Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Sobfrody Posted:
Kourtney
Kardashian and
Justin Bieber were
spotted hanging
out collectively
...

In The Forum:
Hard Wiring - Installation
Topic:
Is Kris Jenner Thinking About Marrying Boyfriend Corey Gambl
On Jun 26, 2017 at 16:26:06

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 04:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 01:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 12:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
...
In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
ajay
Full Forum Member
Full Forum Member


Joined: Oct 31, 2004
Posts: 65
Location: Central Illinois

PostPosted: Sat Nov 26, 2005 10:17 am    Post subject: Need additional ethernet port Reply with quote Back to top

I have a Vonage RT31P2 and use all 3 ports for networked pc's. I need an additional port for next alarm to monitor my alarm system, and have an extra Linksys 4 port router sitting idly by. How do I connect?

Everything is working well and I don't want to chance fouling up a working setup.

I am unable to get my alarm system to seize the Vonage line and am now in the process of signing up with next alarm for internet alarm monitoring. I have purchased an adaptor which requires hookup to my network, hence the need for an additional port.

Sorry for the long message.

ajay
View user's profile Send private message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Sat Nov 26, 2005 11:30 am    Post subject: Reply with quote Back to top

You should be able to just disconnect one PC from the adapter, plug the WAN port of the router you have to the freed-up port on the adapter, then plug the PC and alarm interface into the new router. There are other ways- see for example http://www.vonage-forum.com/ftopic6451.html , but if that works for you it's quick and easy. If it doesn't, there are network experts here who will help.

We might be able to help with the alarm issue as well. Why can't you get the alarm to seize the Vonage line?

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
ajay
Full Forum Member
Full Forum Member


Joined: Oct 31, 2004
Posts: 65
Location: Central Illinois

PostPosted: Sat Nov 26, 2005 11:53 am    Post subject: Reply with quote Back to top

Hi Steve:

Thanks for the quick reply. While I haven't tried your suggestion yet, I thought I'd respond to you about the alarm "seize" issue. I have ADT and apparently there is a problem with Voip phones. It can't call out to do a weekly test for example and I can't stop the beeping at my end. I constantly get a phone fault message even though I know the hookup is proper, ie the Vonage line goes directly (first) to the alarm panel and the other phone feeds (whole house) come after the isolated Vonage/alarm input. It's exasperating and I've been fooling with it for a couple of weeks now to no avail. ADT recommends I purchase a cell phone kind of thing (expensive) from them and all my problems will go away. Not what I want to do.
View user's profile Send private message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Sat Nov 26, 2005 12:10 pm    Post subject: Reply with quote Back to top

Are you sure that the Vonage line is hooked to the correct side of the alarm system cutout? Is the polarity correct? Is the alarm system set for tone (not pulse) dialing? Can you manually call the same number that the alarm unit calls from your Vonage phone and get a good connection?

You solved your biggest problem when you got the Vonage connection wired to the alarm panel. You have disconnect all house wiring from the old phone company land line haven't you? There's really no reason why this shouldn't be workable.

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
ajay
Full Forum Member
Full Forum Member


Joined: Oct 31, 2004
Posts: 65
Location: Central Illinois

PostPosted: Sat Nov 26, 2005 12:28 pm    Post subject: Reply with quote Back to top

I got it working as you suggested. The connection from the RT adapter port has to go to lan port 1 on the router. If I plug it into any of the other 3 router ports, it doesn't work. Strange, but who cares at this point.

Steve, I am certain the Vonage line is hooked up to the correct side of the alarm panel. I've disconnected completey from the NIC box and brought the adapter phone connection directly to the "phone in" connection on the alarm panel. I don't know the phone number which is dialed by the panel so I haven't tried a direct phone call to the monitoring point. When I first disconnected the phone line, ADT called, so I know the system can dial through. However, at my end, I cannot get the alarm to arm because it detects a phone fault.

ADT was consumer friendly to me and one of their technicians told me many folks switching over to Voip were experiencing problems. In fact, ADT will not accept new customers with only Voip phones.
View user's profile Send private message
jnuzzi
Vonage Forum Master
Vonage Forum Master


Joined: Feb 02, 2005
Posts: 216
Location: Orlando, FL

PostPosted: Sat Nov 26, 2005 1:57 pm    Post subject: Reply with quote Back to top

I moved into my new home back in April and I have an ADT alarm system. I also have only Vonage for my phone service. What I have is a cellular system from ADT. It costs a little more per month, but I KNOW it will work when I need it. Very Happy

_________________
Jim

ISP: Brighthouse/RoadRunner - 7M/512k
Hardware: WRT54GP2
Phone: Uniden TRU8866

Vonage User Since: June 2, 2004
View user's profile Send private message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Sat Nov 26, 2005 2:38 pm    Post subject: Reply with quote Back to top

ajay wrote:
Steve, I am certain the Vonage line is hooked up to the correct side of the alarm panel. I've disconnected completey from the NIC box and brought the adapter phone connection directly to the "phone in" connection on the alarm panel. I don't know the phone number which is dialed by the panel so I haven't tried a direct phone call to the monitoring point. When I first disconnected the phone line, ADT called, so I know the system can dial through. However, at my end, I cannot get the alarm to arm because it detects a phone fault.


The reason I ask about trying to dial directly is that the monitor number on some systems is an 800 number. There are some issues with 800 numbers and Voip, so it would be good if we can eliminate that with a direct test. (The issue is that some 800 numbers will not accept calls from outside a certain area, and the point of origin of a Voip call sometimes is misidentified.) Perhaps ADT could give you the number and let you try it. If it won't connect, then perhaps they could load the alarm system with a non-800 number to use. Unlike most of their customers, you wouldn't be worried about long distance charges.

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
ajay
Full Forum Member
Full Forum Member


Joined: Oct 31, 2004
Posts: 65
Location: Central Illinois

PostPosted: Sat Nov 26, 2005 9:18 pm    Post subject: Reply with quote Back to top

I gave it one last try before deciding to give up on it. There are way too many people with voip/alarm system problems for me to think it's only me and my incompetence. ADT would not provide me the number, but did say it was an 800 number. Now that I have the other router/switch/hub working I have the extra port I will need when the alarm adapter arrives.

I really appreciate your assistance and offers of advice. Hopefully, I won't run into a snag trying to tie my alarm system into the adapter for internet monitoring.

Regards,

ajay
View user's profile Send private message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Sat Nov 26, 2005 11:06 pm    Post subject: Reply with quote Back to top

OK, good luck with it. It's a shame that ADT doesn't want to work the problem to a satisfactory solution. As more and more people go to Voip, it's an issue that they're going to have to fix sooner or later.

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New jonivy2
New Today 3
Yesterday 11
Total 100942

Who Is On Site
Visitors 136
Members 0
Total 136


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value:
Change:   
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 1.50 Seconds and 300 Pages In The Last 60 Seconds
The Vonage VoIP Forum