Caller ID says 000-000-0000 Unknown

Posts: 28 · Vonage Forum Junior Joined: Mar 07, 2005 Posts: 28

I'm sure this has been posted but does anybody get calls from 000-000-0000? I get about one a day and dont want to answer it. Anybody?

Posts: 605 · Posted: Mon Nov 21, 2005 7:26 pm Post subject:

Could be some lamer calling from a skype account or something. I know when I tried calling my home from a free skype account I have it says 000-000-1234. May be someone using another IP to PSTN type of app.

Posts: 1389 · Posted: Mon Nov 21, 2005 7:40 pm Post subject:

Actually, the same thing has happened to me...

Posts: 75 · Vonage Forum Senior Joined: Sep 06, 2005 Posts: 75

funny enough, i haven't noticed any issues with caller id that other people on the forum have had lately, but the other day i *did* get a single call (i was out so i missed it) from a bogus caller id like "1-000-000-0000" ... must have been saturday i think, 2 days ago if memory serves. first time i had something weird with the caller id.

Posts: 1389 · Posted: Tue Nov 22, 2005 7:53 am Post subject:

Exactly...I don't have the caller ID issue, but the 000-000-0000 was interesting.

Posts: 423 · Vonage Forum Evangelist Joined: Oct 03, 2005 Posts: 423

If i saw that I would have to answer it. Could be an operator on the line...

Seriously though customer care is gonna tell you that incoming caller iD is sent to the Vonage device from the originating telephone network. If it was 000-0000 that was showing onthe CID of people that you called, engineering would take an interest and duplicate the issue, escalate, etc...

Posts: 4777 · Vonage Forum **MVM** Joined: Aug 30, 2005 Posts: 4777

How shortly? It's been going on for weeks, and Vonage has a lot of unhappy customers- not to mention a few ex-customers.

Posts: 1389 · Posted: Tue Nov 22, 2005 8:18 pm Post subject:

I was waiting to see how long it would take someone to say that... Wink

Posts: 4777 · Vonage Forum **MVM** Joined: Aug 30, 2005 Posts: 4777

I was rather amazed to see that the message was several hours old and had no responses.

Posts: 2 · Vonage Engineer Joined: Oct 24, 2005 Posts: 2

Here is some clarity on the 000-000-0000 type caller-id's:

The caller-id that is passed on an Inbound Vonage call that comes from the PSTN gateway is not checked against any Vonage database. Thus any caller-id that comes in is considered correct.

What is happening is telemarketers have found a way to NULL out the caller-id field on placed calls, so instead of using standard Caller Line Identity Restriction which will set outbound caller-id to anonymous they just make regular phone calls with a NULL from field. This was meant as a way of getting past people who have Anonymous Call Rejection.

There is no relationship between the 000-000-0000 caller-ID and the Vonage devices. The devices do not alter incoming caller-ID.

Hopefully this clears up some of the questions going around.