Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
MichaelMub Posted:
PORN...
In The Forum:
Vonage
Topic:
The best pron
On Dec 04, 2016 at 10:22:56

Dwightkaw Posted:
kredyt bez
zaświadcze
24; kredyt bez
zaświadcze
24; o dochodach
...

In The Forum:
Vonage
Topic:
kredyt bez zaświadczeń
On Dec 03, 2016 at 03:27:10

Kevingrarl Posted:
Су
95;ас&
#1085;иl
1;
пі
76;пр&
#1080;&
...

In The Forum:
Vonage
Topic:
Сучас&
On Dec 02, 2016 at 12:51:38

IsaawUnace Posted:
does cialis work
as well as cialis
add.cgi buy
cialis cialis
the team <a
...

In The Forum:
Vonage
Topic:
Condition good pill instead of ed
On Dec 01, 2016 at 11:11:59

MatrickVop Posted:
buy cialis today
columbus oh
generic cialis
buy cialis online
registered users
...

In The Forum:
Vonage
Topic:
Classify miserly pills no means
On Nov 28, 2016 at 10:42:47

dracossumo Posted:
Ко
84;па&
#1085;иn
3; Tritel
пр
77;до
...

In The Forum:
Vonage
Topic:
&#1048;&#1085;&#1090;&#1077;&#1088;&
On Nov 27, 2016 at 23:00:39

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Fax - Tivo - Alarms
Author Message
ajay
Full Forum Member
Full Forum Member


Joined: Oct 31, 2004
Posts: 65
Location: Central Illinois

PostPosted: Fri Dec 02, 2005 6:55 pm    Post subject: ADT Panel and NextAlarm adapter wiring Reply with quote Back to top

Since the RJ-31 jack in my panel now plugs in to the adapter, I assume I need to wire Vonage and the rest of the house phone wiring directly into the panel. Otherwise, the wires going to the female side of the RJ-31 aren't terminated. Am I correct?

ajay
View user's profile Send private message
j-card
Vonage Forum Senior
Vonage Forum Senior


Joined: Nov 23, 2005
Posts: 119
Location: Victoria, British Columbia, Canada

PostPosted: Fri Dec 02, 2005 7:49 pm    Post subject: Correct Patch Reply with quote Back to top

Basically, leave the alarm system set up as it was before. If you have already made any changes, undo them.

Next, go to the box coming in from the telco to the distrobution block for your homes wiring. Find the incoming lines from the telco, pull those and using electrical tape, tape the ends of each wire. Leave the rest of the wires as they were. Go back inside and plug in a phone, take it off the hook and check if you hear a dialtone. If not, try pressing buttons, and if you dont hear anything, you have done the last step correctly.

If you hear dialtones or DTMF tones, DO NOT continue as you may seriously damage your telephone adapter. Please post here with the steps you have taken.

Otherwise, now just plug your Vonage box into one of the wall sockets, and away you go!

_________________
J-Card
-------------------------------------------------
"If you can't dazzle with brilliance, baffle with bull$&!#"
Please vote on how you would rate your service! Lets see what people really think!
Canada
UK
US
View user's profile Send private message Send e-mail Visit poster's website MSN Messenger
ajay
Full Forum Member
Full Forum Member


Joined: Oct 31, 2004
Posts: 65
Location: Central Illinois

PostPosted: Fri Dec 02, 2005 9:34 pm    Post subject: Reply with quote Back to top

I understand your instructions but it won't help me. My Vonage phones work just fine, but my alarm doesn't. I believe the reason is that I disconnected the RJ-31 plug which normally would go to the incoming phone line and utimately, the wiring for the house. That plug is now plugged into the NextAlarm adapter, thus breaking the phone connections altogether.

Does that make sense?

ajay
View user's profile Send private message
j-card
Vonage Forum Senior
Vonage Forum Senior


Joined: Nov 23, 2005
Posts: 119
Location: Victoria, British Columbia, Canada

PostPosted: Fri Dec 02, 2005 10:19 pm    Post subject: Umm... Im confuzzled Reply with quote Back to top

Ok, What are you plugging the Vonage adapter into and what are you plugging the alarm system into?

