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kwstang
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Joined: Dec 04, 2005
Posts: 8

PostPosted: Tue Dec 13, 2005 10:59 pm    Post subject: Reply with quote Back to top

Thinking of getting service, and wondering if ordering the items on line vs store (ie circuit city) which one is better.

The only good thing about online is there seems to cost less up front for new users (instant rebates). Though you have to wait a week for the equipment to arrive. If it is purchased in a store does anyone have any experience on how long it takes to get the rebates. From what I read on the rebate form you have to have your account for a full 60 days before you can qualify for the rebate.

Also, for new users, is anyone choosing to port over their existing numbers? How long is it taking to change over those numbers?
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Trowski
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Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Tue Dec 13, 2005 11:16 pm    Post subject: Reply with quote Back to top

I would rather order online, as if there is an issue with the adapter at some point they will send you out a new one.

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Eastern Connecticut Cable--WRT54G---RTP300--Uniden True 8866
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anth0ny313
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Joined: Dec 09, 2005
Posts: 14
Location: Idaho

PostPosted: Wed Dec 14, 2005 10:50 pm    Post subject: Reply with quote Back to top

Called tonight to make sure it was going to be here tommorow and it's not. Evil or Very Mad

I spoke to a manager and he called the shipping dpt. and did something I guess, he said on my Vonage Dashboard it should change from "processing" to "complete" by tommorow morning.

He said it will be here Friday now....

I'll believe it when I see it. Confused Evil or Very Mad Sad
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Trowski
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Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Thu Dec 15, 2005 8:20 am    Post subject: Reply with quote Back to top

anth0ny313 wrote:
Called tonight to make sure it was going to be here tommorow and it's not. Evil or Very Mad

I spoke to a manager and he called the shipping dpt. and did something I guess, he said on my Vonage Dashboard it should change from "processing" to "complete" by tommorow morning.

He said it will be here Friday now....

I'll believe it when I see it. Confused Evil or Very Mad Sad


I believe they have a 3:00 cutoff time to get it into shipping etc. Not that it makes you feel better, because when I want a new toy I want it now!

_________________
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Eastern Connecticut Cable--WRT54G---RTP300--Uniden True 8866
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anth0ny313
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Joined: Dec 09, 2005
Posts: 14
Location: Idaho

PostPosted: Thu Dec 15, 2005 10:52 am    Post subject: Reply with quote Back to top

Finally, It says complete now, and my tracking number shows up, it will be here tommorow at noon. Very Happy Very Happy Very Happy
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Trowski
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Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Thu Dec 15, 2005 10:53 am    Post subject: Reply with quote Back to top

WOOOOHOOO!!! Congrats.

_________________
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Eastern Connecticut Cable--WRT54G---RTP300--Uniden True 8866
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anth0ny313
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Joined: Dec 09, 2005
Posts: 14
Location: Idaho

PostPosted: Thu Dec 15, 2005 11:43 am    Post subject: Reply with quote Back to top

Thanks. Very Happy
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KDWycha
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Joined: Jan 19, 2005
Posts: 605
Location: Tampa, Florida USA (813)

PostPosted: Thu Dec 15, 2005 4:22 pm    Post subject: Reply with quote Back to top

Reading all these topics is quite amusing. It would drive me completly crazy if I had to wait that long for a package. I recently ordered some christmas gifts and received free 2 day shipping on the items. I would sit there all day waiting for them to be shipped as well as tracking them. I would go as far as watching the fedex aircraft while it is airborne flying from Oakland, CA to Fort Worth, TX Smile Then I guess the packages go on a truck from Ft Worth to Tampa, FL. Kinda neat to watch the altitude and speed and location of your package and then after the plane lands see the status change on the fedex page Smile

_________________
Kevin Wycha
Vonage Subscriber Since: Jan 17, 2005
Linksys RT31P2 Router/ATA
Motorola SB5100 Cablemodem
Roadrunner TampaBay (10mb down/1mb up)
---
Dancing w00t! Dancing
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NateHoy
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Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Thu Dec 15, 2005 4:36 pm    Post subject: Reply with quote Back to top

KDWycha wrote:
Reading all these topics is quite amusing. It would drive me completly crazy if I had to wait that long for a package. I recently ordered some christmas gifts and received free 2 day shipping on the items. I would sit there all day waiting for them to be shipped as well as tracking them. I would go as far as watching the fedex aircraft while it is airborne flying from Oakland, CA to Fort Worth, TX Smile Then I guess the packages go on a truck from Ft Worth to Tampa, FL. Kinda neat to watch the altitude and speed and location of your package and then after the plane lands see the status change on the fedex page Smile


Now THAT is anal. By the way, I do the same thing. (grin) That's why I bought retail and did the activation thing. I don't have the kind of patience to wait for a new toy like an Internet phone line to come to me in SEVERAL DAYS. I want my gratification to be INSTANT.

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
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justgetit
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Joined: Dec 16, 2005
Posts: 8

PostPosted: Fri Dec 16, 2005 6:54 pm    Post subject: Reply with quote Back to top

if you have not recieved your device I would just call CSR to check f

NateHoy wrote:
KDWycha wrote:
Reading all these topics is quite amusing. It would drive me completly crazy if I had to wait that long for a package. I recently ordered some christmas gifts and received free 2 day shipping on the items. I would sit there all day waiting for them to be shipped as well as tracking them. I would go as far as watching the fedex aircraft while it is airborne flying from Oakland, CA to Fort Worth, TX Smile Then I guess the packages go on a truck from Ft Worth to Tampa, FL. Kinda neat to watch the altitude and speed and location of your package and then after the plane lands see the status change on the fedex page Smile


Now THAT is anal. By the way, I do the same thing. (grin) That's why I bought retail and did the activation thing. I don't have the kind of patience to wait for a new toy like an Internet phone line to come to me in SEVERAL DAYS. I want my gratification to be INSTANT.
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