's all good now.
This is what I did in total to connect my network through
|
| Vonage Thanks for the information. I'll try by flip-flopping the D-Link switch and Linksys
|
| Vonage Ok, if from your diagram, you have the V-Portal connected to the modem and a D-Link
|
| Vonage You are partially correct. The computer is connected to the D-Link switch which
|
| Vonage I am going to assume that you're connecting your computer to the Linksys router
|
| Vonage Just got everything in the mail today.
I have been able to get the phone adapter
|
| Vonage If the message light goes on and the power doesn't, likely the power supply is not
|
| Vonage I've been a Vonage user for approx. 6 years. First, I had the Motorola device and
|
| Vonage Mac sees the Linksys both the old one and the brand new one I just bought yesterday
|
| Vonage I was thinking something more along the lines of porting the number to some other
|
| Vonage Where do I start? First off - you should be able to reset your wireless router to
|
| Vonage Just an FYI. The 500 minute plan rate is now $17.99. It changed a few months back.
|
| Vonage I currently use a Motorola VT4224 as a router/voice gateway. I find it highly limited
|
| Vonage Multiple problems-
I had a computer crash with my XP system, and lost the file
|
| Vonage If you had the Acct Management team place you on the $9.99 which does not have any
|
| Vonage Do I still accrue any minutes on Vonage?
|
| Vonage In effect you are just wanting to call forward all your calls. The only thing I can
|
| Vonage I may pull the plug on both of my base VoIP services including Vonage. Is is possible
|
| Vonage The vonage box does not display caller ID at all. Caller ID is displayed on your
|
| Vonage This may be an exceedingly stupid question, but I haven't been able to find a clear-cut,
|
| Vonage I currently use Qwest as my broadband carrier for my VOIP and general internet
|
| Vonage You not only changed ISP's but added in a new router. So there are 2 possible points
|
| Vonage The error messages you're seeing basically say that the V-Portal can't access
|
| Vonage As VonTechMgr said, I suspect that the problem is NAT-related. Each line on each
|
| Vonage You are quite right about the DSL configuration. The modem was also a router and
|
| Vonage It's not a problem of the Private IP. It is most likely a problem with the NAT traversal
|
| Vonage A little background information. I have Vonage service with two Linksys PAP2
|
| Vonage yes they do just "randomly" assign you a phone number. Essentially the number
|
| Vonage you will have to provide more info i am afraid. Did you just sign up? Meaning are
|
| Vonage I've ported from ATT CV also. The VDV-21 has been rock solid and call quality has
|
| Vonage its the number 1 product that i sell and havent had or heard of any problems.
|
| Vonage I am in the process of setting up Phone Tray, just waiting for the modem to arrive.
|
| Vonage When I got my first Vonage line in 2004, we got the Linksys device with the Star Trek
|
| Vonage ok. i did all these steps 1 by 1 and nothing changed till the last step.
Reset
|
| Vonage I have two office locations. One location has a couple of VDV21-VD devices that
|
| Vonage A few customers tell me that they have called and left messages. I have not received
|
| Vonage I've had Vonage for a while. (ported my number from landline carrier)
Now
|
| Vonage 004 means you have an IP but cannot reach the Vonage servers. Just because you have
|
| Vonage is there a place where i can find the default login settings for the Vonage router?
|
| Vonage Also make sure that you didn't set a static IP on the Vonage adapter. If you did,
|
| Vonage For most other D-Link routers of recent vintage, you need to disable a feature
|
| Vonage Ok, I used to have a WRT54GS Linksys router and i ended up buying a D-Link DIR-628
|
| Vonage I have a vonage account and recently received a new PAP2 phone adaptor (similar
|
| Vonage Hi, I just have a wireless laptop, my alice italia telecom modem and the vonage
|
| Vonage so i went to the demarcation point and it looks the the wires are connected correctly.
|
| Vonage I have a vonage phone adapter, wireless router, and a cable modem. Everytime I
|
| Vonage the house isnt too large. 2500 sq ft. the jack that i am using is maybe 20 feet away
|
| Vonage How big is your home? ed56 is right about it being the home wiring but it might be
|
| Vonage My guess is it could be the wiring or one of the jacks.
1st, make sure the telephone
|
| Vonage I know this has been posted before. but i cant find something exactly like this.
My
|
| Vonage I read that Vonage does not allow voice broadcasting or autodialing. Does this
|
| Vonage Having setup problem. What's the best cable setup solution. A l l
I've tried
|
| Vonage you can just set up residential lines and if a fax line is needed just add it to one
|
| Vonage Does the issue go away when you end the phone call?
|
| Vonage We have verizon dsl and use a zoom modem. We had issues with the internet and verizon
|
| Vonage Is it legal for a business to get residential lines? I don't want to be doing anything
|
| Vonage Hi,
I am looking to use a vintage phone together with voip. After having had
|
| Vonage Just get residential lines...
