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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


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ColdGin
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Oct 03, 2005
Posts: 423

PostPosted: Tue Nov 22, 2005 3:21 pm    Post subject: Reply with quote Back to top

Yes the page not displayed error is what makes it preferable to do the update in IE. I should have also included the following information:

After you see the page not displayed error, the upgrade should still take around 30 seconds. If the device restarts immediately after you see this, the upgrade probably failed.

If you: are not challenged for a username and password, get settings failed message, or get a username not enabled message, the device is probably fried. You can try to do a hard reset at that point and hope it will clear out the 'garbage' most likely caused by previous failed upgrade attempts.

Failing that, you can try calling customer care and attempting to log in using the Admin username and the hashed Init password that only customer care has access to, many agents honestly don't know this trick. On the other hand, it only works about half, or less, of the time in my experience.

If none of these work, that doorstop, er, router, is going to have to be replaced.

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jkramer99
Vonage Forum Associate
Vonage Forum Associate


Joined: Nov 09, 2005
Posts: 10

PostPosted: Tue Nov 22, 2005 5:53 pm    Post subject: Reply with quote Back to top

You guys are correct, I am using Firefox as my default browser and did use it during the flash process.

It was not until after the upgrade and I was poking around in the new firmware version that I noticed the IE V5 warning that NateHoy mentioned for restoring a configuration. In fact I am 90% sure that the warning nor the option to back up and restore was offered in the 1.00.20 firmware.

So it appears that I was lucky with a successful manual flash using Firefox. However, it would be well advised for others to use IE V5 or higher for both a manual flash and backup/restore.

This brings up the question: Will using Firefox as a default browser interfere with the auto updates that Vonage pushes?
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NateHoy
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Tue Nov 22, 2005 6:22 pm    Post subject: Reply with quote Back to top

jkramer99 wrote:

This brings up the question: Will using Firefox as a default browser interfere with the auto updates that Vonage pushes?


No, your computer does not get at all involved in that transaction.
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ColdGin
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Oct 03, 2005
Posts: 423

PostPosted: Tue Nov 22, 2005 8:46 pm    Post subject: Reply with quote Back to top

The real question is: Who is that kid with the sword and the loincloth!?
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jkramer99
Vonage Forum Associate
Vonage Forum Associate


Joined: Nov 09, 2005
Posts: 10

PostPosted: Tue Nov 22, 2005 10:57 pm    Post subject: Reply with quote Back to top

That was my son a few years ago but my wife saw the picture and asked me to take it off of here. So I switched to a shot of his first place pinewood derby car.

How do I go about asking the admin to delete it from the gallery?
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dconnor
Site Admin
Site Admin


Joined: Mar 05, 2003
Posts: 2264
Location: The Beach

PostPosted: Tue Nov 22, 2005 11:09 pm    Post subject: Reply with quote Back to top

jkramer99 wrote:

How do I go about asking the admin to delete it from the gallery?


I don't see it in the galley, do you remember the name?

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jkramer99
Vonage Forum Associate
Vonage Forum Associate


Joined: Nov 09, 2005
Posts: 10

PostPosted: Tue Nov 22, 2005 11:14 pm    Post subject: Reply with quote Back to top

deconnor, you can check your PM for the name but I don't see it in the gallery anymore either.
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dconnor
Site Admin
Site Admin


Joined: Mar 05, 2003
Posts: 2264
Location: The Beach

PostPosted: Tue Nov 22, 2005 11:16 pm    Post subject: Reply with quote Back to top

Yes, it is gone.

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sanannbass
Vonage Forum Junior
Vonage Forum Junior


Joined: Nov 03, 2005
Posts: 32
Location: Florida

PostPosted: Wed Nov 23, 2005 4:10 pm    Post subject: Reply with quote Back to top

Thanks ColdGin. what I have been trying to get customer support to do for 3 weeks I was able to do in 2 mins and almost all of my problems are gone.
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mmroberts
Vonage Forum Junior
Vonage Forum Junior


Joined: Nov 28, 2005
Posts: 30
Location: Mississippi

PostPosted: Wed Dec 07, 2005 12:58 am    Post subject: Just for the record... Reply with quote Back to top

I upgraded my firmware using Linux and Firefox with no problems. In fact, I didn't even get the "page not found" message you were speaking of. Now restoring may be a different story.

Network engineers who build functionality into NETWORK DEVICES that can only be used with a Windows system should be fired on the spot.

M@
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