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anth0ny313
Vonage Forum Associate


Joined: Dec 09, 2005
Posts: 14
Location: Idaho
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I ordered Vonage December 5th with overnight shipping and it still says processing when I click "orders".
And when I click my Reference number for shipping it says "no shipments found"
By the way, i've emailed Vonage 2 times so far and no reply.
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freshwater
Vonage Forum Associate


Joined: Dec 06, 2005
Posts: 19
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I placed mine on 12/6 . Same thing proccessing. I talk to 3 CSR and they said it take 2-7 Business days. So today i went to BB and bought the VP8100. I will cancel my other order. My BB is working now. |
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anth0ny313
Vonage Forum Associate


Joined: Dec 09, 2005
Posts: 14
Location: Idaho
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Ahh I see, thanks!
I think I shall do that if it doesnt arrive tommorow. |
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adam28577
Vonage Forum Junior


Joined: Dec 06, 2005
Posts: 29
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If you buy from a local retailer just make sure your firmware updates. Mine didn't since the router was so far out of date and I had to call CS to have them push me a new version. My service has been perfect since and I'm loving it. |
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Steve48
Vonage Forum MVM


Joined: Aug 30, 2005
Posts: 4777
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anth0ny313 wrote: | By the way, i've emailed Vonage 2 times so far and no reply.
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Don't bother with Email; Vonage isn't very good with Email. Call them when you need help. |
_________________ Steve Gray Orlando, FL |
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anth0ny313
Vonage Forum Associate


Joined: Dec 09, 2005
Posts: 14
Location: Idaho
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Adam- will do.
Steve- Hah, thats kind of a problem, my phone service is now shut off because I thought I would of had Vonage by now..
I did call 3 prior times though before it got shut off.  |
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Steve48
Vonage Forum MVM


Joined: Aug 30, 2005
Posts: 4777
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Ouch. |
_________________ Steve Gray Orlando, FL |
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