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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage V-Phone & SoftPhone
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TypABob
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PostPosted: Thu Nov 24, 2005 7:38 am    Post subject: Softphone hyjacks audio Reply with quote Back to top

Does anyone know of a way to plug in a USB phone, have Softphone use it for phone calls yet still be able to use the computers speaker system. Everytime I unplug in the USB phone I have to re-boot the computer to get my normal sound system back up and running.
Thanks
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Joined: Nov 23, 2005
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Location: Victoria, British Columbia, Canada

PostPosted: Thu Nov 24, 2005 8:55 am    Post subject: Hijacked Audio Reply with quote Back to top

What OS are you using?

Before disconnecting, are you using the 'Safely Remove Hardware' option in XP, or the equivilent in other OS?

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Pepperoni
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PostPosted: Thu Nov 24, 2005 12:23 pm    Post subject: Re: Softphone hyjacks audio Reply with quote Back to top

TypABob wrote:
Does anyone know of a way to plug in a USB phone, have Softphone use it for phone calls yet still be able to use the computers speaker system. Everytime I unplug in the USB phone I have to re-boot the computer to get my normal sound system back up and running.
Thanks


I've had that problem with W98; it can't handle the usb drivers properly. (I went to XP) I used a "Let's Chat" handset which mutes the PC speakers when in use, with good results(plugs into your audio jacks.)

Which softphone are you using? Using SJLabs softphone, you can change the softphone audio devices in options/ audio/ sound devices

I now use the CyberPhoneK on XP with excellent results. Digital quality, a nice rugged handset.

What phone are you trying to use? What OS?

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TypABob
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PostPosted: Sun Nov 27, 2005 8:00 am    Post subject: Reply with quote Back to top

I am using WinXP Pro. I do not use the Remove Safely feature but I'll try that. I am using Vonage X-Phone 2.0. Are there others that I can use?
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Pepperoni
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Joined: Mar 17, 2005
Posts: 164
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PostPosted: Thu Dec 01, 2005 12:15 am    Post subject: Reply with quote Back to top

TypABob wrote:
I am using WinXP Pro. I do not use the Remove Safely feature but I'll try that. I am using Vonage X-Phone 2.0. Are there others that I can use?



I prefer the SJLabs softphone. Get the custom version for Vonage.
http://www.sjlabs.com/sjp.html
Note also, USB drivers for various phone sets and User manuals in PDF.

The Vonage SJPhone looks like this on the desktop:
http://home.comcast.net/~thuxton/sjvonphone.jpg

Use of a digital handset or headset optimizes voice quality. Trying to use the pc speakers yields echo, stutter, and slows throughput due to cheap analog sound cards.

PM me for faster response if you continue to have a problem.

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