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PostPosted: Mon Mar 01, 2004 2:16 am    Post subject: voicemail stutter dialtone and message waiting light Reply with quote Back to top

During a call whenever I hear the call waiting beep, sometimes I just let the call forward to voice mail. Whenever I finally hang up, shouldn't my stutter dialtone and message waiting light activate? It only works when someone leaves a message when callwaiting is not involved in the process.
eze
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PostPosted: Thu Mar 04, 2004 8:42 am    Post subject: voicemail stutter problems Reply with quote Back to top

My problem is that the stutter continues long after I've deleted the email. It should stop right away
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marsh
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PostPosted: Thu Mar 04, 2004 9:29 am    Post subject: Reply with quote Back to top

I have found that the way to get the stutter to stop is to make sure to press the "* key" after listening to your messages.
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ckoehncke
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PostPosted: Thu Mar 04, 2004 8:22 pm    Post subject: Reply with quote Back to top

Marsh -- great TIP.

The voicemail system has to send a 'message' to the switch telling it to send a signal to your Cisco or MOT box telling it to turn on/off stutter dial tone.

If you exit voicemail properly (using the '*') the voicemail system immediately sends a proper message out.

Otherwise, the voicemail system does a periodic 'garbage' collection routine looking at where message have been heard but msg waiting is still on and send the appropriate message out.

This routine may only be run once every 15 to 30 minutes or long (as set by the system admin).
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k81478
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PostPosted: Fri Mar 05, 2004 5:19 am    Post subject: Reply with quote Back to top

marsh wrote:
I have found that the way to get the stutter to stop is to make sure to press the "* key" after listening to your messages.


good tip!!! may solve my problem--i am usually in a hurry and have NOT been pressing *
thanks
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k81478
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PostPosted: Fri Mar 05, 2004 3:17 pm    Post subject: Reply with quote Back to top

made my day have been wondering what took so long for my message light to quit blinking-just did the star thing and the message light went out within 30 seconds.....
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ahealey74
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Joined: Feb 24, 2004
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Location: Poughkeepsie, NY

PostPosted: Fri Mar 05, 2004 4:17 pm    Post subject: Reply with quote Back to top

I experienced a reversal of this problem the other day. Just to satisfy my techie side I set my call forwarding up to ring home 25 sec -> ring cell 15 sec -> FW to voicemail. Sure enough the call rang through as specified, yet the Message Waiting light never illuminated on my home phone and I didn't get a stutter tone despite the fact that there was a new message when I dialed in (*123) to check my messages. Has anyone had this problem? It doesn't make much sense at all because I have never had an issue with the message waiting light or stutter tone previously or after deactivating call forwarding.
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uvman
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PostPosted: Sat Mar 06, 2004 8:28 pm    Post subject: Reply with quote Back to top

Mine has never worked. Stutter tone or the message light.

-Dan
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marsh
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PostPosted: Mon Mar 08, 2004 12:00 pm    Post subject: Reply with quote Back to top

Quote:
Also have the netgear router set up in the equation too. Seems like while I was gone, the moto box **** itself and I had no dial tone but I did have 'net access just fine. Weird huh?


Not so wierd. It happens to me about once a week. I wrote customer support. They said tech support will help you out. My issue is that this should not be happening in the first place. It is easy to get phone service back. Reset the router. I loose dial tone too often.
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marsh
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PostPosted: Mon Mar 08, 2004 12:18 pm    Post subject: Reply with quote Back to top

When I had the Moto in front of the router I would loose everything. Now that it is behind the router I only loose the dialtone.
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