Loss of VoIP in Qatar

Posts: 5 · New Forum Member Joined: Dec 17, 2005 Posts: 5

Hello there

Well guys my very humble opinion is dont believe everything you read or hear from the senior officials about the UPGRADE stuff... I was wondering with a statement like this who are they trying to fool over here?? the people i mean the end users who are simple enough to buy whatever they say.. lets think first.. not only the Qtel internet helpdesk said its been blocked besides there was a comment in one of the posts here that " an agent said they are TOLD NOT TO SAY its been blocked..."
so i guess its more than an upgrade.
Mind you still not all the people are able to have a voice chat or web cam functioning through the messengers at least not me neither can all of my friends.
I think they are simply playing with words to cover the mess they have created.. after all ... the DIRECTOR himself said to one of the guys over here its been blocked & this is what we are also hearing from them.
Ammmmmm lets see what they come up with now if we ask them again.... Question

They have a different statement every time......

Posts: 8 · New Forum Member Joined: Dec 12, 2005 Posts: 8

I agree with aladin's observations.

Qhell is misinforming about opening the ports/VoIP service. It can get away openly misstating the facts. This is outrageous.

Posts: 4 · New Forum Member Joined: Dec 31, 2005 Posts: 4

Hi guys,

I found the following post on qatarliving.com. But how do you change the proxy settings on the Vonage router?

>>

Ok here is the solution:
I basically called them (125) and told them that I cannot reach skype site. (After the response from their GM on the newspaper). And from there, the technical person told me to just add to my proxy
(proxy.qatar.net.qa) and port is (8080)

After that, I was able to go buy minutes and call whoever I want.
And it is working fine.But you need to make sure to adjust the skype connection to that proxy so that it works. And so if you are using Vonage or such, need to adjust the proxy to the qatar proxy. Otherwise, it wont work.

And skype is working perfectly find for me.....And yes, even for PC to PC...As for MSN, i have not tried it since ages due to the huge difference of voice quality between skype and MSN.

Posts: 8 · New Forum Member Joined: Dec 12, 2005 Posts: 8

Yes, Skype works via the proxy.

However, phone adapters won't work. It is simple, Qtel has the address of only http proxy, which handles browsing services.

Voip ports are still blocked (at least at the router to which I am connecting).

I spoke to Qhell today and mentioned about the press release and ports being closed (still!). They informed that all the ports are open(!) and quality of calls will improve once their network upgrade is complete(?)

Any thoughts from you folks?

Regards
gobhat

Posts: 3 · New Forum Member Joined: Dec 08, 2005 Posts: 3

Hi all,
My connectivity has been non-existent since day one of this mess. Until last night my router (Linksys RT31P2) has not been able to connect with the Vonage server. My router is now connecting with the server but when I dial out I get a fast-busy tone. Once I hang up the phone I lose my connection to the server. If I renew the DHCP it will usually reestablish the server connection. I have tried going into the QoS and lowering the upstream bandwidth. I started at 512, which is default, and worked my way down to 128. Still the same. Has anyone had luck with an upstream down in the 64 range or lower??

Mike

Posts: 16 · Vonage Forum Associate Joined: Dec 11, 2005 Posts: 16

i am ready to goto satiah court. anyone else interested?

Posts: 8 · New Forum Member Joined: Dec 12, 2005 Posts: 8

Just an additional note on moeed's comment about proxy, now Skype works even without the proxy entries. It looks like they are allowing Skype's web site.

cheers
gobhat

Posts: 15 · Vonage Forum Associate Joined: Dec 28, 2005 Posts: 15

We are able to get to the Skype's web site and able to download the beta version of Skype without any problem. But when I do the testing which is supposed to connect with their servers, it fails.

Same thing is true with the Voip testing as well.

I know few of my friends staying at SANA are able to use their Vonage units but I wasn't that lucky. I couldn't get my Motorola VT 1005 MTA unit to work. On rebooting it starts with a single flash, goes through the two and three flashes and gets stuck at the four flashes and keeps on flashing four flashes meaning it is registering with the Vonage servers and never becomes steady. Is there any one who could help me out if there is some settings that I need to change.

MTA: Motorola VT 1005
DSL Modem Bridge Zoom 5515.

gobhat wrote:

Just an additional note on moeed's comment about proxy, now Skype works even without the proxy entries. It looks like they are allowing Skype's web site.

cheers
gobhat

Posts: 39 · Posted: Mon Jan 02, 2006 6:48 am Post subject: Re: Loss of VoIP in Qatar

DAMRAS wrote:

I know few of my friends staying at SANA are able to use their Vonage units but I wasn't that lucky. I couldn't get my Motorola VT 1005 MTA unit to work.

Dear Damras,

Have you tried to take your Voip adapter to a friend's house to check whether your system works at another location? This will show if the problem you are facing is a hardware problem or a landline (Internet bandwidth) problem. You can also check to see if you have the latest software loaded-up on your Motorola VT 1005 MTA. You can do this by accessing your adapter and checking it against the manufacturer latest software.

Posts: 15 · Vonage Forum Associate Joined: Dec 28, 2005 Posts: 15

Thanks bmardini. I checked the site http://broadband.motorola.com/consumers/support/default.asp?supportSection=VoiceGateways
there are no upgrades for the Motorola Unit VT 1005. I shall take my unit to a location where the Vonage is working and try since you could be right there could be a problem with my Telephone Adaptor. I took the screen print of the Motorola unit when I started using. Now I see under status of late the Software version as VT20_01.1.14, Boot Rom Version:VT20_01.1.14, but I see the Config file version blank now, whereas it had a 7 digit number earlier.

After trying I shall let you know, if I succeed. I had asked Vonage to change the SIP(Session Initiation Protocol) but they haven't replied. The response from Vonage is all automated and we really don't get much of help through e mails. Does anyone has the e mail address of Vonage when addressed would reply.

damras

Dear Damras,

Have you tried to take your Voip adapter to a friend's house to check whether your system works at another location? This will show if the problem you are facing is a hardware problem or a landline (Internet bandwidth) problem. You can also check to see if you have the latest software loaded-up on your Motorola VT 1005 MTA. You can do this by accessing your adapter and checking it against the manufacturer latest software.[/quote]