They might check you for residential vs business
|
| I_had_read_this_item_http_www_vonage_forum_com_ftopic22203_html_vportal_which-post-129895.html
|
| Vonage Yes. Due to the expense i will probably look for an alternative. Thanks for the
|
| Vonage You can have as many lines on a single account but each line has it's own rate plan.
You
|
| Vonage When you say the new router can't be recognized, what exactly are you referring
|
| Vonage Thanks for your quick reply. Just had one question.
1)Looking at the Small
|
| Vonage Yes you can do that. You can move your lines between devices by using the Move a Line
|
| Vonage I have been a Vonage user for a fair while now. I have had a trusty old BEFSR41 Linksys
|
| Vonage I have the Vonage Business line with which provides line 2 for the fax line. The
|
| Vonage A suggestion for the credit card terminal issues: ask your merchant account provider
|
| Vonage Each line would be independent with it's own number so the cost per line would be
|
| Vonage If both the Vonage adapter and your PC are connected behind the Linksys wireless
|
| Vonage In attempts to trim down my very large phone bill, i'm considering transfering
|
| Vonage I have been using Vonage for several years without any major problems. Lately
|
| Vonage This is due to the QoS on the V-Portal (I am assuming this is the device you have).
|
| Vonage hm.. using v-portals-the way it seems to be fixed is rolling back firmware. not
|
| Vonage i remember distantly that those 2 didn't mix, but then comcast agreed to play nice.
|
| Vonage That is what I figured. How would I attempt to set up the internet sharing with the
|
| Vonage I forgot to mention that I am using cable internet with Time/Warner (roadrunner).
I
|
| Vonage Hi, I have been using Vonage for well over a year now and been very happy with it.
Until
|
| Vonage All that is expected back is the device and the power adapter. The network cables
|
| Vonage Sounds like they proxy their network. If this is the case, the answer is no to access
|
| Vonage Welcome back.
|
| Vonage Hello,
I have been using vonage for a long time now, and decided to take it with
|
| Vonage Hi. I had trouble finding information I need in the Internet to know when sending
|
| Vonage OH NO!!!!!!!! I'm no longer goona be in the phone booke :(
So I guess the I.R.S.
|
| Vonage isn't this something like call blast that vonage already has?
Maybe what
|
| Vonage Hi! I just wanted to add what I have learned recently to this forum topic for people
|
| Vonage aslong as your internet is a good speed you shouldnt have any problems i work for
|
| Vonage Hello everyone I am thinking really hard of getting Vonage. I am sick and tired
|
| Vonage I'm thinking of switching to the new V-Portal thing; I've had a Cisco ATA-186 for
|
| Vonage ok, thanks for the suggestions, i think i will try that.
thanks
|
| Vonage Hey fellow Vonage users ... if you use TeamSnap to manage your recreational sports
|
| Vonage First off, the numbers from the test are pretty bad. The maximum delay verses the
|
| Vonage Requested info below. My problem is that a lot (about 50% I'd guess) of incoming
|
| Vonage Thanks for looking at it. Just making sure it's not the two of us. Yes, we both paid
|
| Vonage Ok, made a few changes, got everything working perfect now. 1st change was to use
|
| Vonage Yes this is very common with VoIP adapters. Well at least with some of the older
|
| Vonage Hi,
I have been a customer of vonage for several years. I have always had this
|
| Vonage Have you spoken to an account manager? Has the manager investigated the issue,
|
| Vonage I'm sorry to hear that you experienced these issues. The good thing is that they
|
| Vonage I have an existing Vonage line.
I want to know if i can install single line at
|
| Vonage It will be taken care of.
|
| Vonage Hello!
I'm new here. I've been browsing tons of forums for an idea of what to do.
|
| Vonage Saturday I signed up with Vonage. The woman who signed me up read my shipping address
|
| Vonage OK I see how it works and don't know the exact problem since I don't have source code
|
| Vonage Can you explain how this application works? I downloaded it and do not see how this
|
| Vonage The DHCP server is behind the NAT of the V-Portal (and all other devices) so there
|
| Vonage The V-Portal has two nice things: a pretty good QoS engine and an LCD screen that
|
| Vonage The VoIP phone has nothing to do with Vonage and will not work with Vonage since
|
| Vonage You should turn off the DHCP Server on the V-Portal.
That should be all you
|
| Vonage First temporarily connect your PC directly in to a LAN port on each of the Vonage
|
| Vonage My vote would be for an N router that supports the DD-WRT firmware.
