Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
rmdbreau
New Forum Member
New Forum Member


Joined: Dec 08, 2005
Posts: 3

PostPosted: Thu Dec 08, 2005 11:29 pm    Post subject: Toll Free numbers and calling from NANP countries Reply with quote Back to top

I signed up for a toll free number recently with the expectation that friends and family in Trinidad can call. It seems however that they cannot get thru to the 1-866 toll free number I have. Any idea why this will happen? Could it be that the local telco company in Trinidad is preventing those calls to be made? If that is the case, why is Vonage misrepresenting the feature?


Last edited by rmdbreau on Fri Dec 09, 2005 2:43 am; edited 1 time in total
View user's profile Send private message
dconnor
Site Admin
Site Admin


Joined: Mar 05, 2003
Posts: 2263
Location: The Beach

PostPosted: Thu Dec 08, 2005 11:50 pm    Post subject: Re: Toll Free numbers and calling from NAPN countries Reply with quote Back to top

rmdbreau wrote:
I signed up for a toll free number recently with the expectation that friends and family in Trinidad can call. It seems however that they cannot get thru to the 1-866 toll free number I have. Any idea why this will happen? Could it be that the local telco company in Trinidad is preventing those calls to be made? If that is the case, why is Vonage misrepresenting the feature?


I am sorry, but it is very clear here: Vonage Toll Free Plus "...allows your incoming caller to call you at no charge from anywhere in the US..."

No where do I see Trinidad represented so I fail to see how this is "Vonage misrepresenting the feature"

_________________
Have Questions? Need to speak to Vonage before signing up?
Call: 1-888-692-8074
Both Business and Residential customers can call and speak to a Vonage Sales Rep 24 hours a day.
View user's profile Send private message Visit poster's website
rmdbreau
New Forum Member
New Forum Member


Joined: Dec 08, 2005
Posts: 3

PostPosted: Fri Dec 09, 2005 2:42 am    Post subject: Reply with quote Back to top

I am referring to this link:

Toll Free Link


Incoming calls from anywhere in the USA and territories in the NANP* are free for the caller.


Non-US callers can call Vonage Toll-Free numbers as long as they are calling from a NANP area.
The NANP is the numbering plan for the Public Switched Telephone Network in the United States and its territories, Canada, Bermuda, and many Caribbean nations, including Anguilla, Antigua & Barbuda, Bahamas, Barbados, British Virgin Islands, Cayman Islands, Dominica, Dominican Republic, Grenada, Jamaica, Montserrat, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Trinidad and Tobago, and Turks & Caicos.
NANP numbers are ten digits in length, and they are in the format: NXX-NXX-XXXX
View user's profile Send private message
dconnor
Site Admin
Site Admin


Joined: Mar 05, 2003
Posts: 2263
Location: The Beach

PostPosted: Fri Dec 09, 2005 4:34 am    Post subject: Reply with quote Back to top

I stand so corrected. That is new. What happens when they dial the number?

_________________
Have Questions? Need to speak to Vonage before signing up?
Call: 1-888-692-8074
Both Business and Residential customers can call and speak to a Vonage Sales Rep 24 hours a day.
View user's profile Send private message Visit poster's website
rmdbreau
New Forum Member
New Forum Member


Joined: Dec 08, 2005
Posts: 3

PostPosted: Fri Dec 09, 2005 12:49 pm    Post subject: Reply with quote Back to top

By the time my friends dialled the numbers 1-8-6-6, they will hear a ring which continues. I believe the local telco number is indeed blocking the toll free numbers because they want to gain as much money as possible from Long distance calls.

The problem is I sent an email to Vonage to enquire about their statement prior to signing up for the toll free number. No one ever responded. Really poor I must say.


Vonage should at least put an amendment to their page indicating this. I for one will be cancelling the Toll free number and asking for reimbursement.

Other than that, I am still happy with the overall service.
View user's profile Send private message
Trowski
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Fri Dec 09, 2005 1:00 pm    Post subject: Reply with quote Back to top

rmdbreau wrote:
By the time my friends dialled the numbers 1-8-6-6, they will hear a ring which continues. I believe the local telco number is indeed blocking the toll free numbers because they want to gain as much money as possible from Long distance calls.

The problem is I sent an email to Vonage to enquire about their statement prior to signing up for the toll free number. No one ever responded. Really poor I must say.


Vonage should at least put an amendment to their page indicating this. I for one will be cancelling the Toll free number and asking for reimbursement.

Other than that, I am still happy with the overall service.


That the telco right now is blocking the number is a speculation. A good one I might add but a speculation. Is TTST the only telco there? What if a cellular phone is tried?

EDIT-Also, after reading it a few times, I wonder if they mean that the toll free number is accessible if it is a NANP area, and they are listing the areas. But just because it is a NANP area doesn't mean the local telco HAS to allow it.

Can they call other US based toll free numbers?

_________________
-------------------------------------
Eastern Connecticut Cable--WRT54G---RTP300--Uniden True 8866
View user's profile Send private message
samolga
New Forum Member
New Forum Member


Joined: May 31, 2005
Posts: 7

PostPosted: Sun Dec 11, 2005 12:31 pm    Post subject: Toll Free in NANP area Reply with quote Back to top

We're in the Bahamas and use Vonage actively. I saw that statement before about Vonage toll-free working in all NANP areas. That's clearly not true. The non-U.S. parts of NANP areas do not pass toll free numbers into the U.S. unless they are special lines that have arangements with the originating country.

samolga
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New Timbip
New Today 2
Yesterday 3
Total 99049

Who Is On Site
Visitors 130
Members 0
Total 130


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.84
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.68 Seconds and 612 Pages In The Last 60 Seconds
The Vonage VoIP Forum