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ajoshi
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PostPosted: Mon Nov 28, 2005 11:31 am    Post subject: International Power Supply for RTP300 Reply with quote Back to top

I got the RTP300 from Vonage and the power supply that came with it is only usable in US. I was travelling to India few weeks back and bought a local power supply that worked but the Vonage adapter (RTP300) was heating up like crazy. I then bought another Vonage phone this time with Linksys PAP2 and realized that this one has a universal power supply which can work all over the world. Vonage wont replace my RTP300 with PAP2 and they dont have a replacement power supply for the RTP300. Does anyone know what I can do to avoid this heating problem? Or it does not matter if the RTP300 heats up? I can still use it without any problem??? Please help me !!!
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PostPosted: Mon Nov 28, 2005 1:26 pm    Post subject: Foreign Power Reply with quote Back to top

Hiya!

I travel quite often (my father is an airline pilot) and have experienced similar problems. I am not sure of what their power is in india (I am currently in china, theirs is 220v, ~50Hz) but there are a few key things to remember.

A: Voltage - If you drop a DC adapter designed for 120v, ~60Hz into something putting out 220v, your basically doubleing the power. BIG PROBLEM! check the adapter and see what it is rated. If it is only 120v, inplug and get a transformer. If it is 110-240v, you are ok.

B: Phase - If phases dont match, too bad! You can try to get an adapter in india, but you will have to match the tip, input voltage and imput wattage exactly, otherwise you will fry your router!

Take a look and see what you might require for that!
Good luck, and feel free to e-mail or message me at any time!

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ajoshi
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PostPosted: Mon Nov 28, 2005 1:30 pm    Post subject: Reply with quote Back to top

They gave me some adapter in India which has a current of 1.5A and the current needed by RTP300 is 1.2A rest all is exactly matching. The problem is I cannot get a transformer because of the silly 3 pin plug. If there is a 2 pin plug you get the transformer easily but for 3 pin plus there is no transformer in India. In india the current is 240V. Please advice! BTW the Vonage did work when I was in india so I guess the adapter did not fry it up. It just heated a lot.
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Steve48
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PostPosted: Mon Nov 28, 2005 7:07 pm    Post subject: Reply with quote Back to top

Back when 3 pin plugs (2 power plus ground) were coming into vogue in the US, you could buy adapters that adapted 3 pin plugs down to 2 pins plus a wire lead for ground. If you can find one of those, you should be able to use the 2 pin transformer.

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ajoshi
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PostPosted: Tue Nov 29, 2005 10:23 am    Post subject: Reply with quote Back to top

I just checked with radioshack and they told me to convert the 3 pin to 2pin and then use a 2 pin step down transformer and then it will work. But is this not dangerous? I mean the connection wont be grounded isnt there a chance of getting shock ???
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PostPosted: Tue Nov 29, 2005 7:13 pm    Post subject: Reply with quote Back to top

Danger is pretty minimal, but the adapter that steps down from 3 pins to 2 should have a loose ground wire on it. Attach this to an earth ground and you should be safe. Assuming that the outlet boxes in your house are metal and grounded, and the outlets are grounded to the box, a good ground point is the screw that holds the cover plate onto the outlet.

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ajoshi
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PostPosted: Tue Nov 29, 2005 7:26 pm    Post subject: Reply with quote Back to top

I have contacted a elecrical engineer in India to do 2 things for me. 1 is check the output of the existing power supply with 12V DC and 1000mA current it should not heat up the machine since the machine requires 12V DC and 1200mA so the output is actually lower than whats required.

Second thing is I have asked him to see if he can make a 3pin step down transformer for me with the required specifications. It may be a little expensive but worth it in the long run.
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