A circut diagram or an actual picture of your alarms wiring connection would significantly help Confused

_________________
J-Card
-------------------------------------------------
"If you can't dazzle with brilliance, baffle with bull$&!#"
Please vote on how you would rate your service! Lets see what people really think!
Canada
UK
US
View user's profile Send private message Send e-mail Visit poster's website MSN Messenger
ajay
Full Forum Member
Full Forum Member


Joined: Oct 31, 2004
Posts: 65
Location: Central Illinois

PostPosted: Sat Dec 03, 2005 11:27 am    Post subject: Reply with quote Back to top

Let me try to explain. I have a single phone connection in the house. I removed the plugs from the telco box outside and actually cut the lead in wire coming into the house. I plugged Vonage in to a telephone jack and had dial tone in some rooms but not in others. Since my basement is unfinished, I had access to wiring from below. I paralelled several phone wires and how have dial tone everywhere. I needed that for DirecTV and Tivo (both work). Problem now is ADT alarm. It cannot dial out. My display reads telco fault. ADT is of no help whatsoever. I contacted NextAlarm and purchased the ABN adapter. Connected it to my network and am assured it is working. Plugged RJ-31 jack from alarm into ABN adapter, nothing. Display still says telco fault. Instructions say Vonage should go directly to RJ-31 box (line in) so alarm would be first in line. When I do that, I lose dial tone everywhere and display still says telco fault. I am at a loss. Maybe I should just give up on having the alarm.
View user's profile Send private message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Sat Dec 03, 2005 5:08 pm    Post subject: Reply with quote Back to top

OK, let's review the wiring as it was with the land line. What's supposed to happen is your land line comes into the box outside the house. From there it runs to the alarm box and _not_ to the house jacks for the rest of your phones. That's so the alarm can seize the telephone line during an emergency and dial out without interference.

When there is no emergency, the alarm crosses the line over to another pair of wires. This normally goes back to the outside box where it is tied to the wiring for the rest of the house. (However, it can actually be tied to the house wiring at some other point than the outside box. We'll need to understand where that tie-in is or was in your wiring.) The reason this won't work with Vonage, is that the Vonage service is usually tied to the wiring via a house jack, as if the Vonage unit were another phone (which it isn't). When the alarm tries to dial out, it disconnects itself from the rest of the house wiring. That used to give it exclusive use of the land line. Now doing that actually disconnects it from the Vonage service.

The normal solution to this would be to wire the Vonage adapter output to the alarm side of wiring, just as the land line was. However, you can't do this by just plugging the adapter into a house jack. Why don't you pick up at that point. Tell us if your original wiring was as I've indicated, and tell us how the Next Alarm adapter now fits into the picture.

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
ajay
Full Forum Member
Full Forum Member


Joined: Oct 31, 2004
Posts: 65
Location: Central Illinois

PostPosted: Sat Dec 03, 2005 6:47 pm    Post subject: Reply with quote Back to top

Hi Steve: You've accurately described the wiring as it originally was. When I got Vonage, I didn't think about the alarm and just plugged it into a phone jack (after removing the outside connections to the pots line). When I realized the alarm wouldn't work, I found out, through reading, that I needed to run the Vonage line directly to the alarm side through the jack. I ran a line directly from Vonage to the red/green side of the jack. It is marked "phone line in" on the panel. On the other side of the jack, I believe there were grey and brown wires designed to feed the rest of the house. I connected those (grey/brown wires) to the red/green points on a wall phone jack thinking that would feed the house. When I do that, there is no dial tone on any of the wall jacks and my alarm panel says telco fault. I should point out that I have unplugged the jack and have the male connector plugged into an ABN device which routes the alarm through my network connection to the internet rather than through the phone line. When I set off the alarm, (in test mode) the siren goes off but no indication of an alarm is received at the monitoring site. I can plug a standard phone into the ABN device and communicate to the monitoring station. It all leads me to believe everything on both sides of the alarm are operative. I am left with either a faulty alarm device or the wiring. Everything was fine with the alarm before Vonage, so It must be me and the wiring.

