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sanannbass
Vonage Forum Junior
Vonage Forum Junior


Joined: Nov 03, 2005
Posts: 32
Location: Florida

PostPosted: Tue Dec 06, 2005 10:20 am    Post subject: There is good news for a change!! RTP300 Firmware Reply with quote Back to top

I installed a new RTP300 about a month ago. Had TONS of problems with CID, 3way calling, ring length issues, dropped calls, funny noises, yada yada yada. Tried to get Tech Support to upgrade the firmware but they could not get to my adapter. So I upgraded the firmware myself, using directions from this site, and I am happy to say, "very quietly as to not jinx it" things are working pretty good now. The latest firmware cleared up a lot of trouble so I would recommend you get the .55 version of firmware before freakin out about your problems.
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bg4
Vonage Forum Master
Vonage Forum Master


Joined: Aug 04, 2005
Posts: 164
Location: Long Island NY

PostPosted: Tue Dec 06, 2005 12:23 pm    Post subject: Reply with quote Back to top

Vonage automatically updates so everyone with RTP-300 should have the .55 firmware - it was posted by coldgin to get an advanced copy out.


_________________
Bob-Long Island NY
Vonage Customer since August 8, 2005
ISP: Optimum Online
Router Motorola VT2442
Setup: SB4200>VT2442>Linksys WRT54G v2.2 (running WRT) wifi enabled-port 1 to switch>two PC's-
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sanannbass
Vonage Forum Junior
Vonage Forum Junior


Joined: Nov 03, 2005
Posts: 32
Location: Florida

PostPosted: Tue Dec 06, 2005 3:40 pm    Post subject: Reply with quote Back to top

You say that but are in error. Customer Service could not update my firmware. They could not get into my adapter. So I had no choice but to do it myself. I asked if this was common and they said "yes". So anyone out there needs to look for the coldgin post if they cannot get support from support. Rolling Eyes
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NateHoy
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Tue Dec 06, 2005 3:43 pm    Post subject: Reply with quote Back to top

sanannbass wrote:
You say that but are in error. Customer Service could not update my firmware. They could not get into my adapter. So I had no choice but to do it myself. I asked if this was common and they said "yes". So anyone out there needs to look for the coldgin post if they cannot get support from support. Rolling Eyes


Yes, unfortunately some of the adapters (especially those with older firmware releases) just hate to get updated via the automatic update, from what I've read here.

Congrats on getting a working adapter, and welcome to the fun (and savings) that is Voip!

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
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ColdGin
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Oct 03, 2005
Posts: 423

PostPosted: Tue Dec 06, 2005 4:12 pm    Post subject: Reply with quote Back to top

The reasons they time out doing an 'automatic upgrade' is because of poor network conditions or due to the fact that the device's underpowered hardware has a hard time downloading and flashing the new firmware while at the same time registering the phone line every 20 seconds and in the case ot WRT, running a wireless network all at once.

IMO manual upgrade is the way to go.
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mmroberts
Vonage Forum Junior
Vonage Forum Junior


Joined: Nov 28, 2005
Posts: 30
Location: Mississippi

PostPosted: Wed Dec 07, 2005 12:46 am    Post subject: Better yet, post the link Reply with quote Back to top

http://www.vonage-forum.com/ftopic9581.html
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