I placed mine on 12/6 . Same thing proccessing. I talk to 3 CSR and they said it take 2-7 Business days. So today i went to BB and bought the VP8100. I will cancel my other order. My BB is working now.
If you buy from a local retailer just make sure your firmware updates. Mine didn't since the router was so far out of date and I had to call CS to have them push me a new version. My service has been perfect since and I'm loving it.
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