I'm normally
|
| Vonage Anyone use the software called vmrover to access your voicemail from vonage?
|
| Vonage I realize this may have been asked before but this technology changes all the time
|
| Vonage I've been a Vonage customer since mid 2006, and when I first acquired my service
|
| Vonage Ok, well, here's the setup I came up with:
Modem
v
DIR-615
v
co
|
| Vonage Hello
I've just moved the linksys router and TopCom usb voip from the boss
|
| Vonage How is this compared with Onesuite? I'm currently paying $1 a month with my Onesuite
|
| Vonage If your saying that the device you connect to your ISP's modem currently, could
|
| Vonage I want to install my vonage and it seems that the IP address provided by my broadband
|
| Vonage I still can't believe, after all this time, we are still waiting for this feature!
|
| Vonage Thank you
|
| Vonage You cannot use 3rd party VoIP adapters to provide the actual Vonage phone service
|
| Vonage Hi there,
I would like to simplify network setup and consolidate all three
|
| Vonage I finally made the switch to VoicePulse when my phone number became portable and
|
| Vonage any news on this subject?
|
| Vonage What kind of router do you have?
This may be completely unrelated but I too
|
| Vonage If you have cable as your broadband, you can quite easily use the existing phone
|
| Vonage Well, the extra router is for the wireless since Vonage does not have a device that
|
| Vonage Hi Folks - I looked back thorugh a few months of posts but don't see anything as basic
|
| Vonage thank you! Do I have to configure anything in the v-portal or can I just leave those
|
| Vonage 1. long island, ny
2. Cablevision
3. 10mb upload 50mb download
4. motorola
|
| Vonage You could still use the other ports on the DIR-615, but not on the Vonage devices
|
| Vonage Try this:
http://www.vonage.com/corporate/corp_contact.php
Not
|
| Vonage I could still use the other ports on the DIR-615 or even connect the Vonage devices
|
| Vonage Look at this for starters.
http://vonage.nmhoy.net/
Then I would recommend
|
| Vonage You will not be able to use your V-Portal with the Cricket service without some
|
| Vonage If it were me with your devices, I would do this.
Internet -> Network
|
| Vonage 1. There aren't any Vonage devices that have more than 2 phone lines so you will
|
| Vonage I currently have a Linksys RT31P2 Router. I have ntworked 2 computers together
|
| Vonage Have you found the cause? We're having the same exact issue. Although I don't know
|
| Vonage thx for the reply...
Yes i am using a 5.4 ghz cordless....the ethernet connection
|
| Vonage Are you using cordless phones (2.4 GHz, 5.8 GHz with backoff to 2.4)? When the wireless
|
| Vonage I also use Popfax.com internet fax service and i like it. It works fast, the service
|
| Vonage I personally use Popfax.com internet fax service and I like it . It's so fast and
|
| Vonage Low bandwidth will affect call waiting. Change your bandwidth saver to the lowest
|
| Vonage With the Vonage adapter donnected, use your pc to check your IP address from the
|
| Vonage Is this the version of click2call?
http://www.vonage.com/features.php?feature=click_2_call
I
|
| Vonage just started my vonage service a cpl weeks back and ever since my wireless keeps
|
| Vonage Ok here's the situation over a month ago I got a new debit card, so i went to login
|
| Vonage I havent been able to get my Vonage V-Portal working yet :cry: I'm not sure how or
|
| Vonage Hi
I have read in one of the forums that Vonage works with BSNL connection in Hyderabad-India.
|
| Vonage Due to various technical and other issues, I find myself in need of some advise
|
| Vonage Hey, you can try online fax. It's so widespread nowadays, it's cheaper than the
|
| Vonage I have had Vonage for several years now with out any problems what so ever. My question
|
| Vonage So I just got a new vonage line set up. I have a brand new v-portal and everything
|
| Vonage Slyster,
If you do a search on the forums, you will find a split b/w those who
|
| Vonage I have my setup Cable Modem->Vonage Router->Linksys Router->2 computers.
|
| Vonage This inquiry is particularly geared towards the experts in this forum. Research
|
| Vonage I did see an installation diagram saying to connect an Ethernet cable from any
|
| Vonage Yes, just connect 2 adapters to your home internet.
Each line will have its
|
| Vonage But thats not how i have it setup...my Router lan connects to the RTP lan...if I
|
| Vonage Your setup is fine. You can have the RTP300 hang off of the Linksys WRT with no issues
|
| Vonage I understand that this is affecting calls with other people but the one thing you
|
| Vonage I don't think it's anything to do with the ADSL modem. It's a 3Com operating in bridged
|
| Vonage Hi- I just installed Click2Call on my laptop.
XP pro - outlook 2003.
