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gfoulks
Vonage Forum Master
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Joined: Jan 18, 2004
Posts: 243

PostPosted: Thu Mar 04, 2004 1:17 pm    Post subject: In front or behind? Reply with quote Back to top

I'm really starting to get annoyed at the CSR's when I call because of a problem I have. My MTA has recently just started to stop working. No dial tone at all. It happens just about every 24 hours and I'll start to get phone calls on my cell phone (it's the network avail number).

I'll call tech support and I'll never get the same response... I'm told to put the MTA in front of the router, behind the router, open ports blah, blah, blah.

Can anyone say in all certainty where the MAT should be located in a routed network environment with multiple PC's and wireless devices?

Do you or do you not have to do port forwarding?
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ahealey74
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Joined: Feb 24, 2004
Posts: 51
Location: Poughkeepsie, NY

PostPosted: Thu Mar 04, 2004 1:44 pm    Post subject: Reply with quote Back to top

I had the same problem and moved my MTA behind my router. Apparently it takes very little to "crash" the MTA (port scans, random ip traffic, etc.) Putting it behind the router "protects" the MTA from this type of internet traffic.

I use an older SMC Barricade 2404WBR Wireless Router with SPI firewall enabled. I did not have to do any port forwarding whatsoever, however some routers may require that you open the ports that Vonage recommends.

My router is UPNP (Universal Plug n Play) compatible, but I am not sure if this is the reason why I did not have to do any port forwarding since I don't know that the MTA is UPNP compatible. According to the Vonage faq's, the routers listed on their support site should work "out of the box", without opening ports. My router is not listed, but worked without any additional configuration.

Hope I could be of some assistance.
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gfoulks
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Joined: Jan 18, 2004
Posts: 243

PostPosted: Thu Mar 04, 2004 4:03 pm    Post subject: Reply with quote Back to top

What I don't understand is that it's been running just fine behind the router for a couple of months. Before I had it in front of the router and it would crash multiple times during the day (I think because of port scanning) so this is what prompted me to put it behind the router.

When I first did this I was told by Vonage that I would not need to do anything with my ports on the router because it would work right out of the box PnP. But now after three days of crashing they tell me that the MTA should be in front of the router and it requires new firmware.

I'm going to put it in front of the router tonight and request the firmware upgrade but as soon as it's done I'm going to put it back behind the router.
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Shadaxx
Vonage Forum Junior
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Joined: Feb 28, 2004
Posts: 25

PostPosted: Thu Mar 04, 2004 5:26 pm    Post subject: Reply with quote Back to top

Looks to me like the reason why they want you to put it in front of the router is for the new firmware upgrades. By putting the device in front it allows the device to receive the update without a problem. Updating through the router could cause some problems. I have had way more luck with the device behind the router. I agree with you that I think that the device is getting overloaded with port scanning of some sort.

The reason behind putting the device in fron is the ability to have a QoS system on it. Calls taking priority bandwidth. Most users I have seen have had the device behind a router and working fine.

Don't worry too much about why it needs to be in front. Work your own magic and your own network bro. You be fine.

If you notice any choppy audio or 1 way audio then forward ports. If the calls are going through ok then dont worry about it. Everything should be working correctly.

Just my 2 cents.
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Laureltn
Vonage Forum Master
Vonage Forum Master


Joined: Aug 19, 2003
Posts: 220

PostPosted: Thu Mar 04, 2004 10:18 pm    Post subject: Reply with quote Back to top

Don't know what makes us unique, but we've had ours in front since we got it back around the last week of December, I think? We had the Ciscos since September of last year. They needed a reset every so often, even behind the linksys and then later the netgear. Like I said in another thread, our Moto has been up 24/7 for at least three weeks this last go around. It's as stable as the Cisco was. And again, if I keep it in front, I don't have to go to two routers because we can use all four ports on the linksys (we have four cabled computers plus the WAP). Tried the "pass through" but could never get it to work. I wanted the QOS since we have regular/fax and a lot of computer traffic. phones are solid and life is good. Now I'll jinx us by bragging about it twice in one day.

laureltn
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gfoulks
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Joined: Jan 18, 2004
Posts: 243

PostPosted: Thu Mar 04, 2004 11:22 pm    Post subject: Reply with quote Back to top

The biggest issue I have with it being in front is that it slows my overall network speed... Now that I have the updated firmware I'll leave it up front for a few days to see how it does. I have a feeling though that it's going to be put back behind the router.
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gfoulks
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Joined: Jan 18, 2004
Posts: 243

PostPosted: Thu Mar 04, 2004 11:42 pm    Post subject: Reply with quote Back to top

Well I've moved it back behind the router. I didn't like that once it was in front it slowed my over network down. Download speeds were cut almost in half. Plus, I was not able to VPN to my office with the MTA in front of the router.

So back behind it goes where it belongs out of the way. Routers are meant to route traffic not phone adapters!
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txcas
Vonage Forum Senior
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Joined: Feb 04, 2004
Posts: 89

PostPosted: Fri Mar 05, 2004 8:25 am    Post subject: Reply with quote Back to top

For what is worth my Motorola ATA is in front of my Linksys Wirreless G router. I put the ATA in passthrough mode so all the traffic and port forwarding is still handled by the router, all the ATA is doin is QoS. My bandwidth did not get affected with this setup and I can VPN just fine to my office. I am not running any bandwidth hogging P2P apps. I also configured my friend's ATA the same way and he is not having any problems. We are both using Comcast. The sound quality of my calls is as good as SBC, my wife can not tell the difference.
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Laureltn
Vonage Forum Master
Vonage Forum Master


Joined: Aug 19, 2003
Posts: 220

PostPosted: Fri Mar 05, 2004 8:29 am    Post subject: Reply with quote Back to top

I haven't noticed any delays on our network -- up/down speeds are the same with our without the ATA. But maybe I should look at the passthrough one last time. (Yeah, it ain't broke so I will end up trying to fix it. That sounds about right.)

My husband is a big-time gamer and my son uses Xbox live. I think I would have probably heard a lot more howling through the house if the frame rates were cooked. Surprised

laureltn
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wolves01
Vonage Forum Associate
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Joined: Feb 09, 2004
Posts: 10

PostPosted: Sat Mar 06, 2004 3:01 pm    Post subject: Reply with quote Back to top

gfoulks wrote:
Well I've moved it back behind the router. I didn't like that once it was in front it slowed my over network down. Download speeds were cut almost in half.


For some strange reason, my speeds were also cut in half with it in front. I just moved it behind the router, and full speed has returned.
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