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Bruafekkay Posted:
agreed dingy
anybody, obviously
if the quarters is
not provided with
the requisite
...

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granit stelen beefy
On Dec 08, 2016 at 19:41:55

Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

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Topic:
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DWSupport Posted:
After recent
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took place on the
4th and 5th of
Nov. E-mails with
...

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On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

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TELLDOUG Posted:
I am looking for a
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make my phone ring
louder so I can
hear using
...

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On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
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Topic:
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On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

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On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

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On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
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their
configuration
guides,
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PoppaJohn
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Joined: Mar 08, 2005
Posts: 91

PostPosted: Thu Dec 01, 2005 10:33 pm    Post subject: Sudden death of RT31P2??? Reply with quote Back to top

This may be a double post, and I regret it, but I do believe that I PMed myself. Embarassed

Since I started with Vonage, I have had 4 different routers. Do I need to have a 5th?

Tonight at 8:45, I thought the Internet went out. I could not reach a server, so before I called Road Runner, I did the ipconfig /release renew routine. It did not work because stil no Intenet.

Called Time Warner. While I was on hold, the Internet was again functing... for 90 seconds, then went off.

They checked, no problem with them, they said. So I powered down the Motorola SB4100 and the RT31P2 and switched out the RJ45 cables, connecting directly to the ethernet card from the SB4100. Everything went well for the Intenet. Could the problem be with the RT31P2?

To find out I powered down the modem and router, switched back. But now I have no phone; the phone lights do not come on.

The last time I had a problem with the router was in April or May of this year. A replacement helped fix the problem.

The router was on top of the desk, with nothing on top. After I post this, I will try to contact tech support ... if I can get a dial tone and explain the problem.

However, in my experience, there are LOTS of good people on the forum who can help, so I am seeking a solution here first. Much thanks in advance.

_________________
Shalom,
Poppa

Vonage member since Jan03
ISP: Time Warner
Southern Tier NY
Set up: Surfboard SB5100 Cable Modem to Linksys RT31P2 to PC
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Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Thu Dec 01, 2005 11:07 pm    Post subject: Reply with quote Back to top

A bad adapter is one possibility, but it seems possible, at least, that your internet service has some intermittent problems.

You weren't clear whether you had good internet service after putting the adapter back into the setup. You indicated the phone light is out, but didn't say about internet. Did it come back and stay back? What does a test call to www.testyourvoip.com say? If the test call is good with the adapter in the system, and you still have no phone light, then that would certainly suggest a Vonage/adapter problem. If the test call is _not_ good with the adapter in place but is good (consistently) with the adapter out of the setup, then it's almost surely the adapter. If it's bad both ways, then your ISP has a problem.

_________________
Steve Gray
Orlando, FL
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Trowski
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Thu Dec 01, 2005 11:10 pm    Post subject: Re: Sudden death of RT31P2??? Reply with quote Back to top

PoppaJohn wrote:
This may be a double post, and I regret it, but I do believe that I PMed myself. Embarassed

Since I started with Vonage, I have had 4 different routers. Do I need to have a 5th?

Tonight at 8:45, I thought the Internet went out. I could not reach a server, so before I called Road Runner, I did the ipconfig /release renew routine. It did not work because stil no Intenet.

Called Time Warner. While I was on hold, the Internet was again functing... for 90 seconds, then went off.

They checked, no problem with them, they said. So I powered down the Motorola SB4100 and the RT31P2 and switched out the RJ45 cables, connecting directly to the ethernet card from the SB4100. Everything went well for the Intenet. Could the problem be with the RT31P2?

To find out I powered down the modem and router, switched back. But now I have no phone; the phone lights do not come on.

The last time I had a problem with the router was in April or May of this year. A replacement helped fix the problem.

The router was on top of the desk, with nothing on top. After I post this, I will try to contact tech support ... if I can get a dial tone and explain the problem.

However, in my experience, there are LOTS of good people on the forum who can help, so I am seeking a solution here first. Much thanks in advance.


That sounds like what happened to my old RT31P2's...time to send her back.

