Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
AaronzKix Posted:
impotence forum
viagra black
viagra without
prescription
is viagra the
...

In The Forum:
Vonage
Topic:
Allow low-priced pill generic no remedy
On Jan 15, 2017 at 14:09:05

Bobbiedet Posted:
rz7433bw6925 <a
href="
http://lev365.com
">buy
levitra</a>
...

In The Forum:
Vonage
Topic:
levitra online specials
On Jan 15, 2017 at 10:43:27

Bobbiedet Posted:
rs7458 et409
payday loan online
wk2018 gs2575
xs7015 online
pharmacy nz2685
...

In The Forum:
Vonage
Topic:
genpharma finasteride hair loss
On Jan 15, 2017 at 07:49:31

Bobbiedet Posted:
ok3155rc7615 <a
href="
http://buy-viagra-
iner.com ">buy
cheap
viagra</a>
...

In The Forum:
Vonage
Topic:
buy levitra computer
On Jan 14, 2017 at 15:59:29

Ridgepr Posted:
...
In The Forum:
Vonage
Topic:
The best essay writing service. 11895 likes!
On Jan 14, 2017 at 10:28:23

Bobbiedet Posted:
lt5426yd9443 <a
href="
http://ciali3.com
">online
pharmacy</a>
...

In The Forum:
Vonage
Topic:
diabetes cialis tablets
On Jan 14, 2017 at 09:36:32

GalenSi Posted:
...
In The Forum:
Vonage
Topic:
IMHO, the best paper writing service. 17906 likes!
On Jan 14, 2017 at 09:30:36

Bobbiedet Posted:
ha3824
http://buy-viagra-
iner.com pfizer
viagra
pa6398do9843
pd3587
http://paydl01.com
...

In The Forum:
Vonage
Topic:
online pharmacy viagra
On Jan 14, 2017 at 06:47:30

Bobbiedet Posted:
fs4995 xs3447
ohio payday ballot
ks7793 af9602
vw1425 buy cheap
levitra wp526
...

In The Forum:
Vonage
Topic:
buy cialis online mexico
On Jan 14, 2017 at 02:26:14

KrystalDog Posted:
Buy Trileptal
Online Saturday
Delivery ->
Trileptal
overnight no
consult
...

In The Forum:
Vonage
Topic:
Buy Trileptal Online Saturday Delivery -> Trileptal overn
On Jan 13, 2017 at 14:05:35


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
DrGamut
New Forum Member
New Forum Member


Joined: Nov 22, 2005
Posts: 4

PostPosted: Tue Nov 22, 2005 2:48 am    Post subject: Intolerable voice quality on and off. Reply with quote Back to top

1. Bonney Lake, Washington, USA
2. Comcast Cable
3. 7300/350
4. D-Link DCM 202 (problems also experienced on an older surfboard modem)
5. Type of adapter? Where do I find this out? The only hardware from Vonage I have says vt1005 on it.
6. Modem -> Linksys BEFW11S4 Router -> PCs & Vonage Adapter
7. Calls cut out in terrible rolling audio on one side, occasionally our side occasionally the other's side.
8. Test Failed

Your computer couldn't call our location on the standard SIP port (5060), but did successfully communicate over a commonly available port (6000).

I tried powering off the Vonage adapter, and I enabled DMZ on my PC, but this test always comes up as failed.

I have not configured my router in any way to compliment the Vonage adapter as I do not know how. I did look for QoS settings, but this model router does not seem to have any. I also don't know how to configure the voice terminal via browser when it's set up in the "home network configuration".

According to my mother, the calls have a tendency to get bad after 5 PM, and usually on our side - much less often on their side.

I can post more information on request, thanks.
View user's profile Send private message
bassplayer
Vonage Forum Senior
Vonage Forum Senior


Joined: Oct 17, 2005
Posts: 76

PostPosted: Tue Nov 22, 2005 4:47 am    Post subject: Reply with quote Back to top

I have to say, I've seen a huge variation in call latency too. At certain times of the day their is none and at others it can be quite noticeable. I did some traceroutes a while back though and for my setup it seems to just be delays in the Internet. Looking at your setup, I think the problem is more likely to be that you should have the Vonage adapter connected straight to the modem:

Modem -> Vonage Adapter -> Linksys BEFW11S4 Router

That assumes that your Vonage Adapter is of the Router variety. One way or another though, you have to have some sort of QOS to stand a chance.
View user's profile Send private message
DrGamut
New Forum Member
New Forum Member


Joined: Nov 22, 2005
Posts: 4

PostPosted: Tue Nov 22, 2005 4:51 am    Post subject: Reply with quote Back to top

bassplayer wrote:
I have to say, I've seen a huge variation in call latency too. At certain times of the day their is none and at others it can be quite noticeable. I did some traceroutes a while back though and for my setup it seems to just be delays in the Internet. Looking at your setup, I think the problem is more likely to be that you should have the Vonage adapter connected straight to the modem:

Modem -> PCs & Vonage Adapter -> Linksys BEFW11S4 Router


Do I connect the modem to the WAN port and the router to the PC port on the voice terminal?

I've tried removing the router completely to solve some other connectivity issues I've been having here (most notably with a game called Rakion which is also UDP based), but to no avail. I am wondering if the problems are related.

