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vicky
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Posts: 3

PostPosted: Wed Dec 14, 2005 1:07 am    Post subject: Vonage usage in India Reply with quote Back to top

Hi my wife is in India and she has taken our Vonage Voip adapter there. She is facing lots of problems getting connected. This is the problem that she is facing.

1) We have a Broad band internet connection from Touchtel services
2) She has connected the Ethernet port of Cable modem given by touchtel directly (without a router) to the WAN port of the Voip adapter (Motorola VT1000), the line1 of the Voip adaper to the telephone and the rest of the power connection also had been established. She has not connected a computer to this circuit as it worked without it in the US.
2a) She then tried the power on sequence.
3) The Power light in the Voip adapter (Motorola VT1000) first went thro' the blink sequence and started glowing constant.
4) when she picked up the telephone receiver, she was not able to get the dial tone at all. but when I tried to dial the Voip telephone number from US, am able to hear the ring tone.

Pls let me know what I should be doing to get the things going. I called up customer support, that did not help in any way.

Vijay
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Steve48
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Joined: Aug 30, 2005
Posts: 4777

PostPosted: Wed Dec 14, 2005 8:36 pm    Post subject: Reply with quote Back to top

Start here: http://www.vonage-forum.com/ftopic1878.html . We'll need to know more before we can lend significant help. It's not going to be easy fixing it from here with your wife there. Getting a computer hooked up will be a big help.

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