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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
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Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
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Topic:
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On Jul 17, 2016 at 23:42:46


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Dispatcher35
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Joined: Mar 08, 2004
Posts: 19
Location: Massachusetts

PostPosted: Sun Mar 07, 2004 10:23 pm    Post subject: 2 questions from a new user Reply with quote Back to top

Just got Vonage this past week and after having to have Customer Service walk me thru changing some settings on my computer I've had no problems. But I do have a couple of questions.

First - I use the Simul-Ring feature and have it ring on my Nextel as well as my Vonage line. Now the question is....both the NEXTEL and the Vonage phones have voicemail so if I don't answer the call which voicemail is going to grab the call?

Second - I use a program to send text messages to cell phones and pagers. It can use either an internet (SNPP) or a dial up (TAP) connection to send them. When trying to use this program and TAP I can not get it to send messages. My modem is dialing the remote computer and the remote computer is answering but the program is not seeing the remote computer using Vonage. What am I doing wrong?
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ericgo
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Joined: Feb 12, 2004
Posts: 21
Location: Seattle, WA

PostPosted: Mon Mar 08, 2004 1:11 am    Post subject: Reply with quote Back to top

According to the information I've read on Vonage's site, your Vonage VM should be the one to grab the call.

As for the second - are you sure the modems are negotiating a connection? You could try to lower the speed of your modem. (1200 or so) That would help. There are issues with using high speed modems over Voip.

And, possibly getting Vonage to change your Packetazation level to 10. That fixed my problem with my Security system's modem.
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robb
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Posts: 22

PostPosted: Mon Mar 08, 2004 5:13 am    Post subject: Reply with quote Back to top

As for voicemail, whichever service is set to transfer to voicemail faster is actually the one that will get the voicemail call.

I think the rule of thumb is 6 seconds per ring, so if your cell phone is set to go to VM after 4 rings, then it will get the voicemail if Vonage is set to 25 seconds or more, while Vonage will get it if you're set to 23 seconds or fewer.

If they are both set to 24 seconds, your guess is as good as mine, and might even vary from call to call based on signal timing.

Just set your Vonage timing to be slightly slower or slightly faster than your cell phone's VM to get whichever effect you want.
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shealyse
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Joined: Mar 06, 2004
Posts: 16

PostPosted: Mon Mar 08, 2004 5:36 am    Post subject: Reply with quote Back to top

I use this feature as well with my Verizon cell. This is what I have found to be the case with voice mail:

When I have my cell turned on, both lines will ring and the Vonage VM will pick up if I don't answer the call. I have the simulring set for 25 seconds before going to voice mail.

HOWEVER, if my cell phone is turned off (Verizon cell phones go straight to their voice mail when turned off), my cell phone voice mail will get the call within about two rings. I now just leave my cell on all the time and turn the ringer off at night so it doesn't interfere.

What makes this tricky is when I am out and about on my cell and try to call my wife at home on our Vonage line. When I place the call from my cell, Vonage rings the house and my cell (which I am calling from) at the same time. The call ringing to my cell goes straight to voice mail (because I am in the middle of trying to complete a call- no call waiting beeps on the cell) and I wind up getting my own cell voice mail. The call does ring at home about 1-2 times, but not enough for my wife to answer.

What I can do is use the browser on my Samsung i700 PocketPC phone to login to the dashboard and disable the call forwarding. Or, my wife does see that it was me calling (the phone rings enough for caller id to come through) and she calls me right back.
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Dispatcher35
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Posts: 19
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PostPosted: Thu Mar 11, 2004 3:44 pm    Post subject: Reply with quote Back to top

Regarding using Vonage for a TAP program.....First Customer Service told me that the program requires an analog connection and that Vonage does not support analog then I was told that Vonage does not support 3rd party software.
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