I am using my vonage in Mexico (Cancun area) - been working great until today at 4pm. No more dial tone. I have run testyourvoip and speakeasy.net speed test - both report fairly good numbers.
Testyourvoip reports a 3.6 and Speakeasy has me at 350 kbs down and 110 kbs up speed.
These are results through the vonage linksys router
Does anyone have any suggestions on what to try next - I have heard the rumors of the isp blocking access - is there a way to test for that?
Thanks - MT
dconnor Site Admin
Joined: Mar 05, 2003 Posts: 2135
Location: The Beach
I am using my vonage in Mexico (Cancun area) - been working great until today at 4pm. No more dial tone. I have run testyourvoip and speakeasy.net speed test - both report fairly good numbers.
Testyourvoip reports a 3.6 and Speakeasy has me at 350 kbs down and 110 kbs up speed.
These are results through the vonage linksys router
Does anyone have any suggestions on what to try next - I have heard the rumors of the isp blocking access - is there a way to test for that?
Thanks - MT
The Mexico blocking is real, but not in months.
Your up-speed (what really matters) is not great. what is your full testyourvoip report?
_________________ Have Questions? Need to speak to Vonage before signing up?
Call: 1-888-692-8074
Both Business and Residential customers can call and speak to a Vonage Sales Rep 24 hours a day.
For Vonage UK the number is 0808 168 1000
istelecom Vonage Forum Associate
Joined: Mar 04, 2005 Posts: 17
Location: Sonora Mexico
Don't really understand why but today the lights are correct, dial tone fine and calling is working fine. Would really like to know the reason but am glad it is working - it has worked very well for months.
Is there a test like tftp/ping/telnet or some other command that can verify I am able to connect to the vonage server over my network?
If I turn the box off for 20 minutes and then back on it works fine for a while and then stops working - if I put it in front of a fan it seems to work fine too - I guess I need to call vonage and ask for a replacement?
Is there any command ping/tftp/telnet etc - I can run from a pc to verify my connection to vonage is working - curious.
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
All times are GMT - 5 Hours
Vonage Service Plans
Vonage VoIP Members
Members New annamr New Today 4 Yesterday 6 Total 55100 Who Is On Site Visitors 209 Members 2 Total 211
High-speed Internet required. Unlimited calling subject to normal residential use. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details. Alarms, TTY and other systems may not be compatible.
Thinking of signing up for Vonage but have questions? Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074 No Vonage Promotional Codes or Coupon Codes are required at www.vonage.com.
The Vonage Forum provides the Vonage Free
Month sign up Best Offer Promotion Deal as a means to offset
our cost. If you are considering signing up for Vonage and have found our Vonage
News, Customer Reviews, Forums & all other parts of this site useful, please
use our Vonage Free Month sign up offer Deal Coupon.
Vonage VoIP Phone Service is redefining communications by offering consumers & small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.55 Seconds and 207 Pages In The Last 60 Seconds The Vonage VoIP Forum
Members
New 
New Today 4
Yesterday 6
Total 55100
Who Is On Site
Visitors 209
Members 2
Total 211
-0.04