I have
|
| Vonage any help here? Can someone tell me if its best to have my vonage device on a separate
|
| Vonage any help here? Can someone tell me if its best to have my vonage device on a separate
|
| Vonage Just file a dispute with your credit card. The credit card company will credit
|
| Vonage So why is it so hard to cancel your Vonage service? I keep getting the run around
|
| Vonage Hi
I currently have a vonage accounts in 3 different locations, 2 business
|
| Vonage Can you post the information in the "What to post when having technical trouble
|
| Vonage I've been fine the past few days.
|
| Vonage Those aren't the Relays and they are not even on the Vonage network. the relays
|
| Vonage To 69.59.243.35 (LA) my ping is 57 msec, with the biggest holdup being a relay called
|
| Vonage For a few days, incoming calls don't get connected. Just me?
It will ring and
|
| Vonage When you ping random sites, you are not actually gauging true latency for the issue
|
| Vonage The 0.5 sec + delay is present throughout all calls. I've tried the Vonage box connected
|
| Vonage Vonage has 3 Outbound locations between East coast and West coast which house
|
| Vonage The one complaint I have with Vonage so far is the excessive lag on voice calls -
|
| Vonage we'll see if this fixes the problem. it is intermittant.
they implied that the
|
| Vonage In addition to what VonTechMgr suggested, what happens to the call waiting caller?
|
| Vonage The only problem with that is that the properties the technical support agent
|
| Vonage The phone I am using is Panasonic KX-TG5632 and it is connected to a splitter inserted
|
| Vonage cross posted from ZDNET that is wrote:
http://talkback.zdnet.com/5206-10537-0.html?forumID=1&th
|
| Vonage I haven't fixed it, though I did find a way to minimize its effect. When you want
|
| Vonage If you trace the phone cable that connects to the Vonage adapter to the other side,
|
| Vonage Did you ever figure out how to fix this issue. I am having the same issue and can't
|
| Vonage 1. Your location
Brooklyn, NY
2. Your ISP name and type (cable, DSL, wireless
|
| Vonage You'd probably be best assisted by posting the information in the "What to post
|
| Vonage When talking to someone and another call comes in all I can hear is one beep and no
|
| Vonage What is the problem with your call waiting?
|
| Vonage Hi, It is kind of off topic but I just give up on Vonage after many attempts to make
|
| Vonage price? Availability?
|
| Vonage Hi Friend,
Broadband telephone service provider Vonage said Monday that
|
| Vonage It tries to reconnect ever so often. i will be surfing the net and notice the page
|
| Vonage Thanks Stretch and WhatUMean, it appears this is the same issue for me as well -
|
| Vonage More info:
At about 20 minutes it drops. When on the phone at 20 minutes it has
|
| Vonage To me that sounds like it is killing the keep alive between vonage and your ATA.
|
| Vonage i can unplug the Vonage router and plug right back in or go inot config page and restart
|
| Vonage ksig has been the only one to respond so far. I have the SAME EXACT PROB. But no ksig
|
| Vonage Great! Let us know if you experience audio issues now.
No, you cannot use a
|
| Vonage OK I just reconfigured the V-Portal and my D-Link DI-624 router. I had to use MAC
|
| Vonage are you able to switch your setup to:
Verizon FiOS ONT->Cat 5->Vonage
|
| Vonage Hi,
Here, I just got U-Verse and have a 2-Wire router. and Connect with c
|
| Vonage Ok. I also expended like 40 minutes talking to the tech service.... When you pull
|
| Vonage I’ve read many posts about choppy audio. I am a new Vonage user (less than 2 months)
|
| Vonage i am only finding one place to put a username and password in the Vonage router and
|
| Vonage Do you have to supply login credentials to access the internet via u-verse? If
|
| Vonage Hi Friend,
Your phone call quality is horrible , so first your check your
|
| Vonage i'm using the Huawei SmartAX MT880 modem... been so for a long time now. For the
|
| Vonage What kind of DSL modem are you using? And how are you connecting your PC to it?
If
|
| Vonage ya I did see that in this forum as well....trying to see if my setup is correct....I
|
| Vonage Did you restart your computer and dsl modem after removing Vonage device?
