Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Kevingrarl Posted:
Су
95;ас&
#1085;иl
1;
пі
76;пр&
#1080;&
...

In The Forum:
Vonage
Topic:
Сучас&
On Dec 02, 2016 at 12:51:38

IsaawUnace Posted:
does cialis work
as well as cialis
add.cgi buy
cialis cialis
the team <a
...

In The Forum:
Vonage
Topic:
Condition good pill instead of ed
On Dec 01, 2016 at 11:11:59

MatrickVop Posted:
buy cialis today
columbus oh
generic cialis
buy cialis online
registered users
...

In The Forum:
Vonage
Topic:
Classify miserly pills no means
On Nov 28, 2016 at 10:42:47

dracossumo Posted:
Ко
84;па&
#1085;иn
3; Tritel
пр
77;до
...

In The Forum:
Vonage
Topic:
&#1048;&#1085;&#1090;&#1077;&#1088;&
On Nov 27, 2016 at 23:00:39

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
BIM
New Forum Member
New Forum Member


Joined: Dec 03, 2005
Posts: 9

PostPosted: Sat Dec 03, 2005 12:52 pm    Post subject: longtime Vonage customer: changed #'s and now no phone. Reply with quote Back to top

I changed my Vonage phone number today, and now I am unable to dial out. I have been a customer for over a year, with few problems, but this has me stumped. Naturally I rebooted my RT31P2 router, but still nothing but a fast busy signal no matter what number I attempt to dial. I don't want to waste my cell minutes calling Vonage customer service- the last time I called them I was on hold for over an hour. Any help or tips would be appreciated.
View user's profile Send private message
reebok
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Sat Dec 03, 2005 4:29 pm    Post subject: Reply with quote Back to top

is your phone light on? if you go to 192.168.15.1 what does it say under status for line1 and 2.

_________________
John
Webmaster
www.FileFlash.com
View user's profile Send private message Visit poster's website AIM Address
BIM
New Forum Member
New Forum Member


Joined: Dec 03, 2005
Posts: 9

PostPosted: Sat Dec 03, 2005 4:52 pm    Post subject: Reply with quote Back to top

reebok wrote:
is your phone light on? if you go to 192.168.15.1 what does it say under status for line1 and 2.


Registration Status: 555-555-5555 15555555 Online
Call1 Status: Idle
Call2 Status: Idle

--------------------------------------------------------------------------------

Line2 Status

Registration Status: Offline
Call1 Status: Idle
Call2 Status: Idle

(note 555-555-5555 is not my real numer- changed for security)
The number is wrong - the number is my old numer. It should read 666-666-6666, but it read 555-555-5555

The phone light is on.


Last edited by BIM on Sat Dec 03, 2005 5:00 pm; edited 1 time in total
View user's profile Send private message
reebok
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Sat Dec 03, 2005 4:57 pm    Post subject: Reply with quote Back to top

your number isn't 555-555-5555? heh, anyway, that's a good sign, odd you're getting a redial tone. is the number it shows your old number or the new one? also, what happens if you (manually) dial *123 for voicemail?

_________________
John
Webmaster
www.FileFlash.com
View user's profile Send private message Visit poster's website AIM Address
BIM
New Forum Member
New Forum Member


Joined: Dec 03, 2005
Posts: 9

PostPosted: Sat Dec 03, 2005 5:01 pm    Post subject: Reply with quote Back to top

reebok wrote:
your number isn't 555-555-5555? heh, anyway, that's a good sign, odd you're getting a redial tone. is the number it shows your old number or the new one? also, what happens if you (manually) dial *123 for voicemail?

The number is shows is the old number, not the new one that they send via e-mail. If I dial *123 I get a fast busy signal.
View user's profile Send private message
reebok
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Sat Dec 03, 2005 5:07 pm    Post subject: Reply with quote Back to top

ok, so, it sounds like your old number is "turned off" and your device isn't provisioned with your new number yet to me. though I wouldn't think it would show Registration Status Online.
I would try another reset, powering it off for two minutes or so. did they give you an eta on the new number? Vonage seems to have some features that are "pay now get feature in 24 hours or more."

_________________
John
Webmaster
www.FileFlash.com
View user's profile Send private message Visit poster's website AIM Address
BIM
New Forum Member
New Forum Member


Joined: Dec 03, 2005
Posts: 9

PostPosted: Sat Dec 03, 2005 5:20 pm    Post subject: Reply with quote Back to top

They didn't give an eta- they said
Quote:
Your new Vonage Telephone Number,
Voicemail Access Number and temporary PIN are:
and then they listed my new phone number, so I assumed it was already active.

On my Vonage account page it lists the new number as being active. The weird thing is that they list:
Quote:
1-(666)-666-6666
1-(888)-888-8888(Toll Free)
1-(555)-555-5555(Voicemail Only)

I did not ask them to keep my old number for voicemail, and I elected to not have any forwarding at all, so I don;t know why my old number is even listed!

I turned off the modem for several minutes - is there anything else I can do to reboot/reset it? After unplugging the modem for 15 minutes, and then plugging it back in, and then checking that IP address it still shows my number as being the old number. there has to be some way to get that out of there...

It;s sounding more and more like I need to call vonage... arrgh
View user's profile Send private message
reebok
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Sat Dec 03, 2005 5:32 pm    Post subject: Reply with quote Back to top

I'm not real sure what to do from here. it may clear up with time, when your router gets the new profile pushed to it, but that's just a guess.

_________________
John
Webmaster
www.FileFlash.com
View user's profile Send private message Visit poster's website AIM Address
BIM
New Forum Member
New Forum Member


Joined: Dec 03, 2005
Posts: 9

PostPosted: Sat Dec 03, 2005 8:19 pm    Post subject: Reply with quote Back to top

Well- that one had the techs stumped, also. I was online for a LOOOOOONG time with several techs and they all gave up and decidced to send me a new router. I think it is odd that changing my phone number makes the router go bad. At least this time they didn't make me pay for the router up front - I have 14 days to get the old router back to them (the last time I had router problems they made me pay up front, and then credit my account- which is a pain). Anyway- fun fun in vonageland. Thanks for your help.
View user's profile Send private message
BIM
New Forum Member
New Forum Member


Joined: Dec 03, 2005
Posts: 9

PostPosted: Sun Dec 04, 2005 12:10 pm    Post subject: Reply with quote Back to top

I find it amazing that simply requesting a new phone number, when I already had an exisitng working Vonage number/router, causes the router to fail somehow. Oh well, I asked them to send me a RTP300 instead of a RT31P2, so hopefully that will help in the future.

I find this to be very odd...
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New dennisho11
New Today 0
Yesterday 9
Total 98995

Who Is On Site
Visitors 95
Members 0
Total 95


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.57
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.74 Seconds and 475 Pages In The Last 60 Seconds
The Vonage VoIP Forum