Also, what is this stuff with routers that say Vonage on them? I went to Office Depot today to get a new cable modem and I saw what looked like regular routers, except they had Vonage stamped on them. What's this about?
View user's profile Send private message
bassplayer
Vonage Forum Senior
Vonage Forum Senior


Joined: Oct 17, 2005
Posts: 76

PostPosted: Tue Nov 22, 2005 6:10 am    Post subject: Reply with quote Back to top

Unless you can provide your own QOS solution you'll need a Vonage box thats also a router. These boxes are routers with all the features you'd expect but also include a phone adapter. More importantly, it knows that the Voip traffic to and from its in-built phone adapter takes preference over other Internet traffic. I'm not completely familiar with the US hardware as we mostly have the router type boxes here in the UK.

Having said all this, you can implement your own QOS although its not the easiest thing in the world. I use IPCOP:

http://www.ipcop.org

With the following add-on:

http://en.wikibooks.org/wiki/QoS_2.5_-_Advanced_Traffic_Shaping_for_IPCop

So to summarise, your options are:

1) Find / buy a router that supports QOS and use it to replace your current one. No guarantees how well this will work though as QOS on a router doesn't always do what you need.

2) Go and get the router style Vonage box and connect it directly to your cable modem.This is what I'd recommend.

3) Find an old PC and install IPCOP, QOS on it then use it to replace your existing router. This is the most technically difficult option.

Hope this helps.

Darren.
View user's profile Send private message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Tue Nov 22, 2005 8:07 pm    Post subject: Reply with quote Back to top

DrGamut wrote:
Do I connect the modem to the WAN port and the router to the PC port on the voice terminal?

I've tried removing the router completely to solve some other connectivity issues I've been having here (most notably with a game called Rakion which is also UDP based), but to no avail. I am wondering if the problems are related.

Also, what is this stuff with routers that say Vonage on them? I went to Office Depot today to get a new cable modem and I saw what looked like regular routers, except they had Vonage stamped on them. What's this about?


I agreed with Bassplayer's original advice, but if you've already tried removing the router completely and it didn't help, then putting the router after the Vonage adapter is unlikely to help either. But to answer your question, yes, you would cable it as you've indicated.

The routers at Office Depot that have Vonage stamped on them have had their MAC numbers registered with Vonage and the phone sections locked to Vonage. If you want to use one with Vonage, then that's what you should buy. After you get it, you call Vonage and give them the MAC number, and they'll activate it and de-activate your VT1005.

Getting to your primary problem, I'm very concerned that the test at testyourvoip won't work. I'd call your ISP and see if they have the indicated port blocked. Have you tried it when you had your router removed?

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
DrGamut
New Forum Member
New Forum Member


Joined: Nov 22, 2005
Posts: 4

PostPosted: Wed Nov 23, 2005 1:38 am    Post subject: Reply with quote Back to top

Hi Steve.

I've never tried my Vonage service without a router, I tried to solve a potentially unrelated connectivity problem by removing my router to no avail. Yesterday, as suggested by bass, I moved the voice terminal in front of the router. Today, my mother reported that she had no troubles with the phone. So that's reason to be hopeful, at least.

Hmm, I have not tried the test without a router yet. But I have tried port forwarding the ports the site suggests to my PC, and that did not help. I've also ran it under DMZ, but Vonage's site notes in its router help sections that, for the Vonage service at least, DMZ features do not behave as expected.

Thank you for your replies.

EDIT: My provider, Comcast, does offer their own Voip service. However, Comcast is a very large provider over here, and they're always competing for more customers. It seems unlikely to me they would take such bold moves. I've been with them for a long time and they've had no apparent history with dirty schemes.
View user's profile Send private message
bassplayer
Vonage Forum Senior
Vonage Forum Senior


Joined: Oct 17, 2005
Posts: 76

PostPosted: Wed Nov 23, 2005 6:01 am    Post subject: Reply with quote Back to top

Glad that helped DrGarmut. When you are fully setup, another test you can do is this (assuming you have a second phone available):

1) Sit at your PC and call your Vonage line from the second phone (or vice-versa - doesn't matter who initiates it really.)
2) Tap on the mouthpiece of each phone and get a feeling for how much delay there is between hitting one phone and hearing it in the other earpiece. Do it for each phone.
3) Start a huge upload and download. Maybe upload a big file to an FTP site while downloading something big at the same time.
4) Repeat steps 1 & 2. If you're QOS isn't doing what it should you will notice a marked increase in the delay.

It might seem a bit basic but I found it useful.


Last edited by bassplayer on Wed Nov 23, 2005 7:41 am; edited 1 time in total
View user's profile Send private message
DrGamut
New Forum Member
New Forum Member


Joined: Nov 22, 2005
Posts: 4

PostPosted: Wed Nov 23, 2005 6:25 am    Post subject: Reply with quote Back to top

bassplayer wrote:
Glad that helped DrGarmut. When you are fully setup, another test you can do is this (assuming you have a second phone available):

1) Sit at your PC and call your Vonage line from the second phone (or vice-versa - doesn't matter who initiates it really.)
2) Tap on the mouthpiece of each phone and get a feeling for how much delay there is between hitting one phone and hearing it in the other earpiece. Do it for each phone.
3) Start a huge upload and download. Maybe upload a big file to an FTP site while downloading something big at the same time.
4) Repeat step 2. If you're QOS isn't doing what it should you will notice a marked increase in the delay.

It might seem a bit basic but I found it useful.


I don't have any QoS capable hardware.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New avistz60
New Today 1
Yesterday 9
Total 99383

Who Is On Site
Visitors 116
Members 0
Total 116


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 7.83
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.73 Seconds and 425 Pages In The Last 60 Seconds
The Vonage VoIP Forum