Is
|
| Vonage If you do a search for "Comcast", you will see many complaints from Comcast users.
|
| Vonage For some reason I can only connect to the internet when I go through the vonage adapter
|
| Vonage I just started having issues w/Vonage (been a subscriber for a few years now) and
|
| Vonage * BUMP *
My wife still has call problems to Ukraine. Problems cleared up for
|
| Vonage When you log into your web account and click on the Features tab, it is the first
|
| Vonage Ok I just got U-Verse and have a 2-Wire router from AT&T. Connect puter to Vonage
|
| Vonage I couldn 't find Network Availability. Where can I find it?
|
| Vonage I am a V - Phone user from oman, i have seen couple of topics stating VOIP is blocked
|
| Vonage I have been using this router for a while now but suddenly it seems to have fried
|
| Vonage This entire process is painful. Even if you can do it you will likely lose DSL for
|
| Vonage Thanks, that helps clarify things. Any insight into why Vonage stopped offering
|
| Vonage There used to be an SMB+ plan but Vonage stopped offering the plan in June 2008.
|
| Vonage I called Vonage last week to ask what they offer for a small business that has about
|
| Vonage I had the same problem. it turned out that a friend had ordered Vonage and a number
|
| Vonage Sent you a PM.
|
| Vonage AYE!
|
| Vonage Hi all, sorry if this has been addressed before, if so feel free to direct me there.
There
|
| Vonage I currently have Verizon DSL and local phone service and would like to convert
|
| Vonage /me drools. We're wishing for FiOS around here.
|
| Vonage I just dropped Comcrap (after 20+ years) and switched to Fios internet and my Vonage
|
| Vonage After spending an hour with Vonage phone support, I gave up.
They wanted me do
|
| Vonage Hi there -
I have a nearly identical problem.
I have physical house lines,
|
| Vonage Good point, but I use my internet a heck of a lot more than my telephone and rely on
|
| Vonage I was hoping it wasn't the cable company since they would be the hardest to get to
|
| Vonage Post the information that is asked for in the sticky at the top of the forum "What
|
| Vonage Quite often while talking on the phone, half of the conversation goes dead for
|
| Vonage Could the possibility of Comcast's Network Manager, which is being checked out
|
| Vonage What cable comapny is your ISP?
|
| Vonage Well problems are continuing to persist. Yesterday during a call the callers
|
| Vonage Amen PVVOIP. I agree. They're providing me a gateway to the internet. They shouldn't
|
| Vonage Totally confused! Comast user with Vonage Router. With the results shown below,
|
| Vonage thats what i thought that u couldn't have both, but the only reason i did it was because
|
| Vonage Hi friends,
Your reason is right, because now a day here i suffer same problem
|
| Vonage Vonage is not recommended for satellite internet.
There is too much delay from
|
| Vonage k, here is my scenario. just moved to an area that can only get satellite internet.
|
| Vonage @44 cents a share, Your work is almost over. :-D
|
| Vonage so do i need to have him worry about whether the firmware on the DSL modems themselves
|
| Vonage That might be what's occurring...the load balancing is trying to send the signaling
|
| Vonage The IT guy is correct. The problem you have is that the SIP signaling which is used
|
| Vonage The phones seem to be working fine now. :)
If Comcast is doing something to
|
| Vonage i am leasing office space, so i talked to one of the IT guys and he told me they are
|
| Vonage It would help to know what modem you have. If it is an older modem, you may need to
|
| Vonage 1) Location: Provo, Utah
2) ISP: Xmission DSL
3) Download/Upload: 1310/788
4)
|
| Vonage Could the possibility of Comcast's Network Manager, which is being checked out
|
| Vonage Maybe you met some problems using their services, compguy74. But u can’t
|
| Vonage The vonage side
|
| Vonage Average ms for ping:
14
115
94
That is in the order of the IPs you gave
|
| Vonage Is there any way to get call records over a year. I need records from Oct 07-Feb 08.
|
| Vonage The speed is better (the wireless verses non-wireless would explain that) however
|
| Vonage One other thing to consider here is all tax, fees, ect we pay on the Vonage service
|
| Vonage This is with my laptop connected to the router with an Ethernet cable.
Speed
|
| Vonage The numbers got a little better but much. You might want to perform some other speed
|
| Vonage This is after calling Comcast and getting a signal sent out to my modem:
Speed
|
| Vonage Hello,
My current setup is Cable modem connected to Motorolla VT1005 connected
|
| Vonage Sorry about that.
1. New Jersey
2. Comcast Cable
3. Blast! Speed is fast
|
| Vonage Can you post the information in the sticky message "What to post when having technical
|
| Vonage Vonage has been great since I got it until the past few days. The call quality is
|
| Vonage Which side hears the echo? The Vonage side or the remote side?
|
| Vonage My wife continues to complain about echo which is now getting worse; 15-25% of
|
| Vonage I have used the forwarding feature with great success to connect to foreign numbers.
|
| Vonage Number transfer is not immediate.
|
| Vonage Level 1 and Level 2 Tech support agents are NOT qualified to make those statements.
|
| Vonage You have 2 options at this point in time:
1) Connect 1 phone directly to Vonage
|
| Vonage My setup is Cable Modem (TWC) - WiFi Router - vPortal - Uniden Phone Base Station.
