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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Fax - Tivo - Alarms
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ssvir
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Joined: Dec 14, 2005
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PostPosted: Wed Dec 14, 2005 5:14 pm    Post subject: Using Winfax pro and a regular Vonage line Reply with quote Back to top

I would like a step by step explanation of how to set up my winfaxpro software using my PC internal modem to send and receive fax messages when needed.

What hardware if any is needed?

How does the Vonage modem know whether a call is a fax to receive or a normal voice call?

Need some help. Thanks
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Steve48
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Joined: Aug 30, 2005
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PostPosted: Wed Dec 14, 2005 8:29 pm    Post subject: Re: Using Winfax pro and a regular Vonage line Reply with quote Back to top

ssvir wrote:
I would like a step by step explanation of how to set up my winfaxpro software using my PC internal modem to send and receive fax messages when needed.

What hardware if any is needed?

How does the Vonage modem know whether a call is a fax to receive or a normal voice call?

Need some help. Thanks


Well, first, the Vonage box is a phone adapter, not a modem (at least we don't call it that). It provides a telephone jack just like one that regular land-line phones use. You can plug phones, fax machines, and, in your case, a fax modem into that jack. The winfax pro software should work the same as if you had an ordinary phone instead of a Vonage phone. You won't need any new hardware.

The Vonage box has no way of knowing whether an incoming call is fax or voice. You're in the same spot that you would be in if you had a regular phone and were trying to use it for both fax and voice. Generally speaking in that situation, people set up their fax machine software so that it "answers" a call when you command it to manually. Sometimes the fax machine (or fax modem) can detect the fact that the incoming call is a fax, but setting it up to automatically answer can be problematic, especially if you also have an answering machine.

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ssvir
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Joined: Dec 14, 2005
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PostPosted: Wed Dec 14, 2005 8:57 pm    Post subject: Reply with quote Back to top

Wrong terminology. I meant router.

If I get a phone line splitter (1 into 2) and have one line going to my phone from the Motorola router and the other going to the computer, would that allow me to have the faxing capability when I want and the voice the rest of the time?

I've read somewhere that there is some sort of a data/voice device which lets the router and/or modem know whether is data or voice and lets the fax pick up if appropriate or lets it go to voicemail.
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Steve48
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PostPosted: Wed Dec 14, 2005 9:56 pm    Post subject: Reply with quote Back to top

Yes, the splitter should give you fax when you want it and voice when you want it. I don't know of a device to make it automatic for you.

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Steve Gray
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ssvir
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PostPosted: Wed Dec 14, 2005 10:28 pm    Post subject: Reply with quote Back to top

Thanks for your help.
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