Music on hold !

Posts: 12 · Vonage Forum Associate Joined: Aug 11, 2006 Posts: 12

they don't even have a real hold feature per say. what you know as hold is meant only to be used with call waiting and 3-way calling. and all it really does is route the RTP stream to 0.0.0.0. yes it would be possible, even quite easy, to route to a server that simply plays music or some sort of message... you know when i started typing this that seemed like a bad idea, now it actually seems like a really good one.... <runs to corporate suggestion box>

Posts: 5 · New Forum Member Joined: Jan 06, 2006 Posts: 5

mohnet wrote:

Simple wrote:

Hello,

as a small business and being with Vonage for over 2 months now music on hold would be great!
does any one have any ideas on how i can get this feature? and how may people want this!

Liam

Check out http://www.music-on-hold.net/order/ two of the music on hold products sold there, Models SX8400 and SX8500 are compatibe with the DLink VTA and Motorola VT2142 phone adapter provided by vonoge to provide Music on Hold function by pressing the Hold button on the phone.

Posts: 3 · New Forum Member Joined: Feb 13, 2007 Posts: 3

We have the Vtech VT 40-2421 System - does anyone know of a music on hold system that will work for this phone system - and if so - how much and how does it work?

Melissa Angus
My Jewel Thief Inc.

Posts: 5 · New Forum Member Joined: Jan 06, 2006 Posts: 5

jewelthief wrote:

We have the Vtech VT 40-2421 System - does anyone know of a music on hold system that will work for this phone system - and if so - how much and how does it work?

Melissa Angus
My Jewel Thief Inc.

You can use the models SX8400 or SX8500 on Vonage lines with the VT40-2421 phones or any other phones and it works fine.
Please note only those models are tested and work with Vonage service. These models are available at
http://www.music-on-hold.net/order/

or at http://www.invotel.com/

Posts: 3 · New Forum Member Joined: Feb 13, 2007 Posts: 3

Regarding the SX8500 - it comes with a pre-loaded disc yes? If we wanted to record a new message on the disc, can we do this with our Apple Macs? What is the return policy?

Thanks!

MyJewelThief.com

Posts: 1 · New Forum Member Joined: Dec 20, 2007 Posts: 1

SunRocket offered MOH. It was very rudimentary, but it was network based and it worked. Basically you pressed the switch hook once to place a call on hold and either placed the receiver in the cradle or on your desktop. (placing in the cradle initiated a ring back approximately every 10 seconds) A second press of the switch hook returned the held party to the conversation. An interesting feature I found with the SunRocket MOH was that the caller had the ability to mute/unmute the MOH by pressing the * key as a toggle. I guess SunRocket was not able to stay in the game since they have closed their doors. But, maybe Vonage with their solid financial footing and the Alpha program, someone will write a server based MOH program for us for Christmas!
Happy Holidays to everyone.