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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » LNP – Local Number Portability
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JeremyE
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Joined: Nov 29, 2005
Posts: 34

PostPosted: Mon Dec 12, 2005 10:55 am    Post subject: Dropped calls after LNP transfer Reply with quote Back to top

My scheduled transfer completed today, and my ported number just started ringing through Vonage which is great. But now whenever I receive calls or place calls Vonage drops the call after about 20 seconds. Any ideas on what could be the culprit here? Is this normal for the first day after porting your number?

Do I need to do anything special on the Vonage router (Linksys RPT300) after the LNP was completed? The email from Vonage states to power off your router for 20 seconds, then let it boot up for 5 minutes before using it again. Not sure if this suggested procedure would solve my problems? I am not at home and thus can't reboot my router to test it right now.

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justgetit
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Joined: Dec 16, 2005
Posts: 8

PostPosted: Fri Dec 16, 2005 6:26 pm    Post subject: Re: Dropped calls after LNP transfer Reply with quote Back to top

I don't think that will help every 30 minutes your phone adapter recieves new info so the problem i beleive if thats what told was tru then that wont work


JeremyE wrote:
My scheduled transfer completed today, and my ported number just started ringing through Vonage which is great. But now whenever I receive calls or place calls Vonage drops the call after about 20 seconds. Any ideas on what could be the culprit here? Is this normal for the first day after porting your number?

Do I need to do anything special on the Vonage router (Linksys RPT300) after the LNP was completed? The email from Vonage states to power off your router for 20 seconds, then let it boot up for 5 minutes before using it again. Not sure if this suggested procedure would solve my problems? I am not at home and thus can't reboot my router to test it right now.

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JeremyE
Vonage Forum Junior
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Joined: Nov 29, 2005
Posts: 34

PostPosted: Fri Dec 16, 2005 6:57 pm    Post subject: Reply with quote Back to top

Vonage must have been doing tests on the line throughout the day and that was causing the problem. I rebooted the router later that night and no issues since. Thanks.
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