I
|
| Vonage Yup, just venting.
The first tech that I was on the phone with for 2+ hours (great
|
| Vonage If you place a call to the phone number your transferring, it will not ring through
|
| Vonage Hi - bought the V-portal adaptor today, installation went fine. Completed my
|
| Vonage Ok, here's what I got:
Ping Statistics
1) Ping statistics for 69.59.248.70:
|
| Vonage Can you run a ping and traceroute to these IP addresses from your computer and post
|
| Vonage What is the point of your post? Are you simply venting or flaming? If your Vonage
|
| Vonage I am new user of VPortal.. my problem is that i live in a Appt. where i have a cable
|
| Vonage Forgot to mention....Sometimes I get high jitter numbers as well. It seems like
|
| Vonage Thanks for the response.....There is slome slack, so maybe I can try a shorter
|
| Vonage If the latency was always 200ms (round trip), it would be a little high but not a
|
| Vonage Hi All,
I've been having problems with my Vonage quality lately. It's the
|
| Vonage Suggest you disconnect all your home wiring-Hook Up one at a time and test.
Your
|
| Vonage I will try that now. I have had the Vonage device unplugged for over 5 hours now and
|
| Vonage Yes it has been heard plenty of times and hard to believe when it is mentioned that
|
| Vonage What happens when you place the V-Prtoal behind the Linksys. Although the V-Portal
|
| Vonage The cable company asked that as well, and they do not so far as I can tell. The outage
|
| Vonage When connectivity is lost, have you noticed if any of the lights on the cable modem,
|
| Vonage Hello again folks. I got great results from this forum in setting up my alarm system
|
| Vonage Thanks I appreciate the reply but I already have found help with Vonage...
and
|
| Vonage If you post the information in the message "What to post when having technical
|
| Vonage REALLY shabby support!
This is a cut/paste of a message that I wrote at an "I
|
| Vonage The in-line frame is not set to a proper size for the results of the test and based
|
| Vonage Yeah, wish Vonage would finally get moving on this (Outbound caller ID.)
I
|
| Vonage OK - You can ask VonTechMgr.. this is quite possibly my biggest annoyance with
|
| Vonage I have a $3/month Skype number, and it shows my caller id. Doesn't that really fly
|
| Vonage You should have actually started a new thread instead of hijacking one that is
|
| Vonage I have two TA's (a voice and fax line on first TA, and another voice line on 2nd TA).
The
|
| Vonage I was having problems with QOS and adjusting it on the router was just not fixing
|
| Vonage Slyster, with respect to the good people in the trenches at Vonage, the tech I spoke
|
| Vonage Great, thanks guys. I am going to try this on Sunday and will let you know the results.
|
| Vonage I need a refer friend link so I can signup. You get 2 free months and so do I. Anyone
|
| Vonage When you were running the test using you cable connection, were you running it
|
| Vonage Just curious, were you forth giving with all necessary information to the tech
|
| Vonage So getting back to the subject of my original post, I tried to get Comcast to swap
|
| Vonage Hi All,
Yes, i agree with you and call forwarding without installation of
|
| Vonage Consumer Advocates Embrace FCC's Latest Comcast Inquiry
Yes, They have located
|
| Vonage I wanted to approach this post more from a marketing and customer service perspective.
|
| Vonage Hops 13 - 64 do not exist. That is why they time out. A default traceroute will travel
|
| Vonage I have the 5100 or the 5105 and I can't honestly complain. I have comcast and for
|
| Vonage Well…I don’t know what the statistics are, but there must be an awful lot of people
|
| Vonage While I agree the Ambit may be part of the issue since it is on our list of hardware
|
| Vonage Sure, I understand what you are saying. And DSL has always has worked better for
|
| Vonage Mark,
Don't be focused on your speed. Just because the cable connection provides
|
| Vonage Sorry for the long delay...apparently the forum is not sending activity notifications
|
| Vonage Yes you can. Just enable 1 of the forwarding features. You can use Call Forwarding,
|
| Vonage I have been happy with Vonage for almost 4-5 years now. Never had any problems with
|
| Vonage The voice quality of the VTA and V-Portal are both very good. I have one of each and
|
| Vonage I use a UPS (apc) 650 for mine and it will last 8 hrs or more holding up the cablem modem
|
| Vonage Hi,
I have a HUAWEI WA1003A ADSL Modem for BSNL connection in India.
Vonage
|
| Vonage Just got Vonage activated last week.