Thanks in advance for any assistance.

Al
View user's profile Send private message
ajay
Full Forum Member
Full Forum Member


Joined: Oct 31, 2004
Posts: 65
Location: Central Illinois

PostPosted: Sat Dec 03, 2005 9:16 pm    Post subject: Reply with quote Back to top

Something just occurred to me. Why do/should I care about the phone line and Vonage at all? The alarm is merely an indicator of an event and in my situation, if it tries to send a signal, the line out that it would trigger is now plugged into the ABN adapter and not the phone line. My Vonage phone jacks are all active and my satellite receivers and Tivo work, so that says I should forget about that aspect of things and try to figure out why when my alarm goes off it is not sending a signal through the adapter into the internet and to the monitoring station. I've already indicated that if I plug a telephone into the ABN adapter, I can dial 0 and get a recorded message telling me the network connection is okay. Maybe the problem is at the NextAlarm office
View user's profile Send private message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Sat Dec 03, 2005 10:39 pm    Post subject: Reply with quote Back to top

Exactly. From one of your prior posts, the thing that struck me was that you were getting neither alarm functionality nor phone service when you plugged Vonage into an RJ31 box (?) and the alarm panel into the Next Alarm adapter. That alarm interface box- the RJ31- should have two pairs associate with it: one pair that came from the old POTS line to go into the alarm box and a second pair connected to the house wiring to allow the alarm box to feed the POTS line over to the house phones during normal operation. The fact that plugging the Vonage box into the RJ31 doesn't give you dial tone tells us that you're not getting the right wires from the Vonage box hooked to the house wires through the RJ31 box. Likewise, the fact that plugging the alarm box into the Next Alarm adapter doesn't give you functionality there suggests, at least, that you have a problem with that pair identification, since Next Alarm is telling you that their adapter is working. (They are your alarm monitoring agent at this point, right?) In short, it sounds like a simply wiring confusion at the RJ31.

Now, as you say, it doesn't matter how the Vonage adapter gets plugged into the house wiring, so just plugging it into a house jack should solve that problem. Then getting the right wires from the alarm panel plugged into the Next Alarm adapter should have you good to go.

Mind you, I'm not convinced that you needed a Next Alarm adapter in the first place. Working wiring issues so that the alarm box didn't cut itself off from the Vonage adapter might have solved your problems. Since you have the Next Alarm adapter, let's try to get it working.

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
ajay
Full Forum Member
Full Forum Member


Joined: Oct 31, 2004
Posts: 65
Location: Central Illinois

PostPosted: Sun Dec 04, 2005 10:05 am    Post subject: Reply with quote Back to top

I believe the wiring is as it should be inside the alarm. I replaced the RJ31 connector with an RJ11(I think that's the number), a standard telephone connector. I did that because the ABN adaptor uses the smaller plug and an adapter (RJ 31 to RJ 11) was supplied. I thought the supplied plug adapter might be defective so I wired the new plug directly to the punchdown panel and plugged it into the ABN adapter. I probably can't do a test until tomorrow as I don't know that NextAlarm is actually monitoring my system. My alarm display still indicates telco fault but since it's not connected to a phone it may always read that unless it can be reset to ignore that condition. NextAlarm will be who is monitoring my alarm if I can get things to work but at this point I am not activated by them. They did say they could tell if I'm getting a signal indication at their office even without activation. Steve, you've been very helpful and I want to express appreciation for that. If we were closer I'd offer to buy you a beer. Very Happy
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New pattiyi3
New Today 7
Yesterday 6
Total 99008

Who Is On Site
Visitors 94
Members 0
Total 94


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.57
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.79 Seconds and 653 Pages In The Last 60 Seconds
The Vonage VoIP Forum