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PostPosted: Thu Mar 04, 2004 5:28 pm    Post subject: New Firmware caused problems with VPN connection Reply with quote Back to top

After downloading a new firmware 2/27/04 at the request of Vonage Support, my vpn connection to my company is no longer working. I reconfigured the cables to bypass the Vonage box and it works fine. I don't have a router, just cable modem > Vonage box > computer.

any suggestions?

PostPosted: Fri Mar 05, 2004 8:51 am    Post subject: Reply with quote Back to top

I installed an old hub inbetween the cable modem and the Vonage box and connected the pc to it and works fine now.

PostPosted: Thu Mar 11, 2004 10:01 pm    Post subject: vpn Reply with quote Back to top

i'm running a router and with an intervening Vonage box my vpn is flaking out every 30 mintues or so any ides?
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PostPosted: Fri Mar 12, 2004 4:48 pm    Post subject: Reply with quote Back to top

I don't know why the Vonage box would be affecting your VPN connections. Does it only screw with them if you are on the phone? If so, perhaps it has something to do with the QoS.

I'm not a VPN expert, but perhaps it is because the connection isn't receiving the amount of bandwidth it wants, so it cuts out. Just an idea really.
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PostPosted: Fri Mar 19, 2004 9:43 pm    Post subject: Reply with quote Back to top

what type of VPN connection is it?

I can connect using Netgear's ProSafe client, but am also unable to connect through a windows pptp connection. It appears that the MTA might be blocking the communications from returning. I am running VT20_01.1.16 for my version.
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PostPosted: Mon Mar 22, 2004 10:11 pm    Post subject: VPN Reply with quote Back to top

I also have had this same issue. I emailed Vonage about it but I haven't received a response yet.

I know my VPN works because I plugged my router directly into the cable modem and everything worked fine.
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PostPosted: Wed Mar 31, 2004 11:23 am    Post subject: vpn problem Reply with quote Back to top

am now hanging the Vonage box off the router instead of the reverse -- no serious Qos issues encountered
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PostPosted: Sun Apr 11, 2004 10:55 pm    Post subject: Reply with quote Back to top

Hi All,

Just got here and was wondering where I can download the latest firmware for my VT1005?? Anyone have the URL??


If you keep doing what you did...
You will keep getting what you got!!!
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PostPosted: Mon Apr 12, 2004 12:26 am    Post subject: Reply with quote Back to top

I use both Microsoft's Windows 2000 VPN client (Start/Settings/Network and Dial-Up Connections) and Cisco's IPSec VPN client V4.0 software. Both work fine. I have things connected as follows:

Cable modem --> Motorola VT1005 --> Linksys router --> PC

The Motorola is configured in bridge mode (DHCP/NAT turned off). This means the Motorola gets one IP address from the ISP, and the Linksys router gets another. I have also tried the Motorola in NAT mode and VPN worked then.

Vonage told me recently that version 1.16d of the Motorola software fixed some VPN issues. I had no VPN problems before they upgraded mine to 1.16d, but 1.16d sure made it more stable.

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