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ahmad_
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Joined: Dec 11, 2005
Posts: 22

PostPosted: Mon Jan 09, 2006 4:12 am    Post subject: Reply with quote Back to top

Quote:

Could you share with me the changes you asked the support to modify? Mine still not working and they have changed my port SIP port a few times.


Not the ports, check This Message
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PatGund
Vonage Forum Associate
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Joined: Dec 12, 2005
Posts: 10

PostPosted: Fri Jan 13, 2006 5:58 am    Post subject: So far....... Reply with quote Back to top

Softphone does not work at all. All attempts to use Softphone gets a "login timed out! Contact Network Admin."

On a PAP2 adapter, I can only get a decent connection if some calls me. If I try to call out, the connection is horrible. I've been tempted to switch over to the RTP200-VD I have, but I don't want to go to the bother if it doesn't solve the problem.

Another, software based Voip owned by an auction company does work quite well, so I'm suspecting it's a port I need to reroute. Anyone have any ideas??

http://www.testyourvoip.com/ says that "Your computer couldn't call our location on the standard SIP port (5060). Generally, this failure is caused by a firewall blocking our calls."

A side note, they're also blocking voice and video chat on AIM / iChat. Yahoo video is still good though
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MikeK
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Joined: Dec 08, 2005
Posts: 3

PostPosted: Sat Jan 14, 2006 12:46 am    Post subject: Reply with quote Back to top

Hello once again. I recently sent an email to Vonage's tech support and explained my situation. The next morning I had a phone connectivity light and dial tone. The calls can be very choppy at times but the service has returned. I have no idea what the tech support did but it worked.

Thanks Vonage.

MikeK
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moeed
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New Forum Member


Joined: Dec 31, 2005
Posts: 4

PostPosted: Sat Jan 14, 2006 12:58 am    Post subject: trying skype instead but no luck Reply with quote Back to top

on Vonage still i can hear the other person clearly, but they can bearly hear me.

i thought i'd try skype see if i get better quality that way but no luck. same situation. googletalk gave same results.

i think for my area received audio packets are being dropped.

what can i do?
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DAMRAS
Vonage Forum Associate
Vonage Forum Associate


Joined: Dec 28, 2005
Posts: 15

PostPosted: Sat Jan 14, 2006 2:22 am    Post subject: Reply with quote Back to top

I too got the connectivity after talking to Vonage. That is what I had informed earlier. But I could not have a decent call till now either to Canada or US. I can hear them crystal clear but they cannot hear me. Some say bearly audible because of the noise. It appears the outgoing packets are choked and noise is introduced to have a bad connection. But I know for sure that there are some soft phones which are working very well with good clarity. May be Vonage need to do something on the port allocation. Lol

damras
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DAMRAS
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Joined: Dec 28, 2005
Posts: 15

PostPosted: Sat Jan 14, 2006 2:35 am    Post subject: Reply with quote Back to top

See this site for the choppiness and poor voice clarity. if any one has succeeded please let me know.

http://www.vonage-forum.com/ftopic10621.html#62411


damras
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ahmad_
Vonage Forum Associate
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Joined: Dec 11, 2005
Posts: 22

PostPosted: Sat Jan 14, 2006 8:20 am    Post subject: Re: So far....... Reply with quote Back to top

PatGund wrote:

Another, software based Voip owned by an auction company does work quite well, so I'm suspecting it's a port I need to reroute. Anyone have any ideas??


I need a volunteer to test a VPN re-routing. Here is my requirement, please let me know if you like to help:

1. Have a broadband internet in the US, with a Linksys router after the DSL/Cable modem
2. Have a Linksys DSL modem here in Doha ( I live in Doha )
3. There is a person who is willing to follow technical instructions at the US side.

if you are eager to try it, but have different equipment, you can buy the DSL router Linksys Wireless-G ADSL Gateway WAG54G in Doha (QR500), and buy Linksys RV042 ($170) in the US.

I choose this hardware set because it have the VPN option built it.

To contact me privately, click on the PM button below this message
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stratis63
Vonage Forum Associate
Vonage Forum Associate


Joined: Dec 11, 2005
Posts: 16

PostPosted: Mon Jan 16, 2006 6:05 am    Post subject: IS the VOIP problem fixed??? Reply with quote Back to top

Mine isn't but I see very few users on the site, even less are contacting the US embassy or sign the petition so I would like to know if the Voip problem is fixed for you guys (ie QTEl restored Voip) and I am the only one having difficulties in communicating with Voip
If not please keep the political pressure

tks
you can call me anytime at 5004721 steve
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moeed
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New Forum Member


Joined: Dec 31, 2005
Posts: 4

PostPosted: Mon Jan 16, 2006 6:42 am    Post subject: voip returns Reply with quote Back to top

boys and girls,

yesterday morning, without any interference from my part, my Vonage phone started working properly as it used to.

i live in the old airport area.

i will stop complaining now Very Happy
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qtel-mytel
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New Forum Member


Joined: Dec 19, 2005
Posts: 5

PostPosted: Tue Jan 17, 2006 3:35 am    Post subject: Reply with quote Back to top

moeed, I live in the same area (old Airport, behind Shop Rite) but my Vonage is not working. My Linksys router does not have two blinking lights. I can call any one but the sound quality is terrible.
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