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Bruafekkay Posted:
agreed dingy
anybody, obviously
if the quarters is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
granit stelen beefy
On Dec 08, 2016 at 19:41:55

Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45


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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » VoIP Feature Wish List
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reidserozi
New Forum Member
New Forum Member


Joined: Oct 02, 2006
Posts: 3

PostPosted: Tue Nov 07, 2006 2:58 pm    Post subject: So I contacted V Customer Support... Reply with quote Back to top

I honestly could not believe the response I got from V. after reporting the flaws in SimulRing. What exactly did V. think people were going to use it for?

Sad part is that V just rolled out a less stimulating feature to check local weather and traffic, instead of spending time fixing the features they currently have...


Quote:
Dear XYZ,


Thank you for contacting customer care.


In response to your email, I understand you are experiencing an issue with your features, if you call you Vonage line with your cell phone, and you have setup the cell phone number as your network availability number and simulring number, your call is going to loop back to your cellphone and it is not going to work properly. The features are designed to forward your calls to a specific number as long as you are not calling from that same number. If you have any questions now or in the future Vonage Customer Care is eager to assist you 24 hours a day,
7 days a week. Please visit our help center at http://www.vonage.com/help.php or send us an email from our Contact Us page at http://www.vonage.com/help_contactUs.php. You can also call us Toll Free at: 1-VONAGE-HELP (1-866-243-4357)

Sincerely,


Phoenix
E-Support Specialist
Vonage Customer Care
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mobster75
Vonage Forum Junior
Vonage Forum Junior


Joined: Aug 18, 2005
Posts: 29

PostPosted: Wed Nov 15, 2006 11:42 pm    Post subject: Reply with quote Back to top

I think some of the issues w/ SimulRing have been worked out in the past few months.

I have 2 homes and I have SimulRing setup so when someone calls my primary house, it will SimulRing to the 2nd home as well. Before, if I were to call my primary house from the 2nd house I would get a "busy" and go straight to voicemail which was VERY annoying if I was trying to reach someone there.

However, a couple months ago I noticed that calls from the 2nd house to the primary house would go through as normal and not immediately get stuck in a loop, so the code has been updated to be more intelligent for SimulRing, although it may not be perfect yet.
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reidserozi
New Forum Member
New Forum Member


Joined: Oct 02, 2006
Posts: 3

PostPosted: Thu Nov 16, 2006 10:04 am    Post subject: Reply with quote Back to top

question for mobster75

so you have Vonage for your primary home, what service do you use for your second home?
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