I am also experiencing error 013 when connecting
|
| Vonage This has nothing to do with the V-Portal or Vonage. Since your losing internet
|
| Vonage They have a limited selection of area codes that can be used. You are right though
|
| Vonage i too am on the 24.99 canada plan check often to see other
voip providers incase
|
| Vonage Just wondering if anyone had some opinions on the features and quality of the V-portal.
|
| Vonage I have RR 2.0 a D-ink 524 wireless router and Vonage V-Portal router. Every once
|
| Vonage Thank you very much for your VERY helpful reply! I'll see what I can find now.
|
| Vonage UPS backup time is rated in watt-hours. A 200 watt-hour UPS should keep a 200-watt
|
| Vonage I had a Comcast modem (used for Internet and VoIP) that came with a battery, and
|
| Vonage No - I play them as a regular use on my windows box. Works just fine.
|
| Vonage The message wav files sent to my email can only be played by my windows media player
|
| Vonage I had to shift my phone from my one office to other and when I connected powered on
|
| Vonage You could but that wont solve the issue of your modem rebooting at around the same
|
| Vonage No Comcast Digital. Only have Comcast internet. Since it seems from your post
|
| Vonage Subnet mask on my router is class c. I tried to connect to the V-Portal wan ip address
|
| Vonage No it can't. Is the subnet mask on your D-Link 255.255.0.0 or 255.255.255.0
If
|
| Vonage Well, I tried that but it didn't seem to work out. I enabled remote admin on the V-Portal
|
| Vonage I belong to the other forum mentioned and that is more to do with the alpha or beta
|
| Vonage Thank you! I appreciate your help. Perhaps I will get more joy there. :)
|
| Vonage Yeah they are not directing you to this forum since this is not an officially owned
|
| Vonage I originally emailed the customer care team, who directed me to the corporate
|
| Vonage What e-mail address did you send your initial question to?
I am not sure why
|
| Vonage Can't give you any type of detailed reason without obtaining more data. You wouldn't
|
| Vonage Well, if the telecommunications industry in the US is in even half the shambles
|
| Vonage Using a ATA-186, with Comcast modem.
If no outgoing calls for say, 10 mins
|
| Vonage No hacking required.
http://www.vonage.com/support.php?keyword=VPortal_Menu#1
You
|
| Vonage So I just switched to Vonage since Voicewing is going bye bye (or at least in the
|
| Vonage I am trying to forward port 5900 so that I can use VNC, but I can't seem to get it working.
I
|
| Vonage As of right now... seems like it is keeping its head up around the .38 mark. Even
|
| Vonage No because your dealing with the LAN IP. The LAN IP can only be changed by user intervention
|
| Vonage OK, this is good, THANKS!
Back to the router IP. I never was able to get to the
|
| Vonage I haven't heard the commercial.
Too funny that Vonage would send you the non-official
|
| Vonage Can you connect to the internet if you take the Vonage adapter out of the network
|
| Vonage 1. Spring, Texas
2. Your ISP name and type (cable, DSL, wireless etc): ISP
|
| Vonage Can anyone tell me if one of the Vonage commercials is voiced by Sean Murray (who
|
| Vonage Glad you called again to get a deal. Times are tough for companies so I figure if
|
| Vonage I am planning to use Vonage as my second line just for telephone calls. will there
|
| Vonage Router version firmware doesn't really ring a bell since Vonage refers to firmware
|
| Vonage Firmware Version: 5.01.04, I copied this from the Vonage RTP300-VD settings
|
| Vonage You must be referring to the Modem's firmware. That is something I could not help
|
| Vonage The modem is just a modem. Best I can tell I have a static IP from Comcast, I'm paying
|
| Vonage Is your cable modem also a router? If so, it might have a LAN address of 192.168.15.1
If
|
| Vonage Interesting. The IP addresses given for other routers I've used always worked.
|
| Vonage You must have the RTP300 NAT'd behind another router which uses the 192.168.15.0
|
| Vonage Just like downtown, worked perfectly. That has, for the most part, always been
|
| Vonage Looks like the local IP of the RTP300 was changed to 192.168.16.1. Try using that.
|
| Vonage Didn't work in Firefox. I forgot, I'm using a Proxy with Firefox, will try again.
Displaying
|
| Vonage Try it in Firefox. IE7 can be a bit buggy with some router interfaces. Also, what
|
| Vonage My Netgear WGM24 router died so I'm running everything through my Vonage RTP300-VD
|
| Vonage Contrary to popular belief, enabling port forwarding or DMZ does not bypass the
|
| Vonage Then help me to understand.
