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Bruafekkay Posted:
agreed dingy
anybody, obviously
if the quarters is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
granit stelen beefy
On Dec 08, 2016 at 19:41:55

Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

In The Forum:
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Topic:
mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
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Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
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Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
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Topic:
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On Sep 30, 2016 at 00:37:45


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CalvinC
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Joined: Dec 12, 2005
Posts: 4

PostPosted: Wed Dec 14, 2005 1:06 pm    Post subject: Cannot get green light on phone adapter Reply with quote Back to top

I'm in Saucier, MS
2. ISP Bellsouth.net FastAccess DSL
3. Upload is: 2.79Mbps Download is: 316Kbps
4. Modem is: Westell Wirespeed A90-210030-04
5. Type of Adapter: VTech 8100-2
6. Setup Modem> adapter> pc
7. No green, got a solid yellow light, no dialtone, busy signal
8. test you Voip results 4.4
Tell me what do I do to begin making calls with this Voip phone.
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NateHoy
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Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Wed Dec 14, 2005 1:19 pm    Post subject: Re: Cannot get green light on phone adapter Reply with quote Back to top

CalvinC wrote:
I'm in Saucier, MS
2. ISP Bellsouth.net FastAccess DSL
3. Upload is: 2.79Mbps Download is: 316Kbps
4. Modem is: Westell Wirespeed A90-210030-04
5. Type of Adapter: VTech 8100-2
6. Setup Modem> adapter> pc
7. No green, got a solid yellow light, no dialtone, busy signal
8. test you Voip results 4.4
Tell me what do I do to begin making calls with this Voip phone.


Is the Voip adapter getting an IP address (can you surf the Web on your PC)?

Does your DSL require a login? Has that login been set up properly on your Voip adapter?

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
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CalvinC
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Joined: Dec 12, 2005
Posts: 4

PostPosted: Wed Dec 14, 2005 1:24 pm    Post subject: Cannot get green light Reply with quote Back to top

Yes, I can surf the web. I went into the setup and tried to input the username and password function, but when I do that, the light turns red then it won't do anything. The way I have it now is to select IP automatically.
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NateHoy
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Vonage Forum <b>MVM</b>


Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Wed Dec 14, 2005 1:32 pm    Post subject: Re: Cannot get green light Reply with quote Back to top

CalvinC wrote:
Yes, I can surf the web. I went into the setup and tried to input the username and password function, but when I do that, the light turns red then it won't do anything. The way I have it now is to select IP automatically.


OK, so just to clarify. When you wire it like THIS:

DSL Modem ->Vonage Voip Adapter -> PC

The PC can surf the Internet and do everything it wants to do, including www.testyouroip.com

Correct?

I'm going to assume that (presuming you are a new customer) you've activated the device, and that you've waited a while for Vonage to get the setup.

If that's the case, then there are two possibilities:

1. The ports that Vonage needs to use are blocked by a firewall somewhere enroute. Your ISP may be blocking Voip, for example.

2. Your adapter is fried.

Of course (stating what is probably obvious, but just in case): If you're a brand new customer and you haven't activated the unit yet, then it's not going to give you a line until you sign up for service, using "retail activation" on the Vonage site. If you've just signed up, it'll probably take a little while for your router to get set up, get the latest firmware, and acquire a line.

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
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CalvinC
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New Forum Member


Joined: Dec 12, 2005
Posts: 4

PostPosted: Wed Dec 14, 2005 1:37 pm    Post subject: Cannot get green light Reply with quote Back to top

That's correct, I can do everything on the net. My account was activated a couple of weeks ago. I just got the VTech 8100-2 phones yesterday. About the firewall, that could very well be the case. How do I go about changing the firewall settings?
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NateHoy
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Wed Dec 14, 2005 2:06 pm    Post subject: Re: Cannot get green light Reply with quote Back to top

CalvinC wrote:
That's correct, I can do everything on the net. My account was activated a couple of weeks ago. I just got the VTech 8100-2 phones yesterday. About the firewall, that could very well be the case. How do I go about changing the firewall settings?


The firewall is most likely not one that's under your control.

Does your DSL modem have a firewall or router in it? If so, open up the ports listed here:

http://www.vonage.com/help.php?article=89&category=42&nav=3

It's also possible that your DSL provider doesn't like Vonage and blocks their necessary ports. If that's the case, then only your provider can fix it. I don't know if Bellsouth is blocking or not.

I'd call Vonage Customer Service if you have an alternate phone and see if they can find your adapter and see if they can fix it. They may be able to find different ways to get to it.

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
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CalvinC
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New Forum Member


Joined: Dec 12, 2005
Posts: 4

PostPosted: Wed Dec 14, 2005 2:36 pm    Post subject: thanks for help Reply with quote Back to top

thank you very much nate for your help. i'm on the phone with Vonage right now. didn't know that equip change matters. we originally got the rtp300 with order, then we purchased the 8100-2 adapter. mac addresses are different, so it won't work until Vonage updates your mac address.
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NateHoy
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Wed Dec 14, 2005 2:40 pm    Post subject: Re: thanks for help Reply with quote Back to top

CalvinC wrote:
thank you very much nate for your help. i'm on the phone with Vonage right now. didn't know that equip change matters. we originally got the rtp300 with order, then we purchased the 8100-2 adapter. mac addresses are different, so it won't work until Vonage updates your mac address.


Ummmm. yeah. That was kinda critical. Smile

No problem. Glad you were able to get it resolved. Enjoy your new phone!

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
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