_________________
-------------------------------------
Eastern Connecticut Cable--WRT54G---RTP300--Uniden True 8866
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PoppaJohn
Vonage Forum Senior
Vonage Forum Senior


Joined: Mar 08, 2005
Posts: 91

PostPosted: Fri Dec 02, 2005 10:37 am    Post subject: Reply with quote Back to top

Thanks for the advice y'all.

I tried to test my Voip as suggested by Steve 48. The rating was slightly better than two tin cans and a string, a 3.2.

Sorry about about not being clear, Time Warner said that there were no outages, and the connection has been good. However, they did acknowledge that the solid yellow light on the face of the SB4100 indicated that there was no throughput of packages from the computer through the RT router.

Looks as if Trowski's sagacious comments are dead right... as usual.

Now to see how the CS people are doing since May. Hopefully improved.

_________________
Shalom,
Poppa

Vonage member since Jan03
ISP: Time Warner
Southern Tier NY
Set up: Surfboard SB5100 Cable Modem to Linksys RT31P2 to PC
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Trowski
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Fri Dec 02, 2005 10:39 am    Post subject: Reply with quote Back to top

Should be a very easy call for you Poppajohn. Let us know how it goes!

_________________
-------------------------------------
Eastern Connecticut Cable--WRT54G---RTP300--Uniden True 8866
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taylor2767
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: May 05, 2005
Posts: 400

PostPosted: Fri Dec 02, 2005 11:16 am    Post subject: Reply with quote Back to top

Plenty of post about the SB4100 and compatability problems with Vonage. So it seems very odd that youve gone through 4 adapters to this point. I'd start with your modem first.
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Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Fri Dec 02, 2005 11:45 am    Post subject: Reply with quote Back to top

PoppaJohn wrote:
Thanks for the advice y'all.

I tried to test my Voip as suggested by Steve 48. The rating was slightly better than two tin cans and a string, a 3.2.


How does the test look if you have the Vonage adapter removed from the setup? If it's still flaky, then you have an issue with your ISP. If it gets good, then you've verified your suspicions about the adapter.

_________________
Steve Gray
Orlando, FL
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ColdGin
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Oct 03, 2005
Posts: 423

PostPosted: Fri Dec 02, 2005 12:09 pm    Post subject: Reply with quote Back to top

The possibility of getting 4 defective routers is remote in the extreme. 2, or even 3, I could see maybe

Are you doing something wacky that you aren't telling us, like connecting to your home wiring without having disconnected the Demarc point first?

Continually replacing routers is not a very good solution. After the second route I would start asking what is making these devices go bad. Bad modem, house wiring, pet weasels chewing through cords, kids spilling grape soda into the device when you aren't looking...lightning storms, poltergeists...anything
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Trowski
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Fri Dec 02, 2005 12:15 pm    Post subject: Reply with quote Back to top

Damned poltergeists always threw my RT31P2 around the room...
STEP INTO THE LIGHT!!!!!!!

_________________
-------------------------------------
Eastern Connecticut Cable--WRT54G---RTP300--Uniden True 8866
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myrddin
Vonage Forum Associate
Vonage Forum Associate


Joined: Aug 04, 2005
Posts: 23

PostPosted: Sat Dec 03, 2005 3:20 am    Post subject: Reply with quote Back to top

ColdGin wrote:
The possibility of getting 4 defective routers is remote in the extreme. 2, or even 3, I could see maybe

Are you doing something wacky that you aren't telling us, like connecting to your home wiring without having disconnected the Demarc point first?

Continually replacing routers is not a very good solution. After the second route I would start asking what is making these devices go bad. Bad modem, house wiring, pet weasels chewing through cords, kids spilling grape soda into the device when you aren't looking...lightning storms, poltergeists...anything


Maybe the fact that Vonage provides cheapass routers for their customers.
Also, it's very BAD practice when they push firmware updates whenever they feel like it. What if I don't want an update and I'm happy with the way my device is functioning?

If I want an update, I'll call and **** at the poor Tier 1 tech to do something. Otherwise, leave my damn router alone.
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