I can have my xbox connect to the internet, send
|
| The_only_way_Vonage_will_work_properly_when_used_with_any_SBG_series_is_to_disable-post-129346.html
|
| Vonage I've just switched over to cable internet after having DSL for two years. My previous
|
| Vonage I've been using a linksys RT31p2 for 4+ years but i've been increasingly getting
|
| Vonage What is your bandwidth and ping tests like during the time you have problems?
working
|
| Vonage I've had Vonage for almost a year now and it's not been fun! The sound quality is
|
| Vonage Well . . . after 33 months, all of them what I consider to be completely happily .
|
| Vonage I would try the test from the Comcast modem and see what you get. QOS is based on a
|
| Vonage You don't need to control the router to use Vonage. You can just plug the ATA into
|
| Vonage I moved into an apartment building and want to set up my Vonage. The internet connection
|
| Vonage You would have to run from the ATA port to eliminate those devices. [And Comcast
|
| Vonage I am guessing QoS because 25% is horrid, everything else is fine.
As to the
|
| Vonage Your reply should be a sticky that every poster be required to read! Of probably
|
| Vonage Where can I go to see summary of phone activity, incoming and outgoing? I see the
|
| Vonage OK - why are you trying to set up a static? Do you own a statip IP from your provider?
|
| Vonage how are you measuring and from where. Since your ATA is first in line after your
|
| Vonage OK... I found the blue white pair from the office and pulled it off the punch block.
|
| Vonage I returned from vacation last week to find my vonage service is unusable, it was
|
| Vonage I currently have the following setup:
suddenlink cable modem #U10C018 ->
|
| Vonage Luckily the guy who installed the telephone wires has labeled them right next
|
| Vonage Have we recieved confirmation that this has been resolved? I just tried and had
|
| Vonage If your seeking assistance and feedback, please be more detailed about your issue.
|
| Vonage That's because it was corrected mid February with a proxy code update.
|
| Vonage I was having the same issue and have been following this thread. No recent updates
|
| Vonage giving error, was working for months, any advice?
|
| Vonage I phoned for a friend to get him on the $24.99 Canadian Residential Premium Unlimited
|
| Vonage Hi all,
I have a got VOIP phone in home which supports video too .When i tried
|
| Vonage HI,
We are in the process of implementing SIP based voice network between
|
| Vonage Yes. You can access it via it's WAN port after you have logged into it via the LAN
|
| Vonage Can you access the vonage device through its LAN port and disable its DHCP then
|
| Vonage THis test seems to be an offshoot of the visualware speedtest at
http://myspeed.visualware.com/se
|
| Vonage I'm happy to report that I have the Linksys RVS4000 ($108 at Newegg) 4 port wired
|
| Vonage You can use Internet Connection Sharing on the PC to connect your Vonage device
|
| Vonage I have just acquired an account and phone number with vonage and am now connecting
|
| Vonage These types of things happen all the time to simple store bought routers. D-Link,
|
| Vonage Appreciate the response. However I did not change anything recently. Why would
|
| Vonage The issue is exactly what I described to you in my initial response. On outbound
|
| Vonage Sent PM with the details. Please respond accordingly.
|
| Vonage If your call disconnects at exactly 60 seconds, that is an indication that there
|
| Vonage At the top of the page of the forum, where you see the posts for the Vonage forum
|
| Vonage While this provides a sense of security to the basic home user, it really does nothing
|
| Vonage Yes. Calls disconnect. Not sure where is that sticky on top of forum. Can you help
|
| Vonage The reason you are doing this is because SPI is Stateful Packet Inspection. This
|
| Vonage I think the key that VonTechMgr said is what I bolded. In this case you've got two
|
| Vonage Then that's a good place to start.
Start with the info from the sticky at the
|
| Vonage Thanks trekologer. You gave very good step by step instructions. I will surely
|
| Vonage VonTechMgr,
Thanks for the detailed response. I do have some questions.
First
|
| Vonage -
Hello,
I am using vonage for over a year now. Was fine with very clear until
|
| Vonage Thanks. Makes sense. I also want to add we are hearing heavy static on the line now
|
| Vonage There is something you should configure in your DIR655 if you have not already.
|
| Vonage Not in this case. The timeout value in Voice Mail means your phone has to send back
|
| Vonage Thank you for the quick replies! I will double check the way I have things connected
|
| Vonage Here are my current stats...
1. Long Island, NY
2. Optonline - Cable
3. Using
|
| Vonage The wireless router you already have should be fine. When you get the new V-Portal,
|
| Vonage Both error messages are connection-related. Code 003 is unable to reach Vonage's
|
| Vonage As trekologer just said, your symptoms are a 100% exact match for what happens
|
| Vonage You will have to call Vonage and inquire about the MAC address of the Vonage telephone
|
| Vonage There is a "sticky" topic at the top of the board called "What to post when having
|
| Vonage Can you describe how you have your equipment setup. Also how your telephone(s)
|
| Vonage Hi. I have had Vonage service for a few years and overall it has been reliable. A
|
| Vonage I have been a vonage customer for 4 years. I assume it's been 4 years because I was
|